Hotels in Hanoi

Voordelen:: Stylish, clean and with nice amenities. Also great location.

Voordelen:: Service in this hotel is superb! Extra mention to Tom, who was absolutely helpful and brilliant during our stay. We were upgraded to a beautiful rooftop room and that really made our stay extra memorable even though it was just 1 night. Good location too !

Nadelen:: only the shower was slightly confusing to use.

Voordelen:: The pillows were fluffy and the room was very clean. The staff was the most friendly we have encountered on our trip!

Voordelen:: The very friendly Fiona at the reception desk took care of all our needs: taxi, tickets for opera house, restaurant advice, etc... The room was very nice and although the hotel is in the middle of the city, the room was well isolated from the noice. Great qualitative breakfast.

Nadelen:: Absolutely nothing

Voordelen:: On one out of two days, the breakfast was OK. The second day was below standard - cold eggs, fruit that had been out for some time and smelled bad, with flies all over it.

Nadelen:: Sheets on bed had soap residue that made my legs itch. Welcome fruit in room never replaced - was putrid after 3 days. USD $10 to reprogram misplaced key card (free of charge in the rest of the world.) Hard bed.

Voordelen:: Ontzettend mooi hotel, midden in de stad en vooral ontzettend goed en lief personeel!

Voordelen:: the breakfast is great.

Voordelen:: Super hotel, staff and experience! This boutique hotel is a gem in busy old quarters. The room was clean and nicely decorated with thoughtful touches. The staff was lovely, genuinely friendly and accommodating. They knew us by name and were ready to assist and provide recommendations. Even though hotel is located in busy place, inside is quiet and peaceful. Tasty breakfast and spa inside hotel are great bonus! Highly recommend!

Voordelen:: The hotel is conveniently located in the old part of Hanoi. The personel was super attentive willing to help in every aspect. Would recommend to travellers seeking for decent accomodation.

Nadelen:: Wij planden onze Vietnamreis te starten en te eindigen in het Hanoi Marvellous Hotel & Spa. Bij aankomst verbleven wij er twee nachten, en dit was super op alle vlak. Door een verlate vlucht vanuit Hue van maar liefst 11 uur kwamen wij drie weken later pas in Hanoi aan om 23u en hadden de dag nadien om 9u onze vlucht huiswaarts naar België. Dus noodgedwongen dienden wij ons tweede verblijf in het Hanoi Marvellous Hotel & Spa te annuleren en een nieuwe kamer te boeken ergens aan de luchthaven van Noi Bai. De dag voor de vlucht vanuit Hué hebben wij, via de manager van ons hotel in Hue alsook per mail, het management van Hanoi Marvellous Hotel & Spa hiervan op de hoogte gebracht. Spijtig genoeg mochten wij op weinig begrip rekenen, ondanks dat dit duidelijk een gegeven van overmacht was. Zij zou proberen onze kamer verder door te verkopen, en ons hiervan op de hoogte brengen. Ondanks die belofte kregen wij hierover geen update, en merkte ik bij thuiskomst dat het verblijf reeds volledig in rekening werd gebracht de dag voor ons oorspronkelijk verblijf in het hotel. Werkelijk niet netjes, en een bijzonder vreemde manier om met gasten om te springen. Ook het aanbod van het management om bij een volgend verblijf een fikse korting toe te kennen vonden wij niet ter zake doende.

Voordelen:: The staffs

Nadelen:: The foods

Voordelen:: Personeel is super aardig en spreken goed Engels. Mooi ingericht hotel op een perfecte plek op loopafstand van toeristische plaatsen. We kregen een upgrade naar de juniorsuite wat erg fijn was!

Voordelen:: The property is a bit small, but the service of the staff and their attention to detail is fantastic. They are always willing to help, to make things easy and convenient for u.

Voordelen:: Prachtig boutiquehotel op een toplocatie. Erg vriendelijk en behulpzaam personeel, goede kamers, bedden en badkamer.

Nadelen:: Niets

Voordelen:: Amazing spa experience. All the staff were incredible - they even noticed it was my husbands birthday on our check our day and brought him a treat and sang happy birthday - so sweet! They also helped us coordinate with their taxi to get us places we wanted to go which was very helpful.

Nadelen:: It was perfect.

Voordelen:: Excellent service.. All staff members speak perfectly English and are very helpful. Tasteful decoration. Excellent breakfast also.

