Reizigers beoordelingen
Totaalcijfer
7,4
Goed
Gebaseerd op 9.562 beoordelingen
Boardingsproces
7,5
Comfort
7,5
Personeel
7,9
Entertainment
7,3
Maaltijden
7,0
Naar de kern
Meer
Zoek goedkope vluchten op Aeromexico
Retour
Economy
Aeromexico Informatie
| IATA code | AM |
|---|---|
| Routes | 123 |
| Hoofdroute | Cancún naar Mexico-Stad Juarez Internationaal |
| Luchthaven overzicht | 54 |
| Hoofdluchthaven | Mexico-Stad Juarez Internationaal |
Recente beoordelingen
Reizigersbeoordeling
1137
734
524
344
489
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4,3
Nadelen: We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision.
beoordeling van
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10,0
Voordelen: In business class- great food and staff
Nadelen: All good
beoordeling van
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2,0
Voordelen: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO
beoordeling van
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2,0
Voordelen: No bueno
Nadelen: La comida
beoordeling van
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10,0
Voordelen: Boarding and deplaning was done three rows at a time. It worked great.
beoordeling van
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2,0
Nadelen: I still haven’t gotten my refund when this flight was cancelled over 2 weeks ago! Terrible 3rd party service.
beoordeling van
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8,0
Nadelen: The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway.
beoordeling van
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7,6
Voordelen: Speedy service & easy to navigate.
Nadelen: Only COVID being under control!
beoordeling van
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10,0
Voordelen: Crew was very friendly!
Nadelen: all was excellent!
beoordeling van
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10,0
Voordelen: The crew was amazing, very respectful and very timely.
Nadelen: My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff.
beoordeling van
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9,6
Voordelen: The crew was amazing , the site is ok
Nadelen: I love Aeroméxico , thanks for de service and the food.
beoordeling van
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2,0
Voordelen: Nithing
Nadelen: Seat assignment with ticket bought 10 days prior
beoordeling van
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9,3
Voordelen: Crew was amazing!
Nadelen: Seats
beoordeling van
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8,0
Voordelen: Crew friendlynesd
Nadelen: Paying a little more attention to the seating. Not everyone was socially distanced. Seat rows were unequally distributed: some were all full others were too empty.
beoordeling van
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10,0
Voordelen: Plenty a space between seats. Ver confortable seats and small entertainment screens!
Nadelen: Better selection of movie?
beoordeling van
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3,6
Nadelen: punctual arrive
beoordeling van
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3,6
Voordelen: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
Nadelen: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
beoordeling van
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10,0
Voordelen: Flight on time and professional crew
Nadelen: N/a
beoordeling van
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10,0
Voordelen: Flight on time and professional crew
Nadelen: N/a
beoordeling van
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8,0
Voordelen: Flight, plane, and crew were great.
Nadelen: MEX customs was a nightmare.
beoordeling van
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0,0
Voordelen: Nothing
Nadelen: Everything
beoordeling van
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2,0
Voordelen: Nothing
Nadelen: Everything, I will never going to use this software anymore.
beoordeling van
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10,0
Voordelen: Super nice!!
Nadelen: Snacks
beoordeling van
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8,0
Voordelen: Everything but the flight it self was ok.
Nadelen: The weather
beoordeling van
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3,0
Voordelen: Flight was late, lost my conection and gave me a flight for next day
beoordeling van
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10,0
Voordelen: Great service, very puntual, we even arrived early
beoordeling van
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10,0
Voordelen: Premium feeling to the flight
beoordeling van
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10,0
Voordelen: Being high
Nadelen: If no one asked me questions
beoordeling van
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8,4
Voordelen: Nobody bugged me
Nadelen: I like attention
beoordeling van
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6,6
Nadelen: Way too much people... We're in a pandemic and the plane was Full. Unacceptable.
beoordeling van
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2,0
Nadelen: Airline is very unethical and need to be professional. I will never fly with them again .
beoordeling van
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6,0
Voordelen: Seats are comfortable. Compared to other flights there is more leg room. Flight attendants where friendly.
Nadelen: The flight was late on arrival, so there was more time spent in the airport. Due to this, we were right behind another flight that landed before us. Customs will only allow one plane to disembark, so we waited to get off the plan for over 30 minutes. This was the only bad experience with the trip.
beoordeling van
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6,3
Voordelen: The crew was attentive.
Nadelen: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
beoordeling van
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6,0
Nadelen: Flight was delayed 2hrs.
beoordeling van
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2,0
Voordelen: Never using this airline again
Nadelen: Horrible organization
beoordeling van
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7,3
Nadelen: Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos
beoordeling van
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6,6
Voordelen: Due to covid I understand the strict attitude but sometimes they are rude.
Nadelen: Better attitudes
beoordeling van
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7,6
Voordelen: Movies and shows. Blankets. Prompt staff on plane. Snack options.
