Hotels in Auckland

Voordelen:: Het SkyCity Grand hotel is centraal en goed gelegen. Kort bij de winkelstraten en kort bij de haven (het water). Mooie kamers met super goede bedden. Over het algemeen is de staff goed opgeleid en vriendelijk. Op enkele schoonheidsfouten na een goed 4,5 sterren hotel.

Nadelen:: Ik sliep in een kamer met connecting door naar de kamer ernaast. Ik stelde vast dat deze open was. Mijn buren konden gewoon bij mij naar binnen en omgekeerd. Ik belde naar de conciërge, en daar werd ik eerst niet au sérieux genomen: 'this is not possible Sir'. Pas nadat ik ook het kamermeisje had aangesproken (deze moest daarvoor naar haar manager, maar verder hoorde ik niets meer) en na een goed half uur opnieuw gebeld, is er iemand afgekomen om de deur te sluiten. Zonder enige vorm van excuus. Nogal lomp vond ik dat. Ik at 2 keer bij Gusto. Lekker, maar de airco staat onaangenaam koud zoals in de ganse lobby trouwens. Ik heb er een verkoudheid aan overgehoucen. Het meubilair van de kamer was niet echt goed onderhouden. Te merken aan de deuren en de schuiven in het keukenmeubel van de suite. Wordt niet nagekeken blijkbaar.

Voordelen:: Pool and gym are well maintained.

Nadelen:: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Voordelen:: Fine hotel; great location; staff is friendly and helpful. Stay there.

Nadelen:: Nothing

Nadelen:: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good

Voordelen:: Super comfortable bed, great shower and friendly, efficient and helpful staff... location great too!

Nadelen:: Nothing not to like.

Voordelen:: Groot. Voldoende ruim

Nadelen:: Eigenlijk geen negatieve commentaren

Voordelen:: Location was good. Room was descent

Nadelen:: Gym was extremely hot

Voordelen:: Wonderful hotel with very friendly, helpful staff. The beds are very comfortable. The views are nice and the selection of tv channels seems endless.

Nadelen:: -

Nadelen:: Het zwembad was helaas gesloten maar verder een heel fijn hotel op een top locatie.

Voordelen:: Ontbijt erg goed; locate super temidden van vele restaurants, dicht bij shopping straat en haven kwartier.

Nadelen:: de reservering van twee kamers via booking.com was fout overgenomen in reserverings systeem van hotel en kostte ettelijke pogingen moet goed te krijgen..

Voordelen:: Locatie, zeer goed ontbijt, mooie kamers

Nadelen:: Uitzicht vd kamer was minder

Voordelen:: Great location

Nadelen:: Check in took a long time over 40 minutes waiting in line, quite a few people were getting angry and a verbal fight broke out in front of my son and I in line as someone was trying to cut in.

Voordelen:: Kamer indeling en uitzicht.. Een verscheidenheid van voedsel keuzes. Efficiënte Internet.

Nadelen:: Parkeergelegenheid. Ik ben neutraal op eten opties.

Voordelen:: Concierge was helpful.

Nadelen:: It was just fine. Nothing that great.

Voordelen:: Heerlijk grote schone kamer, mooi uitzicht, personeel was erg netjes, midden in het centrum, lekker zwembad en goed(e) restaurant en bar.

Voordelen:: We didn't use your breakfast facilities as it's pretty expensive. The location was excellent. The service was excellent. The most of the staff are very friendly, helpful & willing to help.

Nadelen:: Expensive breakfast menu. Access to the Hotel wasn't clear. Also not easiliy accessible, unable to locate for first time visitors. Could have been clear access point or signage with lights. Should have a short stay car park for check-in. The first staff wasn't letting me to check in without moving the car. I wanted to check in & unload the luggage to return the rental car.

Voordelen:: The hotel is a little bit old and a slightly odd location, but it was clean, comfortable, friendly staff and honestly just really great value for money. Much better than anything else at $120 per night.

Nadelen:: No room service when I woke up jet lagged at 2.30am, but otherwise all great.

Voordelen:: We had a club level suite so used the private lounge for breakfast. It was excellent as we only have a light breakfast anyway and we had views over Auckland that were tremendous.