Nadelen:: There is unfortunately only one elevator and waiting time can sometimes be very long.

Voordelen:: Fantastic location, great breakfast, brilliant staff, roof terrace will be fantastic once finished (probably 12/2019)

Nadelen:: Rooms are very nice but on the small side

Voordelen:: een mooie verzorgd hotel in het centrum van de oude stad, ideaal voor een kort bezoek aan Hanoi. Heel vriendelijk personeel, lekker eten.

Nadelen:: niets

Voordelen:: The Staff

Nadelen:: Nothing

Voordelen:: We only stayed here for one night and were upgraded to a fantastic room! We also had to leave very early (before breakfast started) and the hotel staff organised food for us to take away - a really nice touch.

Nadelen:: Nothing!

Voordelen:: I travelled with two of my friends. Since the time we arrived until we left that hotel, the staffs were awesome. * The rooms are super clean and very modern designs. * The staffs are genuinely positive individuals and very helpful with anything from tours and extended for our stay. * Very professional and fancy Hotel. * The food was sooo good, their breakfast was everything, specially their sweet yogurt.

Voordelen:: We stayed at the duplex room with a balcony and it was very beautiful. But what really impressed us is the service, recognition, and professionalism of the staff. We were asked to be seated while they were preparing the welcome drink, which at first I thought it took kinda long, but after the fancy welcome drink was presented that changed everything. Ms. Anh gave us very detailed and useful information for places to eat and go around the hotel. And Mr. Hieu friendlily offered to take picture for us. We stayed only for one night and it seemed that the staff recognized us already and greeted us in a way that made us feel special. The lady with short hair and eye-glasses who sent us off on Hotel's transportation was very nice as well.

Nadelen:: The pork at the breakfast was kinda hard to chew on. But I found it the same on street restaurant too. Maybe it's the same everywhere.

Voordelen:: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.

Nadelen:: Nothing, and I'm picky!

Voordelen:: Location and cleanliness

Nadelen:: Hosts are great but morning kitchen staff looks untrained. Servers are not very attentive, and multiple times I had to ask for coffee. Also, for the price I think it’s about 30% more than competitors. Internet was also in consistent, and at times not working. I think there is better value around old town, especially at this price.

Voordelen:: Wonderful rooms, very friendly and helpful staff and great pool!

Nadelen:: Nothing! We loved our stay!

Voordelen:: It is near but yet far from the busy street of Hoam Kiam Lake.

Nadelen:: The main door lock is spoilt and at 7am the construction next door starts. Making it hard to sleep beyond 8am.

Voordelen:: Fantastic Hotel. The service provided by the staff was excellent. The bar and restaurant food exceptional with very helpful staff to explain the type of food. Staff went out of their way to help.

Voordelen:: The location was top, the staff was outstanding, the Spa experience was one of best I ever had (I was in the Spa business years ago), breakfast & restaurant (on 8th floor with great view - Hanoi by night) also TOP, great food & service.

Nadelen:: Better windows for a quieter sleep, as you are in Hanois Old Quarter with loads of Bars & Restaurants(what is cool!), but of course noise is on the streets - double glas windows could solve this. Also the sound of the TV could work better.

Voordelen:: Great and peaceful hotel in a nice location, the rooms are cosy and the beds very confortables. The staff is outperforming and a big special thanks to Mr Long Nguyen who made an outstanding job during the full stay. Breakfast with fresh juices is also very much appreciated. This hotel was recommended by a best friend and I can only echo the good experience.

Nadelen:: Nothing

Voordelen:: Vriendelijk personeel zelfs een verrassing ivm onze huwelijksreis. Niks is te gek alles kan

Nadelen:: Koude douche

Voordelen:: The hotel was absolutely beautiful, stylish and clean. We found it the best hotel for the money we paid in Vietnam. The location is very central and when we told staff we were on honeymoon they gave us the most beautiful room, prepared the bed with roses and made us a honeymoon cake. Breakfast was also stunning and very diverse. Through The whole hotel the staff was very attentive and helpful. We highly recommend this place.

Nadelen:: Nothing

Voordelen:: Goed personeel.

Voordelen:: De vriendelijkheid van personeel.

Voordelen:: Good location, great beds, good breakfast. Excellent attention.