Nadelen: Ticket counter was stubborn to release our boarding passes despite having already checked in online. Saying we were “too late”. The kiosk would not release our boarding passes either. Yet, we breezed right through security to the gate and we’re first to board the plane having had to actually wait awhile before boarding. The ticket counter person unnecessarily made us wait even longer when we were already running late due to having spent 11 hours in the hospital day prior from E. coli. The boarding process was also sloppy. Three different attendants asked to see our passports. Why did everyone need to verify us? We were asked very silly and seemingly unnecessary questions before boarding further slowing the process. We were asked before boarding if we had checked a bag, not sure what difference that made.
beoordeling van
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8,0
Voordelen: The flight was delay about an hour, on board. The crew was great. No entertainment on board. Good complimentary bar.
Nadelen: Being on time
beoordeling van
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10,0
Nadelen: Nothing it was great Aeromexico is the best
beoordeling van
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10,0
Voordelen: Very communicative about things like bathrooms being closed for sanitation, turbulence etc.
beoordeling van
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10,0
Voordelen: Yes
Nadelen: Yes
beoordeling van
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10,0
Voordelen: The crew was good. The seats fine.
Nadelen: The sana distancia was not respected in the airline.
beoordeling van
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7,6
Voordelen: The flight was on time and the crew was great
Nadelen: The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked
beoordeling van
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2,0
Nadelen: gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!
beoordeling van
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10,0
Voordelen: everyone professional and polite very nice.
Nadelen: I cant think of anything
beoordeling van
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8,8
Voordelen: Crew was amazing and seats were very comfortable
Nadelen: Could be better not paying $180 for my bag!! I asked in Chicago for the price on my way back and they told me $ per bag! I trusted them and when I was at the airport they charged me 265 dollars for 3 small bags! They liked to me
beoordeling van
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6,0
Nadelen: The boarding process after getting off the bus to get on the plane.
beoordeling van
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9,0
Voordelen: Everything it was so fast and excellent
Nadelen: The food in the airplane
beoordeling van
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10,0
Voordelen: This was my first time flying with this airline and it went above expectations!!
Nadelen: It was fantastic!
beoordeling van
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8,0
Voordelen: Seat OK, but full row. Social distancing OK.
Nadelen: Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered.
beoordeling van
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9,2
Voordelen: gooe friendly service. Flights were on time. Embraer 1900 performed well.
Nadelen: More English tranlation
beoordeling van
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8,0
Voordelen: La experiencia en general fue buena
Nadelen: El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)
beoordeling van
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2,0
Voordelen: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
Nadelen: Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder.
beoordeling van
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2,0
Voordelen: Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks.
Nadelen: FOLLOW COVID-19 TRAVEL GUIDELINES!!!
beoordeling van
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10,0
Voordelen: Time and service were excellent.
Nadelen: Food. I don’t mía be to pay
beoordeling van
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4,0
Nadelen: the crew verifying that the passengers will use mouth covers during the flight
beoordeling van
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8,0
Voordelen: I was very comfortable.
Nadelen: Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions.
beoordeling van
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10,0
Voordelen: Yes
Nadelen: Nothing everybody treated us with respect
beoordeling van
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8,0
Voordelen: The crew was great
Nadelen: The disappointing issues were with the airport process.
beoordeling van
Vluchtstatus
Aeromexico kaart
Top luchthavens waar Aeromexico vliegt
- Luchthaven Mexico-Stad Juarez Internationaal (MEX)
- Luchthaven Guadalajara Intle Luchthaven Don Miguel Hidalgo y Costilla (GDL)
- Luchthaven Cancún (CUN)
- Luchthaven Monterrey Intle Luchthaven General Mariano Escobedo (MTY)
- Luchthaven Tijuana Rodriguez (TIJ)
- Luchthaven Mérida Rejon (MID)
- Luchthaven Los Angeles (LAX)
- Luchthaven Hermosillo Gen Pesqueira Garcia (HMO)
- Luchthaven Villahermosa (VSA)
- Luchthaven New York John F Kennedy Intl (JFK)
- Luchthaven Chicago O'Hare Internationaal (ORD)
- Luchthaven Bogota Aeropuerto Internacional El Dorado (BOG)
- Luchthaven Lima J Chavez Internationaal (LIM)
- Luchthaven San Francisco (SFO)
- Luchthaven Puerto Vallarta Ordaz (PVR)
Contactinformatie Aeromexico
- AM IATA code
- 0800 0224008 Bellen
- aeromexico.com Bezoek
Aeromexico annuleringsbeleid
Aangezien de situatie continu verandert omtrent het coronavirus (COVID-19), zal Aeromexico zijn beleid voortdurend blijven bijwerken. Neem rechtstreeks contact op met Aeromexico voor de laatste informatie over annuleringskosten. Je kunt de meest actuele informatie over Aeromexico regelgevingen hier vinden: Aeromexico Reisadviezen en beleid
Info over vluchtstatus, annulering en vertraging wordt aangeboden door Flightstats.com. De data van Flightstats is mogelijk niet altijd accuraat en zonder fouten. Dubbelcheck de info die hier is vermeld altijd bij je vliegmaatschappij.