Hotels in Mekka

Voordelen:: Geweldige locatie, de moeite waard voor uw geld

Nadelen:: Wasserij service erg duur, de prijzen te hoog

Voordelen:: Fijne verblijf gehad. Personeel was zeer professioneel, mijn compliment voor iedereen en vooral voor Ahmed van het restaurant. Dame van de balie was zeer vriendelijke en behulpzaam. Kamers waren schoon dankzij Tanvir Hossain. Locatie was perfect, je kan gebedsoproep vanuit de kamers horen. De volgende keer kom ik in shallah weer terug!

Nadelen:: Niets! Alles beviel mij prima :)

Voordelen:: De locatie was prima, dichtbij haram. Personeel bij de receptie was behulpzaam.

Nadelen:: Kamers werden niet schoongemaakt. Personeel was niet vriendelijk

Voordelen:: Room and Location...

Nadelen:: Nothing..

Voordelen:: The view from the room

Nadelen:: The room needed to be bigger with a king bed. The location was on a hill which was not easy to move around the place. Due to the outbreak of Corona virus I had to shorten my stay by three nights and it was a mission to get a refund.

Nadelen:: Beds were really uncomfortable and customer service was bad

Voordelen:: Near to haram

Nadelen:: Nill

Voordelen:: Locatie was prima. Personeel was vriendelijk.

Nadelen:: Badkamer vond ik absoluut niet 5 sterren waardig. Badkamervloer was zeer vies, roestig.

Nadelen:: They provide us with only small water bottle daily for each person

Voordelen:: Goeie locatie heel vlakbij goede schoon worden voor jou geldt

Nadelen:: Dit hotel is Op berg 100 m ongeveer maar is wel te doen

Voordelen:: the size of the room was more than enough and staff where very polite and have excellent treatment

Voordelen:: Everything

Nadelen:: It would've been a little easier if a microwave was available.

Voordelen:: Staff members were courteous, helpful. Very close to the Kaba.

Voordelen:: Nette kamers & service & locatie

Nadelen:: Geen bestek in de keuken kamer

Voordelen:: Geweldige personeel, nette kamers en oog voor hygiene!

Nadelen:: Weinig opmerkingen.

Nadelen:: The food in breakfast was a little bet not tasty.

Voordelen:: the view and Al Khalil area beside the hotel, also Haram was very close

Nadelen:: Breakfast was too busy

Voordelen:: Staff was friendly and helpful. Clean overall good experience

Nadelen:: I believe the breakfast buffet could be much better.

Voordelen:: it was amazing i stayed just over a week. First of all when we arrived at the hotel 5am in the morning the concierge manager toke our baggage's in. From the room cleaner to the breakfast manager to the staff at the breakfast buffet all where amazing always asking if need of any help. so much variety for breakfast loved it. lovely location to the haram.

Voordelen:: Beside Cleanliness Partial Hram view gives added positive feeling while staying for Umrah & prayers in Haram.

Nadelen:: The price that I paid was expecting to have the breakfast included in it as I had to pay additional cost for all the guest.

Voordelen:: Clean and comfortable, nice staff, location

Voordelen:: I highly recommend it

Nadelen:: Nothing, it was perfect.

Voordelen:: evry thing

Nadelen:: nothing

Nadelen:: Excellent place to live& stay during Hajj & Umrah performance & to go for prayers in time. Nearest place to Holy Haram.

Voordelen:: Good

Voordelen:: Amazing and special thanks to the manager

Voordelen:: Advicing everyone to stay in swissotel .. very close to al haram Helpful staff ... Amazing services.. very happy with it ... And sure would love to go there again

Voordelen:: Staff are attentive and polite. Housekeeping is proper and regularly done.

Nadelen:: Shower head broken.

Voordelen:: Ik logeer elk jaar in dit hotel, mijn favoriet. service aan de balie is top. Ontbijt is

Nadelen:: Graag wat meer variaties wat ontbijt betreft.