Voordelen:: Unique boutique hotel in a great area of Hanoi. This Hotel is in walking distance to most all points of interest. The staff was amazingly friendly and accommodating. They made tour recommendations, watched our bags, then moved them to our new room. We will definitely stay at this property on future trips to Hanoi!

Voordelen:: I had a really pleasant welcome from the staff. I benefited from an upgrade, and was very satisfied with my stay in this hotel that I will certainly renew

Nadelen:: Breakfast a bit poor in terms of diversity

Voordelen:: Cool, very friendly & high emphasis on personalised customer care and meeting their needs efficiently & the staff go out of their way to ensure our stay was above expectations, with little touches such as moving us to a requested higher floor room for our third stint of stay in between excursions, and storing our excess luggage for us, right down to providing us with packed breakfasts for one of our early excursions. Great old quarter location, and we would happily stay there again.

Voordelen:: Very courteous and helpful staff who went out of the way to assist and saw to my requests and that includes front desk, house keeping and Restaurant staff

Nadelen:: Nothing that I didn't like

Voordelen:: The staff was very friendly and professional. Clean room and very comfortable. Great option to stay in the Old Quarter.

Voordelen:: Friendly and welcoming staffs

Voordelen:: Room is great

Voordelen:: Central of Hanoi. Really friendly hotel staffs. Thanks for the green bean cakes - love them! (Ask for them if you are there)

Voordelen:: Staff is outstanding beyond expectations. Always helpful and extremely accurate in their recommendations.

Nadelen:: Nothing I really didn't like.

Voordelen:: Het is een nieuw hotel en de medewerkers doen er alles aan om het naar je zin te maken. Schone kamers, lekker uitgebreid ontbijt en hulp bij het regelen van allerhande zaken waar je als reiziger behoefte aan hebt.

Nadelen:: Geen opmerkingen.

Voordelen:: Justin in particular was very helpful. He ordered us a car to take a trip and help check in and print noarding passes for flights. Upon arrival we were given the run down of things to do and trips to take but then we were left to decide with no pushyness to sign up to any trips

Voordelen:: Super vriendelijk personeel, willen alles voor je doen, niets is te gek.

Voordelen:: We had a really good stay at the hotel. The staff were particularly helpful, spoke really good English. Let us shower before a night bus to Sapa and give a really nice warm welcome. The location is really easy to get around to places, we got the public bus in from the airport and it’s a 5 min walk from the bus station.

Nadelen:: The milk wasn’t cold at breakfast as been sat out on the table

Voordelen:: Locatie, personeel en netheid

Voordelen:: Het personeel is echt fantastisch. Ze doen er alles aan om je thuis te laten voelen en je op weg te helpen. Bij aankomst krijg je direct een koud drankje en leggen ze je uit welke highlights in de stad je niet mag missen. Ook met het boeken van vervoer naar andere plaatsen helpen ze je fantastisch mee. Geweldig!

Nadelen:: Helema niets. Alles was echt bovenverwachting goed.

Voordelen:: Personeel was super vriendelijk en behulpzaam.

Voordelen:: Schone kamers, prima restaurant op de bovenste verdieping met panoramisch uitzicht. Super vriendelijk personeel. Erg behulpzaam. Er werd zelfs medicijnen voor onze zoon gehaald toen hij ziek werd van de overgang naar het warme en vochtige Vietnam. Dag later was hij weer opgeknapt. Aanrader!! Ook heerlijk ontbijtbuffet met oosterse en westerse gerechten.

Nadelen:: Alles was top!

Voordelen:: Excellent, attentive, friendly & informative staff. We stayed twice with a Halong Bay trip in between. The room upgrade on return was a nice unexpected surprise. We were happy with both rooms and would happily start in either. Jenny was so friendly & helpful & nothing was too much trouble. We checked out very early on our last day & breakfast was provided for us to take away. Amazing! We really enjoyed our stay & would highly recommend this hotel situated in a great location in the Old Quarter.

Voordelen:: De service was perfect, goed Engels sprekend personeel, ruime keuze aan ontbijt en schone kamers.

Voordelen:: Very nice hotel in good location.

Nadelen:: A bit expensive

Voordelen:: Great boutique hotel in a great location in the Old Quarter. Friendly, welcoming & very helpful staff. Great breakfast, clean & comfortable rooms. Will recommend to anyone staying in Hanoi looking for good, reasonably priced accommodation with exceptional service.

