Hotels in Auckland

Voordelen:: Overall staff service, comfort, and ease of location still without fail

Nadelen:: I've stayed at the grand and sky city's main hotel a few time before but I have been overseas the past 4years and was shook with the changes, especially 1) parking is no longer free for staying customers 2) no toothbrush/toothpaste as part of amenities. So be warned

Voordelen:: Het SkyCity Grand hotel is centraal en goed gelegen. Kort bij de winkelstraten en kort bij de haven (het water). Mooie kamers met super goede bedden. Over het algemeen is de staff goed opgeleid en vriendelijk. Op enkele schoonheidsfouten na een goed 4,5 sterren hotel.

Nadelen:: Ik sliep in een kamer met connecting door naar de kamer ernaast. Ik stelde vast dat deze open was. Mijn buren konden gewoon bij mij naar binnen en omgekeerd. Ik belde naar de conciërge, en daar werd ik eerst niet au sérieux genomen: 'this is not possible Sir'. Pas nadat ik ook het kamermeisje had aangesproken (deze moest daarvoor naar haar manager, maar verder hoorde ik niets meer) en na een goed half uur opnieuw gebeld, is er iemand afgekomen om de deur te sluiten. Zonder enige vorm van excuus. Nogal lomp vond ik dat. Ik at 2 keer bij Gusto. Lekker, maar de airco staat onaangenaam koud zoals in de ganse lobby trouwens. Ik heb er een verkoudheid aan overgehoucen. Het meubilair van de kamer was niet echt goed onderhouden. Te merken aan de deuren en de schuiven in het keukenmeubel van de suite. Wordt niet nagekeken blijkbaar.

Voordelen:: Pool and gym are well maintained.

Nadelen:: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Nadelen:: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good

Voordelen:: Groot. Voldoende ruim

Nadelen:: Eigenlijk geen negatieve commentaren

Nadelen:: Het zwembad was helaas gesloten maar verder een heel fijn hotel op een top locatie.

Voordelen:: I like the fact that you can arrive right outside the front door, hop out and someone is there to help with your luggage and park your car. Very fast and friendly service. Love it.

Voordelen:: Comfortable stay, location is fantastic with so many outings at your fingertips. The hotels day spa is also fantastic to unwind and pool,spa and sauna facilities.

Nadelen:: Our breakfast card was misplaced so we had to call for breakfast the next morning after our time slot was missed. Service was very slow but they were able to for fill our order and accommodate.

Voordelen:: The room need revamped

Nadelen:: The state of paint etc

Voordelen:: Great location

Nadelen:: Check in took a long time over 40 minutes waiting in line, quite a few people were getting angry and a verbal fight broke out in front of my son and I in line as someone was trying to cut in.

Voordelen:: Location, service

Voordelen:: Nice room and good location.

Nadelen:: Nothing.

Voordelen:: Kamer indeling en uitzicht.. Een verscheidenheid van voedsel keuzes. Efficiënte Internet.

Nadelen:: Parkeergelegenheid. Ik ben neutraal op eten opties.

Voordelen:: het personeel

Nadelen:: niks

Voordelen:: Fantastisch hotel, moderne aankleding, een ruime kamer met een zeer goed en groot bed, vriendelijk personeel en met een binnenzwembad en gym - op nog geen 10 minuten lopen van het centrum (SkyTower en winkelstraat). We hebben niet gegeten in het hotel zelf maar er was ruime keuze met een brasserie en een restaurant.

Nadelen:: Niets. Het uitzicht vanuit ons kamer op de SkyTower was een extra bonus.

Voordelen:: Couldn't have asked for a better hotel and service after a long flight to Auckland.

Voordelen:: Very spacious room, comfortable beds, ideal location for what we needed

Nadelen:: A wee bit dated in some areas and unfortunately had a view across a car park and a construction site.

Voordelen:: Good size room and bathroom. Very comfortable bed! Very comfortable pillows, would actually like to buy them for home. Great helpful staff!! It has been a while since we have stayed somewhere where we haven’t had to ask for anything because they had already thought of it. Will absolutely be staying here when ever we can!

Voordelen:: The staff went out of their way to be friendly and of service - that was the major noticeable difference between other hotels. The Japanese Resturant was of good quality with the food and service being well above average. Have been staying at the hotel for a few years before the name change - so the overall room and building update is same have seen in many hotels but the standard of maintenance and cleaning was above average. Overall a hotel one was comfortable to stay in and enjoy as a business/holiday hotel.

Nadelen:: The breakfast offering was very ordinary. The food was relatively bland and reminiscent of a larger commercial cafeteria. The waiters and overal service was good but the coffee is atrocious, the cooked breakfast, including scrambled eggs, bacon and sausages were bland bordering on less than ordinary, cerials were once again cheap mixes and the fruit, salads and dairy once again substandard to the service and efforts of the staff.

Nadelen:: Executive room food very basic, but drinks were great.

Voordelen:: We had a junior suite, the space was huge. Bed was comfy and loved being able to get extra pillows from the pillow menu. Loved everything about the room itself, cleaning staff were so friendly and efficient. We also received wine and chocolates as we had just got married. Communicating with the hotel prior to our stay was great too.

Nadelen:: Reception staff could have been a bit more friendly. Buffet was average but you are so close to other restaurants.