Voordelen:: the room was exceptional & exceeded our expectations

Nadelen:: the delay to getting into our room & the attitude of the reception staff

Nadelen:: Awesome as always

Voordelen:: Locatie goed ivm bidden roomservice was goed receptie personeels waren heel goed loste problemen snel op Hygiene was goed hotel goed onderhouden

Nadelen:: De famillie kamer viel me heel erg tegen we waren met zn vieren er was ruimte voor max 3 bedden ze hebben 4 bed soort daarin gepropt waar door nauwelijks ruimte was voor koffer en was geen zit ruimte u behoud dat was absulut niet fijn ook beterft eten in de kamer was geen ruimte

Nadelen:: Peace, mercy and blessings of God Please check your reservation 155828357990 Because he did not enter the system until now

Nadelen:: we did not like staff communication, TV was not working.. cold water was not available and we called them to reaper so we lost 45 minutes..room service food should be paid Cash..?? .. no Wi-Fi we have to pay..!! also we have to get card from reception counter only..?? quality of food is very poor and sitting Area is not organized well...!!

Voordelen:: Goed verzorgde hotelkamers. Het ontbijt is zeer uitgebreid en voor een ieder is er wat aanwezig. Ook is er een leuk kinderhoekje waar het ontbijt op een leuke en speelse manier wordt aangeboden.

Nadelen:: Niet alle liften gaan naar de begane grond.

Voordelen:: very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion

Nadelen:: nothing

Voordelen:: Kortom excellence

Voordelen:: ontbijt en diner was heel goed service en staf waren zeer vriendelijk

Nadelen:: de ramen waren heel vies dat had het zicht(veiw) gestoord

Voordelen:: Location Cleanliness Breakfast Staff

Nadelen:: Wifi was pooor even i didn’t find the network in my room

Voordelen:: Everything

Nadelen:: A good place to start your journey

Voordelen:: very good

Nadelen:: one of the room was not clean ?

Voordelen:: Location, very close to Haram. Friendly staff and nice and clean rooms.

Nadelen:: Breakfast is average. Good quality is not good.

Voordelen:: The staff were exceptionally friendly and helpful. The room was well equipped and comfortable.

Voordelen:: The location us close to Haram. Good room space

Nadelen:: With the decrease of the residents, the hotel started decreasing some of the foods like olives.

Voordelen:: Every thing was perfect

Nadelen:: Car rental company was not to good

Voordelen:: Location. Near to haram and shopping centre

Nadelen:: Too many people...

Voordelen:: Dichtbij al haram. Personeel supervriendelijk (gratis upgrade gehad naar kamer met uitzicht. Ontbijt uitgebreid en heerlijk. Kamers was altijd schoon en opgeruimd. Complimenten aan de housekeeping (Hatem)

Nadelen:: Alles was goed.

Voordelen:: Location was great. Nice clean room. Helpful staff.

Nadelen:: Room was supposed to be Haram view but was not really a good view at all. Could barley see a wall of haram.

Voordelen:: I liked the view and also the locations was central to the masjid, markets nearby and its inside the clock tower. Take it with breakfast and you won't regret your stay. The lobby is extremely nice and clean. There are specific elevators to the Qibla which is nice and convenient. They provide a mini-fridge and a beverage station in every hotel room.

Nadelen:: The wifi was not good at all, the staff could be more friendly, and they really do need more staff working in the reception area. There is a lot of guests checking in and checking out during the afternoon. I suggest that they increase their workforce during that time. I had a lot of wifi issues. It was frustrating because I had to call several times for someone to understand what I was saying even though English is a language spoken at this hotel. It took 2 days to resolve the wifi issue, but thankfully it was resolved. Room service cleaning could also be a lot better, very minimum cleaning and no vacuum unless asked. My stay here was for 10 days, I suggest that vacuuming be done every 2nd or 3rd day. Noticed a lot of dust by the vents and ceilings as well.

Voordelen:: Location, BF, Room all OK.

Nadelen:: Waiting Time was too much for kids, although rooms next door were empty since AM. WT should be avoided # capacity>1600, rooms 2/3 beds. WT+work+late night travel=Fatigue!!

Voordelen:: Mooie hotel, mooie lobby, goeie diner en lunch. Schoonmakers zijn vriendelijk en staan altijd klaar voor de klant. Service is ook Top!!

Nadelen:: Voor die prijs die wij hebben betaald, hadden we beter een 4 sterren hotel kunnen nemen tegen een gunstiger prijs. Het hotel is mooi, maar de kamers daarintegen vallen reuze mee. Niet 5* waardig. Het ontbijt was eentonig, iets meer variatie zou top zijn!!