Voordelen:: Very helpful staff. They gave use tips where to go for good food, or what is worth to see. Also the arranging around some 1 day trips and communication about the airport transfer was very smooth. Great breakfast take place in highest level of the building with view over the city, which is interesting. All main places can be reached on foot.

Nadelen:: The doors don´t have the best sound isolation, but this is same all throughout the Vietnam

Voordelen:: Jenny and her staff were extremely welcoming, helpful and efficient. They were always available to help with suggestions, and making arrangements for things like transport, bookings and airport checkin. We stayed several times between trips to other places, and all the rooms we used were good. The breakfast is a wide selection of dishes, buffet style. Good, central location. Would definitely stay here again.

Voordelen:: Fantastisch hotel! Heerlijke ruime kamer met een luxe badkamer en het lekkerste bed waar ik ooit in heb geslapen! Prachtig uitzicht vanuit onze kamer op de 63e verdieping. Het ontbijt was echt geweldig, alles wat je maar kan wensen is er! Het personeel is erg vriendelijk en spreekt goed Engels. We kregen een gratis upgrade voor een late uitcheck omdat we pas s’avonds laat moesten vliegen, dit was erg prettig.

Voordelen:: After 3 nights in old of quarter this was a very rest-full night. Rooms have great views and are comfortable. Staff accommodated request to change room. Breakfast was absolutely amazing, one of the best I have come across - very unexpected.

Nadelen:: Could do with refresh here and there and cleaning could be stepped up a notch.

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: We really liked the people at the hotel. They were super friendly and they gave us information on the many places we should go visit in Hanoi. The view from our room was amazing. All around the hotel you could see the city and it was in walking distance of many restaurants and markets. We used the Grab app to get all around Hanoi and it was really cheap!

Nadelen:: We liked everything about this hotel. There is nothing we did not like.

Voordelen:: It was nice location and very clean room condition. They were very friendly and helpful.

Voordelen:: The service and the hospitality of the staff are just amazing!

Nadelen:: The floor in the bathroom is too slippery . Other than that the whole property is just amazing! Will definitely come back again.

Voordelen:: Good ambience, great facilities, courteous services.

Nadelen:: Nothing all was great!

Voordelen:: Staff are nice and helpful . Breakfast is good .

Nadelen:: Massage is below expectation. The Therapist left my room door opened throughout the treatment and was coughing non stop which is shocking !

Voordelen:: The staff were fantastic, very helpful and accommodating Beautiful hotel with excellent restaurant and spa Lovely rooms, always clean

Nadelen:: Not quite enough water pressure during busy times, but fine when showering in the evening Found out on check-out that there was a pillow menu we could have utilised Transport from the airport was a little confusing due to our driver not following hotel protocol

Voordelen:: Staff is very friendly and helpful. Good variation of breakfast. Good location. Clean room and huge bed. We love the design of the hotel. Modern and stylish. Thanks

Nadelen:: Nothing

Voordelen:: Loved how helpful the staff was and the service. Breakfast was great too!

Voordelen:: We stayed at the O’Gallery Premier Hotel and Spa and it exceeded all our expectations. We stayed for five nights around a night on Ha Long Bay. The hotel is very well positioned in the Old Quarter, within easy walking distance or inexpensive cab ride of the major sites. We stayed in the Royal Terrace Suite and it was very nicely presented and very comfortable. The terrace afforded an excellent place from which to take in the sights and sounds of the Old Quarter.

Voordelen:: Locatie, personeel, kamers, ontbijt, alles was prima in orde!

Voordelen:: Staff went above and beyond to ensure we enjoyed our stay. Room was very comfortable and quite large and location is great

Voordelen:: I loved how they went the extra mile to make us feel comfortable. As we had planned a few days trip.out of Hanoi, even though we had checked out, they provided a room for our use to rest and freshen up for an hour before we bad to take our overnight train. They also stored our luggage for the duration we were away. The staff are very friendly and had great recommendations for things to do and places to visit. We also loved the happy hour Spa services!

Voordelen:: De locatie, middenin de drukke wijk, vonden wij zeer aangenaam. Het ontbijtbuffet is uitstekend.

Nadelen:: We hadden een extra dag geboekt ter plekke. Bij ons vertrek kregen we dan een kortingsbon voor een volgende boeking: het had wel fijn geweest om deze korting te ontvangen bij onze boeking van de extra dag!

