The Clarence Hotel

The location was great. The style of the room was good. Breakfast was lovely

Had a few issues with the room as the telephone didn’t work so couldn’t contact reception, couldn’t have a relaxing bath as the plug had been replaced with a rubber cap which kept moving so was draining the water away and the bath area hasn’t been finished as could clearly see concrete floor from missing tiles and all the exposed pipes. There was also an annoying noise after using the bath taps

Room 5 is the best, not the first time we stay in this hotel and the room is wonderful

For every time we stay in the hotel the cleaning was spotless, but unfortunately not this time. Going in the room we could see the room was not hovered(plastic from the coffee sticks on the floor), lots of cobwebs, toilet was dirty, bath had brown Marks from dirty, mouldy curtains and windowsill. Very poor and disappointing

The room was beautiful, the spa bath was a lovely luxury, and the staff were very friendly!

No in-room coffee/tea making facilities. It was possible to get it with room service but that would cost. After paying £150 a night, i thought it a bit much to be charged extra for a cuppa in the room!

The large bath set in the floor of the room was lovely and so was the breakfast. I had a wonderful rest to be ready for a very important day's business in Portsmouth.