Beoordelingen
Totaalscore
7,6
Goed
Gebaseerd op 110 beoordelingen
Totaal
7,8
Boardingsproces
7,7
Comfort
7,7
Personeel
8,3
Entertainment
6,0
Eten
7,1
Naar de kern
beoordelingen van reizigers over Airlink
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
2,0
Late 3 minutes cost us $400 rebooking!
Nadelen: Lazy agent said we were too late but bags not booked through on connection which helped cause delay
beoordeling van
-
6,0
Pilot & crew
Voordelen: Pilot effectively communicated about the fueling delay and the imminent storm.
Nadelen: Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue
beoordeling van
-
7,6
Voordelen: The crew was nice, overall a good flight.
Nadelen: Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old.
beoordeling van
-
7,3
It’s ok
Voordelen: Economy seats are comfortable
Nadelen: The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!
beoordeling van
-
2,0
Rude Employees
Voordelen: We were on a small cramped plane. The food was horrible.
Nadelen: Rude employees at the counter in the airport.
beoordeling van
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7,0
Nadelen: We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight.
beoordeling van
-
7,3
Voordelen: The crew were great.
Nadelen: The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner.
beoordeling van
-
4,6
Bad policy on boarding and missed flights
Nadelen: With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!
beoordeling van
-
10,0
Easy way to get to Joberg
Voordelen: Easy process to get to Joberg. Flight was on time and comfortable.
Nadelen: Similar to some other reviewers we had to completely exit the terminal at JNB and then check in for our international flight sequence on Qatar, this was easy but caused a little anxiety, especially after learning that the total checked baggage for one person on the air link is 30kgs (66lbs) which is less than standard international weights. We had to pay extra for the “overweight” bags but the cost was reasonable. I would use the airline again.
beoordeling van
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10,0
Voordelen: Quick cool spacious
Nadelen: They left us in a hot hot bus for a long time at terminal and on the run way.
beoordeling van
-
10,0
Voordelen: The plane from Antanarivo as on time - quite an accomplishment for Madagascar!
beoordeling van
-
8,6
Voordelen: Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!
beoordeling van
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10,0
Easy way to get to Joberg
Voordelen: Easy process to get to Joberg. Flight was on time and comfortable.
Nadelen: Similar to some other reviewers we had to completely exit the terminal at JNB and then check in for our international flight sequence on Qatar, this was easy but caused a little anxiety, especially after learning that the total checked baggage for one person on the air link is 30kgs (66lbs) which is less than standard international weights. We had to pay extra for the “overweight” bags but the cost was reasonable. I would use the airline again.
beoordeling van
-
10,0
Voordelen: Quick cool spacious
Nadelen: They left us in a hot hot bus for a long time at terminal and on the run way.
beoordeling van
-
10,0
Voordelen: The plane from Antanarivo as on time - quite an accomplishment for Madagascar!
beoordeling van
-
8,6
Voordelen: Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!
beoordeling van
-
7,6
Voordelen: The crew was nice, overall a good flight.
Nadelen: Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old.
beoordeling van
-
7,3
It’s ok
Voordelen: Economy seats are comfortable
Nadelen: The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!
beoordeling van
-
7,0
Nadelen: We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight.
beoordeling van
-
7,3
Voordelen: The crew were great.
Nadelen: The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner.
beoordeling van
-
2,0
Late 3 minutes cost us $400 rebooking!
Nadelen: Lazy agent said we were too late but bags not booked through on connection which helped cause delay
beoordeling van
-
6,0
Pilot & crew
Voordelen: Pilot effectively communicated about the fueling delay and the imminent storm.
Nadelen: Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue
beoordeling van
-
2,0
Rude Employees
Voordelen: We were on a small cramped plane. The food was horrible.
Nadelen: Rude employees at the counter in the airport.
beoordeling van
-
4,6
Bad policy on boarding and missed flights
Nadelen: With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!
beoordeling van
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Contactinformatie Airlink
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- +27 11 451 7300 Bellen
- flyairlink.com Bezoek
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