Voordelen:: Location is excellent Food & service was great

Nadelen:: Bathroom was small and water drain system was slow. Waiting time for elevator was around 10 minutes on the weekend. Weekdays no problem

Voordelen:: Het was fantastisch veblijf

Voordelen:: Room was average size though breakfast has many options and it was delicious. Hotel is few yards from Haram and easily accessible.

Nadelen:: Reception staff.... Its my third time in swissotel. i would prefer swissotel Makkah over Almaqam. Reception staff who served me wasnt cooperative. I requested him to call me when room is ready as i was accompanied by a disable person but he was adamant i should come by 6pm for check in.

Voordelen:: Service Eten Klantenservice Locatie

Nadelen:: Oude Vintage

Voordelen:: Near to alharam, very clean, super staff, welcoming staff, excellent breakfast

Nadelen:: Nothing

Voordelen:: Everything was excellent. Staff were friendly and helpful. We had courtesy call if there were any issues . Best part staying in this hotel was the executive lounge where there was Zeeshan and Raza Ahmed who served us with very nice tea and lemon mint water. We would stay at this hotel again and recommend to everyone as excellent place to a stay.

Nadelen:: N/A

Voordelen:: Mijn vader gaf aan dat de locatie perfect was voor zijn Umrah en zeker naar het hotel zal terug komen inshallah als hij weer een reis mag maken naar Mekka inshallah. Personeel was erg vriendelijk en alles aan het hotel was naar wens. Dikke 10 naar het hotel en booking.com

Nadelen:: N.v.t

Voordelen:: I had selected the property because of good location. Breakfast was good

Voordelen:: Everything

Nadelen:: Nothing actually

Voordelen:: All the staff were very supportive while checking time at receiption desk the female staff excellent service impressed me a lot. The location of the hotel very convenient. Only in one word superb.

Nadelen:: Nothing particular

Voordelen:: De locatie valt moeilijk te overtreffen. Het is net over de moskee en ligt pal naast de Clock Tower. Ook een voordeel is dat op de eerste drie verdiepen een shoppingcenter is. Het personeel was top. Zeer vriendelijk en gaf voor elk probleen een goede oplossing. Zo mocht ik twee uur later uitchecken door ziekte, etc...

Nadelen:: Enkel de drukte aan het hotel, mede doordat er een shoppingcenter aanwezig is onder het hotel (de eerste drie verdiepen). Maar, wetende dat Mekka een stad is dat niet slaapt, neem je dit mee als een normale zaak.

Nadelen:: The quietness was very poor and noise was high due to the gust in the couple room, the door between the rooms is not designed to isolate the sound and not sealed properly.

Voordelen:: breakfast bus cleaning services

Nadelen:: the accommodation is has a lot of miner damages

Voordelen:: Cleaning & friendly staff

Voordelen:: clean place. Modern Décor albeit not the highest quality. comfortable beds. frequent Shuttles. Free parking onsite.

Nadelen:: space in the bathroom availability of hair dryer as standard.

Voordelen:: Ontbijt was goed geregeld. Buffet met best wel veel keuzes

Nadelen:: Geen schoonmaak service.. we zijn ongeveer 5dagen gebleven en er is GEEN 1 DAG SCHOON GEMAAKT. Dagelijks zijn wij naar de personeel gegaan en gevraagd of ze de kamer willen schoonmaken/ wc papier willen aanvullen en of ze ons schone baddoeken willen geven in al deze 5dagen is ons verteld dat ze nu en binnen 20 min komen maar er is niemand geweest tot de dag dat we er waren. Na 2 dagen zijn we met de vieze baddoeken naar de balie gegaan en daar hebben aangegeven van kijk hoe vies ze zijn en dat we schone handdoeken willen. Service is ECHT 1. Geen gehoor. Shuttle bus rijdt 24 uur zeggen ze. We waren 1 uur in de bus aan het wachten maar de buschauffeur was er niet na 1 uur te moeten wachten zijn we uit de bus gestapt en naar een andere bus die aankwam gaan zitten.. Ik heb videos opgenomen die laten zien hoe vies de wc's in fe lobby zijn.. hoe verstopt de wasbakken zitten en water overloopt op de grond helaas kan ik ze niet hier plaatsen omdat het website de lengte van de videos niet ondersteund