Voordelen:: The room was large and spacious. The bed was comfortable. The bathroom had a lot of counter space.

Nadelen:: The hallways were very warm, there was no hot tub, it was not close to public transit.

Voordelen:: Top hotel!!! Alles was super. Beste hotel in Auckland.

Voordelen:: The breakfast was good. We eat continental but there was loads to eat. As it was quite far from things to see we walked around a lot. So by evening we were beat so ate at the hotel. Although we were usually on our own it is a hidden gem. We had a lovely couple of meals. Beautifully presented and very reasonable too. Staff were very friendly and helpful.x

Nadelen:: The hotel and the room although clean was pretty tiered. Carpets in public areas were dirty and stained. Our room had a big loose patch in the middle of the room all frayed they must have tried to repair a hole or something. Carpet needed replaced.

Voordelen:: Clean and spacious. Love how we can connect our phone to the TV

Nadelen:: Big window but facing an apartment which was a disappointment

Voordelen:: Great staff, great place, great Hotel!

Voordelen:: the room; the kindness of the staff

Nadelen:: the excessive time that was announced for having food at the brasserie (40 min). However, after my complaint, the staff reacted offering wine and excuses.

Voordelen:: Centrale ligging. Parkeer garage. Uitgebreid ontbijt. Fitnessruimte.

Nadelen:: Geen bureau in de kamer . Alleen een wankele glazen tafel. Ondanks verzoek van vroege incheck, was kamer niet eerder gereed bij aankomst 12:30. Dat na een vlucht van 24 uur! Formele incheck was 15:00 uur. Voor de emirates crew van mijn vlucht, 25 personen, was er wel direct plek. Variabele prijzen per dag.

Voordelen:: As described. Room clean and comfy, location great.

Nadelen:: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Voordelen:: Locatie is geweldig Groot bed

Nadelen:: Douchestraal was matig Extra betalen voor ontbijt

Voordelen:: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Nadelen:: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Voordelen:: Service was awesome from staff, very helpful, very attentive. Santa and his elves were awesome! Our kids loved taking photos in the sleigh. We ran out of time and couldn't get up the skytower but.. recommend doing other activities whilst in the city eg. Xmas lights, night markets etc Next time I will ask for a room closer to the lift for my mum as she found the 'long' walk to the room was strenuous on her legs. But great experience overall.. a shame there is no pool or spa facility avail.

Nadelen:: We weren't aware that the window view was of the burnt construction site across the road. We spent most of the time in the room with the blinds drawn because of this. Also because we booked via third party, we missed out on the rewards for Premier card. If you want those, check before booking.

Voordelen:: Wonderful central location, everything near by. Staff were excellent!

Voordelen:: Had meals at Masu and Huami restaurants. Both were superb. Breakfast at Fortuna was very good too.

Voordelen:: Prachtige locatie in hartje Auckland bij de Skytower. Comfortabele kamers met fijne douches. En een fantastische ontbijtvoorziening met erg veel keuze!

Nadelen:: We hebben twee keer overnacht in het hotel maar beide minder goed geslapen (eerste nacht na de aankomst in Nieuw-Zeeland > jetlag) en de laatste nacht in Nieuw-Zeeland. De bedden liggen heerlijk maar zijn wel erg zacht, zijn we zelf niet zo gewend dus ligt wellicht gewoon aan onze eigen slaap-voorkeur.

Voordelen:: Loved the bed

Nadelen:: All good

Voordelen:: Clean room and very comfortable. 360 restaurant was great.

Nadelen:: Lack of teas and sugars in room

Voordelen:: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Nadelen:: Breakfast and meals on the property were OK - but I expected something better.

Voordelen:: Very comfortable bed and great shower

Nadelen:: The restaurants don’t have BYO license, so I had to drink their wines.

Voordelen:: The location.

Voordelen:: The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding.

Nadelen:: On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

Voordelen:: the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Voordelen:: The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!

Nadelen:: The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one

Voordelen:: The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment.