Voordelen:: Staff were excellent! Room was cozy but could be a bit brighter with adjustable brightness level for the lightings.

Voordelen:: Perfect. ManagernChris and hiis team did everything, that we felt comfortablr! Very nice und friendly team, very clean hotel. Can absolut recommemd it!

Voordelen:: Chris really helped us plan activities, get airline tickets, tickets for the water puppet show, food tour and Hanoi tour. Every tour was perfect, and communication was excellent (english).

Nadelen:: We got a city view room - a little more money, but worth it.

Voordelen:: We checked in only to find that an error had been made and our room had been given to someone else. We had to settle for a room that had not been cleaned. What we liked about this regrettable situation, which was triggered by a crisis for some other travellers, was that the hotel manager went all out to help someone in need. We admired this on the part of the hotel, even though we suffered in the result. To its credit, the hotel was able to make this up to us financially, which we thought was fair. Staff at the hotel need to be more careful when checking in guests that they have correctly identified who they are dealing with.

Nadelen:: See above.

Voordelen:: Very helpful and attentive staff. Nicely furnished and very comfortable room, with a lovely bowl of fresh fruit each day. Excellent location.

Nadelen:: Unusually, breakfast needed to be ordered the night before, though this did have some advantages.

Voordelen:: Location, staffs are very friendly and room is quite

Nadelen:: None

Voordelen:: Location was great especially for access to old town, the staff were fantastic and very helpful. Great breakfast and lovely room.

Voordelen:: Location was great, at the edge of Ho Kiem Lake. Staff are very hospitable and polite, always eager to help and smile a lot.

Nadelen:: When booking via booking.com, we paid extra for a room with a view. There was no description of the view - we thought it was a lake view. Turns out view is of the street next to the hotel. Should be more descriptive in the future

Voordelen:: The location was perfect, the staff are really humble and supportive!

Nadelen:: There was a bad smell in the morning, but it didn't last more than 5 minutes.

Voordelen:: The location at the end of Hoan Kiem Lake Park was ideal. It was relatively quiet but just a short walk to the vibrant, and not the least quiet, old town. The quality of the rooms and common areas was exceptional and the small and quiet restaurant served excellent meals - an ideal escape from the hectic streets. Staff were friendly, professional and keen to help in every way possible. It was the very best choice at a very reasonable cost .

Voordelen:: Prachtige kamer in authentieke stijl en super vriendelijk en behulpzaam personeel

Nadelen:: Jammer dat er niets was o buiten te zitten

Voordelen:: The staff was realy nice, welcoming and they congrated for our honeymoon and gave us treats. The location very great near by everything. The breakfast in bead room was very excellent.the room was clean and my wife liked the slipper so much and the boutique design.

Nadelen:: The view from our balcony at the 6th floor was covered by the trees so we couldn't benefit from the view of the lake

Voordelen:: Locatie en uitstraling fantastisch. Personeel maakt snel contact met je en je voelt je erg welkom. Het is een kleinschalig hotel en dus erg persoonlijk. Het is midden in het bruisende gedeelte van Hanoi. En in het weekeind is de weg voor het hotel afgesloten. Erg leuk om, samen met de lokale bevolking, over straat te lopen!

Nadelen:: Kamers zijn erg gehorig. Met name in weekeind is er veel geluid van de weg of in het hotel, dat ga je horen. Maar niet zo erg dat je niet slaapt of ervan wakker wordt.. het went snel.

Voordelen:: Locatie, Schone ruime kamer en badkamer, vriendelijk personeel.

Nadelen:: Personeel minder adequaat als zich een probleem voordoet. Deels taal probleem ander deel ook moeite om zelfstandig te handelen buiten gebaande paden. Stuurt naar restaurant dat al dicht is

Voordelen:: Super friendly staff and amazing location directly across the street from the lake in the old quarter. My wife loved the bedsheet.. the bathroom was really nice, huge tub with high end fixtures (Kohler)...great balcony on our room also. Very clean and highly recommended!

Voordelen:: Breakfast was terrific and the bed is super comfortable !

Nadelen:: The hotel layout is a bit weird. The corridor is too long, it takes a while to walk from the elevator to our room

Voordelen:: Vriendelijk en zeer competent personeel, uitstekende verzorging

Nadelen:: Niets

Voordelen:: The size of the hotel

Nadelen:: The service of the hotel , I need to check out early due to my others schedule but the hotel Insist me to pay for all 3 nights. This is the first time I encounter this issue !! Will never visit marriot hotel again in my life!!

