Hotels in Punta Arenas dichtbij Palacio Sara Braun

Voordelen:: Excellent service with a smile

Voordelen:: Very nice hotel and rooms, perfectly located in the city, with some rooms having sea view. Very welcoming and smiling staff. Lots of quality and choice for the breakfast, which is not so easy to find in Chile when you like both English+continental breakfast.

Nadelen:: Most of the front desk staff could be better at English, especially in a city that is becoming a hub destination for many international travelers. However, there was one person 100% fluent in English at our check-in which made things easier and helped us a lot during our stay, thank you very much. Also, there should be more coordination between reservation staff and front desk staff. When asking for an airport transfer over the phone, a 1st person told me OK and sent me the fares by email, so I confirmed right away, then a few minutes later a 2nd person told me it was not possible because it needs to be booked at least 24hr ahead, and when I called the same number back a 3rd person, from another service, told me she didn't know anything about my transfer request and that it had to be done all over again because I was talking to the wrong service before. In the end the transfer was OK, but more coordination would be much less stressful for the customer, which shouldn't have to worry about which service he is talking to, it's not our fault if when ringing the same number one gets to speak to two different services than don't talk between each other. Another issue with twin beds: We asked for twin beds (the option was offered on booking.com, so we just clicked on it), and then received a message saying it might not be possible. We called, again, and got told they didn't know how many beds would be in the room and that we would have to find it out upon arrival! These problems could easily be addressed though, with better organization and coordination between staff members. Otherwise, the rest of the stay (hotel, room, breakfast, hospitality of front desk members) was superb.

Voordelen:: Location was very convenient for sightseeing, just in front of the park and close to the harbor. A good hotel for guests attending Antarctica Cruise

Nadelen:: Number of staffs of the restaurant might not be enough for smooth operation.

Voordelen:: Location is central.

Nadelen:: Old and stale. Rooms and bathroom small and uncomfortable and smell of mildew. Towels and bed sheets old and harsh. Apparently staff has other concerns in place of being helpful to guests.

Voordelen:: The location & the staff members were most helpful. The breakfast was good.

Nadelen:: The WiFi in the first room we had was no good so we had to change rooms.

Voordelen:: Locatie is prima, prima WiFi

Nadelen:: Kamers zijn ouderwets en ruiken naar luchtverfrisser. Ontbijt matig.

Voordelen:: The location is great, you can walk to most of what you would want to see and do in PA. Hotel is very nice, very comfortable. Staff were excellent. We had to leave for a flight at 4 am and they made sure breakfast was available for us.

Voordelen:: Everything was very good!

Voordelen:: The Best Western Finis Terrae is a nice hotel that's right in the middle of town. Check in was normal as we arrived on an early flight and our room was not ready, the desk held our luggage for us so we could walk around town a little bit. Some of the guys at the desk spoke English. We got back around noon and checked in to a spacious room with a sit ting area, safe, wifi, and an ok sized bathroom that had a tub. Breakfast was included and consisted of fruits, eggs, bacon, breads, some pastries, coffee and juice. The view from the restaurant was very nice as its on the 6th floor and not many buildings obscure is view. The hotel is right in the middle of evening within close proximity of restaurants, money exchange, supermarkets, laundry, stores and tourist sites (all of which we used). Check out was also smooth and they held our luggage again as we didn't have to check in for our cruise until late afternoon so we could go do additional site seeing and shopping.

Nadelen:: The TV was a little fuzzy at times, the desk didn't tell us we needed a safe key so I had to walk back downstairs to get it but these are minor inconveniences.

Voordelen:: Large room. The property has been well upgraded to a high standard

Voordelen:: Best western here in punta arenas was exceptional Staff were fantastic and went above and beyond our expectations The restaurant was awesome and served delicious food and drinks Very friendly and helpful had lots of laughs with bar staff at a difficult time Will highly recommend

Voordelen:: Staff very helpful; room was clean; excellent location

Nadelen:: Not enough lighting in the room - very dark even with every lamp turned on; not enough power points - we were continually turning off TV to swap other device in to socket; plumbing poor - shower would fill up with water and not drain immediately - it would often take 15 - 20 mins for water to drain.

Voordelen:: Nice view from the hostel. Perfect sunrise.

Voordelen:: Functional

Nadelen:: All OK

Voordelen:: Cheap and the staff was nice

Nadelen:: There is no room maintenance and the common areas can be very crowded

Voordelen:: Kamers zijn heel mooi, bijna als een gewoon hotel. De woonkamer en keuken zijn heel ruim, voor iedereen wel een plek om te relaxen. Personeel heel vriendelijk en grappig. Goede wifi en ontbijt heel goed.

Voordelen:: De prive-kamers zijn voorzien van een heerlijke regendouche. Ruime living voor gezamenlijk gebruik en leuk terras dat uitkijkt op zee. Prima wandeling naar het centrum (20 minuten) via de boulevard. Parkeren kan gratis in de zijstraten van het hostel.

Nadelen:: Te kleine kamer voor twee koffers. Let op: geen wasmachine en droger op de kamer, zoals staat aangegeven op Booking.com, maar je kunt je was laten doen door de receptionist voor 8 USD. Is ook prima en snel klaar.

Voordelen:: We were very impressed with these cabins - the location is pretty much walking distance to everything, which is nice. The cabins are beautifully appointed, with every amenity in the bathroom, including a shower that converts to a rainforest shower head. The kitchen contains a small fridge, microwave, stove top, and electric kettle, along with plates, cutlery, etc. Beds are comfy, wifi is good, and there is a cable TV. We were able to park our tall vehicle inside a security gate, which is always a priority for us. The manager was extremely responsive, even allowing us to check in at 10:30pm when we had to take a late ferry from Porvenir.

Nadelen:: The cabin does not have an oven, which we usually love to use when we stay in places, but we understand why. The only other issue was very minor, and involved a very sensitive motion-sensor light that kept going on during the night when windy, which shone into our bedroom window.