South San Francisco autoverhuur

Voordelen: One of the agents working was very professional, but overall our experience was poor.

Nadelen: While technically the location was near the airport, it is not on site as advertised. It's about two miles away, which you'd never know because you have to allow between one and two hours to get to their rental office from the airport as there is only one shuttle. The office is in a terrible neighborhood, the facility is dirty, and the customer service was overall mediocre. Our car hadn't been cleaned, but they had no other vehicle for us and since we'd been waiting nearly three hours to get this car, we took what we could. The tire pressure was low, there was dirt on the floors and ceiling, and smeared blood on the driver seat upholstery. Our return flight was cancelled which resulted in us having to fly out of Sacramento, and when we looked up the location of the EZ return facility at the Sacramento airport, we couldn't find it - apparently they closed their desk there and never told anyone. Thankful for the manager of Enterprise who was able to handle the situation for us so that we didn't miss our flight. This was a comically poor experience - save yourself the hassle and try not to even think about this company's existence while looking for rental cars.

Nadelen: Poor service during pick up. Short staffed, only one person at the front desk. Car was a little beat up for the value

Voordelen: Worst experience. Avoid at all costs. Not worth the minimal discount. And it is NOT at SFO...when they say off-site they mean miles away via the highway. Added a full 90 minutes to get me on my way.

Voordelen: Nice car.

Nadelen: The customer service. Also. The car said unlimited miles and it turned out that it had a mileage cap and a mirage fee.

Voordelen: Cheap price

Nadelen: Honesty and direct answers to questions about billing, faster pick up and drop off. Cleaner vehicle

Nadelen: Shuttle bus was long wait