Voordelen:: The surrounding area is quiet. All the staff are very professional, friendly and efficient.

Nadelen:: It takes 30-min drive to Hanoi city centre.

Voordelen:: Buffet Dinner at Ground Floor Restaurant was fantastic!!

Voordelen:: Great rooms, service, facilities and restaurants.

Voordelen:: Nice property

Nadelen:: Kamer geen raam. Wel erg rustig. Prima ontbijt. Vriendelijk personeel

Voordelen:: In the first place --the hotel is strategically located. Just bordering the scenic Hoan Kiem Lake, And right in the heart of the Weekend Night Market ( bustling though but very convenient) The Opera House , the Central Post office and indeed the very nice lake -where morning walks are really nice to do the highlight of my stay was the extremely warm ,hospitable , friendly and helpful staff especially Evelyn and Thomas who were absolutely outstanding. They were able to speak in very good English and were very understanding of my needs and requests. The restaurant on the ground floor which is where breakfast is served is very well appointed and the spread of food and the quality was spot on. At my request the kitchen was able to make Pancakes in a jiffy. This will be my place of stay in my next visit for SURE. Last but not the least --absolute Value for Money

Nadelen:: May be the central location in the heart of the market place -the rooms may not offer a view.

Voordelen:: Staff

Nadelen:: Room nice

Voordelen:: This was a great room to escape the craziness of old Hanoi. Huge bed with very nice bathroom. The lights were a little dim but that seems to be a Vietnam thing and the lighting in the bathroom was good (and plenty of hot water). Felt safe and the staff was extremely helpful. The breakfast buffet was yummy and gave me a chance to try local fare as well as add a few Western favorites if I wanted. As an added bonus really enjoyed the dining room's skylight and koi fish roaming below the glass floor. Weekend night market is right out front which is fun and the staff coordinated with transportation I booked through them to navigate my check-in. Highly recommend doing that especially if arriving late.

Nadelen:: There was a window in my room but opened into a wall I could reach out and touch. Just closed it and and the blinds so light didn't come in during morning hours. Wasn't there during the day much anyway, so not a big deal. Only other thing is it would've been nice to have a little happy hour option in the breakfast room where could get a a few snacks and a drink before dinner, but plenty of other places to go for that.

Voordelen:: Location was great. Staff were very friendly however cleaners were noisy. Breakfast was ok. Massage spa was good and clean.

Nadelen:: Shower was a bit confusing to operate. Almost got burnt by hot water. Shower looked like it was not cleaned properly.

Voordelen:: Uitstekend ontbijt. Ligging hotel.

Voordelen:: Breakfast variety and quality was very good. The pho broth could have been stronger.

Nadelen:: The bristles of the toothbrush provided come off in your mouth when you use the toothbrush - be careful when brushing!

Voordelen:: Locatie is perfect! Midden in het levendige oude centrum. Bed is mega groot en lag heerlijk Ontbijt met veel mogelijkheden en verse eitjes

Nadelen:: Hotel is wat verouderd, hierdoor oogt het niet helemaal fris meer. Met name gangen en badkamer kunnen opknapbeurt gebruiken. Personeel is heel vriendelijk, alsof we in een super 5 sterren hotel zitten, wat het niet was. Zo krijg je dagelijks briefjes met het weer en of we goed geslapen hebben onder de deur geschoven, beetje overdreven. Er staat een waterkoker voor koffie en thee, maar nergens een stopcontact te vinden...

Voordelen:: Ontbijt goed en locatie is perfect

Nadelen:: Niets

Voordelen:: Vriendelijkheid van het personeel.

Nadelen:: Niets

Voordelen:: The staffs are very friendly and room was very clean

Voordelen:: Lokatie service van het hotel en personeel Menig Nederlands hotel kan hier wat van leren

Nadelen:: Helemaal niets

Voordelen:: The staff were extremely friendly and helpful with local knowledge and advice. They made us feel welcome and special :)

Nadelen:: The hotel was undergoing renovations so there was some noise from the work and a lot of building materials in the hallway and stair well

Voordelen:: The service is good, all staff is be able to communicate in English, friendly and warm hospitality. They even introduce a lot of nice place to eat, to sip coffee, to have great deal! Satisfy and worth for money indeed!