Nadelen:: Really minor point - No hotel writing paper

Voordelen:: Location. gym and quality of rooms

Voordelen:: The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre

Nadelen:: Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted

Voordelen:: De houding en inzet van het personeel was uitstekend. De ligging is uiteraard heel goed zo in het centrum. Kortom een aanrader!

Voordelen:: De kamer was prima in orde, groot en schoon, de service van concierge uitstekend; in bewaring geven van bagage, regelen taxi prima

Nadelen:: Ontbijt was ok maar er ontbraken wat betere broodsoorten. Inrichting van ontbijtrestaurant vond ik niet in overeenstemming met inrichting van hotel zelf.

Voordelen:: Centrale ligging, nette en ruime kamers. Mooi zwembad op de bovenste verdieping. Conciërges waren erg behulpzaam bij het geven van allerhande informatie en het reserveren van restaurants.

Nadelen:: Het hotel is met al z'n onderdelen (casina, theather, filmzalen, veel restaurants) wel erg groot en daardoor wat onpersoonlijk. Wij waren eerder aangekomen dan dat we konden inchecken, en hoewel de kamer vrij was mochten we er toch niet eerder in tenzij we NZD 30,- per uur bijbetaalden. Vonden we erg onvriendelijk en van weinig service getuigen.

Voordelen:: The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

Nadelen::

Voordelen:: Huge bed

Nadelen::

Voordelen:: Zoals hierboven reeds aangegeven, een erg mooi hotel op een schitterende locatie met zeer goed personeel en heel wat mogelijkheden waaronder een eigen visitorcentre zodat je onmiddellijk weet welke plaatsen je in Auckland moet bezoeken. En natuurlijk op ( seconde van de Skytower! een echter aanrader!

Voordelen:: The fitness centre, pool and outdoor areas were fantastic. Check-In and Checkout was easy and stag were very attentive.

Voordelen:: the bed was good

Nadelen:: bathroom so old and dirty, the minibar was dirty with bootle exploded in it. my partner has been cut by a swifter and it has been so long to have some emergency material to clean the fingers

Voordelen:: So many options !

Voordelen:: Spa, gym and pool facilities excellent

Nadelen:: Getting pretty tired in the original wing, could do with new carpets etc. Lack of food options, restaurant not inviting and also no where to get afternoon tea

Voordelen:: Good Hotel I recommend to stay. Nice apartment with everything needed, with a beautiful harbour view. Good work of staff on reception, restaurant and service. Clean and comfortable.

Voordelen:: The location was great.

Nadelen:: Our room was missing a shade on one of the mirrors. The other 2 were in shreds. Our view was of construction workers directly across the street. The bathroom had mildew in the shower. Needless to say, this was not what I expect from a 5-star hotel.

Voordelen:: The staff were extremely helpful & friendly. The room & facilities were excellent. The location was very central to the main part of town. The buffet breakfast was great. We loved the smoothie bar in the Spa/Gym/Pool area.

Nadelen:: The big hill, but that can’t be helped, it’s Auckland after all. My daughter complained that she didn’t find the sofa bed in the one bedroom unit we were in, very comfortable. Someone was smoking on the balcony next to ours, even though it was clearly signed as “No Smoking’, & the smoke came into our room.

Voordelen:: De kamer en het bed waren zeer schoon. Perfecte locatie en sportfaciliteiten en heel vriendelijk personeel

Voordelen:: Location is great--adjacent to Albert Park, University of Auckland, Queen Street, Waterfront, Viaduct and Britomart. Many nearby restaurants and cafes. Suite is nice with separate sitting room

Nadelen:: Bathroom is very cramped Room had been cleaned but only one towel (we had to ask for an extra) and no sugar or cream for in-room coffee

Voordelen:: Helpful and attentive staff, nice room, great gym. Would stay there again.

Voordelen:: Front desk welcome was the best. Got an excellent reception

Nadelen:: .The dinner was a bit overpriced.

Voordelen:: The staff was most friendly and welcoming. the door desk clerk was instrumental in ensuring that our stay there on our 5th anniversary was memorable. All the staff was noteworthy. The Spa experience was nice after long days of traveling.

Nadelen:: Not at all !!