Candlewood Suites West Little Rock

Before reserving online make sure you read everything, so there will be no surprise charges. Then, make sure that you are only being charged for the number of rooms or days you need for your stay. Make sure that you keep up with transactions completed with your bank, so that you are not over charged for your stay. This hotel is very strict with the noise policy, and the least amount of movement causes tons of noise. They do care about their customers, but are quite rude when communcating with them about concerns or problems. I was informed by the deskworker, 'I'm just doing my job, so if someone says you are causing a disturbance than I have to inform you. This is your second time and the third time other arrangements may need to be made.' This is unnecessary, especially when I called to inform her what was going on and that the noise was not us. She did not care and continued to say to keep it down.

Voordelen: I like the room it was very nice and had everything that anyone would need. It was very spacious and well organized, so we didn't have to search for anything.

Nadelen: I did not like they way my room was reserved. I received charges that were not indicated on the website and no one informed me about. I was charged for two nights and I only stayed one night, and then I was charged $50.00 for long distance calling.