Voordelen:: Nice people

Nadelen:: A wee bit dated

Nadelen:: Construction started in the next building at 7am sounded like a giant sewing machine for concrete.

Voordelen:: Very comfortable beds, handy location, facilities were good too.

Nadelen:: Was disappointed that when checking in a little early we were told room was not ready. There appeared to be a number of us waiting to check in. Was told I would get phone call when room was ready, but at 3pm check in I went back to desk and checked in. We were approx 1/2 hour early and would hope that if rooms were ready one could check in at this stage. Indoor pool also lacking any atmosphere and very sterile

Voordelen:: Centrale ligging. Parkeer garage. Uitgebreid ontbijt. Fitnessruimte.

Nadelen:: Geen bureau in de kamer . Alleen een wankele glazen tafel. Ondanks verzoek van vroege incheck, was kamer niet eerder gereed bij aankomst 12:30. Dat na een vlucht van 24 uur! Formele incheck was 15:00 uur. Voor de emirates crew van mijn vlucht, 25 personen, was er wel direct plek. Variabele prijzen per dag.

Voordelen:: Nothing

Nadelen:: Room was too small for a family of 4 for the price I paid for

Voordelen:: Location was great concerige staff were exceptional with help and bookings and luggage , super lovely young men who are a huge credit to the business.

Nadelen:: The beds were like planks of wood, no padding and no blankets to be found, I didnt sleep much at all and netihter did my guest, for $370 I would expect to sleep like a baby, the room was adequate but very basic and no natural air flow at all.

Nadelen:: The construction work all afternoon and the next morning from 7am made it a very noisey and in enjoyable stay

Voordelen:: As described. Room clean and comfy, location great.

Nadelen:: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Voordelen:: Everything was awesome

Nadelen:: Extremely noisy with construction work beginning at 657 am so loud a teleconference was impossible. No apology.no advice on bookin this expensive hotel.

Voordelen:: Locatie is geweldig Groot bed

Nadelen:: Douchestraal was matig Extra betalen voor ontbijt

Voordelen:: Prachtige locatie in hartje Auckland bij de Skytower. Comfortabele kamers met fijne douches. En een fantastische ontbijtvoorziening met erg veel keuze!

Nadelen:: We hebben twee keer overnacht in het hotel maar beide minder goed geslapen (eerste nacht na de aankomst in Nieuw-Zeeland > jetlag) en de laatste nacht in Nieuw-Zeeland. De bedden liggen heerlijk maar zijn wel erg zacht, zijn we zelf niet zo gewend dus ligt wellicht gewoon aan onze eigen slaap-voorkeur.

Voordelen:: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Nadelen:: Breakfast and meals on the property were OK - but I expected something better.

Voordelen:: Not experienced

Nadelen:: Room facilities Cou;ld not get the TV to work. Jug not working properly

Voordelen:: The location.

Voordelen:: Had lunch at Fortuna Buffet Restaurant, wouldn't go back there again.

Nadelen:: More selections of food, and better layout of restaurant. There were large pillars near the servery and had to squeeze past the lineup.

Nadelen:: booking.com put very different pictures of the room we thought we were booking to what we actually got. would never have spent that much on what we got. when we complained the hotel said it's our fault for not booking directly and going through booking.com

Voordelen:: The desk staff were helpful and sorted out problems for me but only after some prompting. The conference facilities were very good. Position was good.

Nadelen:: The rooms were dated. The first room I was allocated had a continuous buzzing noise, was right by the lifts and was tiny. It looked like a room in a mediocre 3 star hotel and certainly not worth over $400 per night. After a discussion, the manager found me a better room (it was an upgrade).

Voordelen:: The location was great.

Nadelen:: Our room was missing a shade on one of the mirrors. The other 2 were in shreds. Our view was of construction workers directly across the street. The bathroom had mildew in the shower. Needless to say, this was not what I expect from a 5-star hotel.

Voordelen:: Excellent breakfast buffet.

Nadelen:: Walls were thin in the room. I could hear people talking and laughing in the next room on the second floor.

Voordelen:: De kamer en het bed waren zeer schoon. Perfecte locatie en sportfaciliteiten en heel vriendelijk personeel

Voordelen:: Location is great--adjacent to Albert Park, University of Auckland, Queen Street, Waterfront, Viaduct and Britomart. Many nearby restaurants and cafes. Suite is nice with separate sitting room

Nadelen:: Bathroom is very cramped Room had been cleaned but only one towel (we had to ask for an extra) and no sugar or cream for in-room coffee

Voordelen:: Service was exemplary

Nadelen:: Not at all

Voordelen:: Seems to have recently been renovated, and is beautifully modern throughout.

Nadelen:: It is the only hotel I know where there are are no tea/coffee making facilities. Whoever designed the bathroom needs to be fired: the placement of the wc leaves no room at all.

Voordelen:: clean comfortable rooms with good hot tub for relaxation

Voordelen:: Helpful and attentive staff, nice room, great gym. Would stay there again.

Voordelen:: Heerlijk gevarieerd en zeer ruim ontbijt, wauw en de ligging!!!

Nadelen:: Niets

Voordelen:: The staff was most friendly and welcoming. the door desk clerk was instrumental in ensuring that our stay there on our 5th anniversary was memorable. All the staff was noteworthy. The Spa experience was nice after long days of traveling.

Nadelen:: Not at all !!