Voordelen:: Great place, very central and comfortable. The staff is very friendly and supportive. If liked they can book tours and flights for a good price. Airport transfer is available, too. The room was absolutely clean and comfortable. Included breakfast is good. We enjoyed our stay and would recommend the hotel for discovering Hanoi.

Voordelen:: Personeel is heel vriendelijk en behulpzaam! We kregen goede reistips en regelenden boor ons perfect onze trips naar Sapa en cruise Ha Long Bay

Nadelen:: Bedden zijn stevig net zoals andere Vietnamese hotels

Voordelen:: We konden eerder de kamer in en het persoonlijk is erg vriendelijk. Goede wifi en locatie en een koelkastje op de kamer is fijn. Leuk ontbijt buffetje in de ochtend. Prima hotelletje om even te verblijven.

Nadelen:: De douche werd snel koud en het douchegordijn heeft geen toegevoegde waarde en ziet er eerder viezig uit. Het is beetje gehorig en naast onze kamer zat vermoedelijk een watertank waar we constant het geluid van hoorden. De kamer is niet zo groot als lijkt op de foto's, het is smaller/kleiner. Jammer dat de pannenkoekjes koud en het brood oud waren. Helaas is er een charge bij betalen met creditcard.

Voordelen:: Lovely staff. All new in the room

Nadelen:: A bit small but i like it.

Voordelen:: David was particularly excellent, I rate the stay!

Voordelen:: All good. Great value for money. Nice, smiling and friendly staffs. The breakfast was good too for the price.

Nadelen:: Just had a feeling they pushes a bit too hard to make bookings for different trips. So I wondered are they really in hotel business or more in tour operations. Not always sure if the prices they quote for tours, airport pickups are always consistent.

Voordelen:: Comfy mattress and great cleanliness without mosquitoes

Nadelen:: Toilet should be without curtain and charges 3.5% for credit card

Voordelen:: Center that we can go to the lake by walking

Nadelen:: We can hear voices/ noise from other rooms because the rooms quite close

Voordelen:: We boekten een bus om naar Cat Ba te gaan (Good Morning Cat Ba), zeer goede organisatie!

Nadelen:: Niet zoals op de foto's, er hing een smerig douchegordijn tussen de badkamer en de slaapkamer, achter het glas. Klein raampje om naar buiten te kijken, het grote raam kijkt uit op de hal. Het ontbijt stelde niet veel voor.

Voordelen:: Het personeel is heel vriendelijk en helpen je graag. We kregen een ruime kamer, de ruimste die we tot nu toe gehad hadden in Vietnam.

Nadelen:: Als je op de wc wilde zitten kwam de bril tegen je rug aan, hij kon niet naar achter als de bril naar beneden geklapt was. Verder loopt het water van de douche heeel makkelijk de rest van de badkamer in, dit hadden we al op recenties gelezen dus hadden er gelijk de douche mat voor gelegd, dit hielp.. hij was heel nat. Maar de vloer bleef droog

Voordelen:: De ontvangst...je voelde je meteen erg welkom. De kamers..ruime prima bedden...heerlijke douche erg schoon...en top locatie. Prijs kwaliteit super....

Nadelen:: Niets...

Voordelen:: Price and location

Voordelen:: Everything was just perfect! Lovely staff, clean rooms and perfectly located! We had an amazing time. The staff went above and beyond to ensure our short stay at the hotel was wonderful. I was truly surprised by their willingness to help, their welcoming attitudes and their attention to our needs

Voordelen:: he hotel staff was very helpful. The hotel is clean and in a great location. You can't beat the value.

Voordelen:: Ruimer dan normaal en schoon

Nadelen:: Niks

Voordelen:: I had a great time here! The hotel is very clean and tidy and the bathroom was very clean. The breakfast was delicious. The area is in the old quarter so you can walk to the Hoan Kiem lake. The staff helped me with everything I needed – plane tickets, laundry, tour bookings. Highly recommended!

Voordelen:: Central location and very helpful and obliging staff.

Voordelen:: Ruime zeer schone kamer. Zeer behulpzaam personeel. Maakten ontbijtpakket bij heel vroeg vertrek. Mooi centraal in de oude stad. Goede geluidsisolatie.

Nadelen:: Niets