Clarence Court Hotel

Great breakfast, freshly cooked and good quality

Just needs a little more attention to detail to make it a really nice hotel

Housekeeper was excellent at breakfast and reception. Very good breakfast.

Room was past it's best. Wallpaper peeling off. Not cleaned behind or under the bed. Blind did not work properly.

The proximity to the town centre and it's location in the Georgian part of Cheltenham

Lovely room and dining room, quiet position and handy location

Front Office service could be improved; lack of access to internet was disappointing

The wonderful friendliness of the lady who served us breakfast

Reception was closed when we arrived with the door locked.There was no answer when we rang the doorbell.We rang the telephone number and the phone rang within the room we were locked out of.Someone came but was not very weloming.

The staff were all friendly and helpful

Room 9 needs some serious renovation. The shower screen did not fit properly and the shower head squirted water all over the floor. Toilet lever encrusted, no mirror. Minute washbasin crammed into the corner of the bedroom. Sockets for hairdryer/stylers not near any mirrors. Could do with net at the window as room was overlooked, net also required for bathroom in room 12. I was offered another room on top floor but there was no lift and no one (apart from the girls) to lug heavy cases upstairs. Could have done with FRESH fruit not tinned at breakfast.