Parc 55 San Francisco - a Hilton Hotel

Location was good.

Room was not as expected and not up to the standard that we ave experienced at Holiday Inn Golden Gateway, a similar hotel in SF. Also, desk clerk made hard up-sell attempt when my wife checked-in. We will not return as there are better options available.

Breakfast was good.

The hotel has not check us in untill 4pm and they have not offer any assistance. I had to argue with them to get us the room by 4. It's completely un professional from such hotel chain!! In addition my room was not clean and I found insects on my bed. This was one my worse hotel experience I ever had in my life. Also when I asked to clean my room they have not kept any drinking water and I had to call them. Even the water they charge you for it. There is no complimentary water what so ever. One more important point the hotel does not have a good security for thier promises and anyone can come over the day and walk between the rooms. I have cross with few people are not staying in the hotel!! The only time the hotel put security to check who is going to the rooms at night and they asking for the room cards!