Voordelen:: Very clean and good facility. Rooms are very good clean and nice funiture and also stuff is very good

Nadelen:: Transportation to haram was very bad in term of timing and not organized at all. I have to wait in reception for over half an hour waiting and no one telling when it should come. Last year it was much better and there was exact schedule for the buses

Voordelen:: Dicht bij huis van God en was fijn schutelbus

Nadelen:: Wij waren 7 dagen in deze hotel , op die 7 dagen Niemand geweest om onze kamer schoon te maken ook niet bij kamer van mijn zusje en mijn zwager. Iedere dag doorgegeven aan de balie en zeggen ze dat over half uurtje komt iemand maar niemand heeft schoongemaakt.

Voordelen:: Location and close to the Haram

Nadelen:: Nothing I can think off

Voordelen:: الفندق نظيف واستقبال شرح

Nadelen:: مكان الافطار لا يوجد اطلاله مميزه... قرب المكان من السوق يعني لازم تنزل للسوق اذا بتطلع على الحرم وزحمه السوق فظيعه

Voordelen:: The location

Nadelen:: The staff are rude!!

Voordelen:: Clealiness. Neighbourhood from Haram

Nadelen:: Crowded receiption

Voordelen:: Location and lobby staff

Voordelen:: The staff were very friendly

Voordelen:: Location and cleanliness

Nadelen:: No issues

Voordelen:: Bui de Receptie zijn behulpzaam en kamer is perfect

Voordelen:: Location was fantastic

Voordelen:: Reception Manager Mr.Mantaliq was very very cooperative, smiley and have wonderful manners check in process was very quick The room was massive and very very clean and arranged beautifully very close to Haram, just have to pass corridors and take escalator and straight onward on Haram Dar-Al-Ghufran is and will be the first hotel to stay in Will definitely recommend to everyone.

Nadelen:: When we booked Taxi for the airport from the Hotel it wasnt in the hotel premises, we had to take a long walk to reach for the taxi and the amount what we talked for was not the same they exceeded the amount.

Voordelen:: The staff is very accommodating considering that the day we arrived was the last day that the hotel is closed for customers due to the COVID19 scare. I appreciate that they honored our reservation with booking.com

Nadelen:: Nothing

Voordelen:: Easy to get lift Location good Breakfast was great Staff excellent

Voordelen:: The location is perfect for Haram

Nadelen:: Enterance and parking is very expensive

Nadelen:: Waarom mijn boeking annuleren

Voordelen:: Everything, location, staff, facilities and quality of service

Nadelen:: Nothing

Voordelen:: I had difficulty in the checkin and took long time but the guy was supper nice and friendly also I hated their reservation team they drive you crazy Everything else was perfect

Voordelen:: The splendid vue of the kaabs

Nadelen:: The food

Voordelen:: Everything was amazing and great, helpful staff in front desk and all hotel places. Thanks for all.

Nadelen:: Nothing.

Voordelen:: The view, the workers and the location. The hot meals in the restaurant.

Nadelen:: The salad and appetizers section didn’t meet my expectations. It wasn’t completely fresh (I removed 2 pieces of rotten tomatoes which is not acceptable at all). Many kinds of cold salad like moutabal were not fresh. The Cafeteria which has view on Haram doesn’t open in the morning and noon!

Nadelen:: the breakfast could be bettet.

Voordelen:: Clean

Nadelen:: Our ceiling in the bathroom was leaking and when they came to look at it, the water flooded the floor.

Nadelen:: Vriendelijke mensen en shuttle service was perfect

Voordelen:: Everything was ok and there was shuttle busses 24hrs

Nadelen:: It was a long walk from Haram to bus pick up point.

Voordelen:: Bus rotation

Nadelen:: Langage problème

Voordelen:: The staff were helpful

Nadelen:: The lights in the room were so dim and the AC was not good enough.

Voordelen:: This is good property close to Haram. Shutter Bus service is good every 5 minutes available. Room price is very reasonable. Breakfast is average.

Voordelen:: Fast response from reception fast check in and out Helpful staff especially Anwar

Nadelen:: Nothing

Voordelen:: Excellent bus service to haram.

Nadelen:: Room service was not up to mark. Also, breakfast quality was not very good.

Voordelen:: Clean

Nadelen:: Nothing

Voordelen:: Very good service

Nadelen:: Every thing