The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.
Not a thing. Service above and beyond expectation.
The Service is Excellent!
1st class start to finish
I have stayed at many hotels and resorts around the world. This place from the start treats you like you like you are the only one in the room :). The staff is very friendly and helpful. The food was great especially the pasta and shrimp, the salmon wasn’t as fresh as I like but still it was good. The facilities were 4/5 and were state of the art. With the Sheraton club ithe benefits are so worth it. The staff can guide you to places you would like to visit. With google translate outside you should be ok as well. I do not speak much Spanish but the staff spoke English well enough for us to communicate
Nice hotel, great for business travelers
The room was spacious and the lobby and restaurants were very nice. Casino next door was unexpected surprise, which my parents loved.
The only thing was the location isn't as close to colonial zone, but not much they can do about that
Good for the being in the city, but food was too e
The view was outstanding and the staff were very attentive. The facility was nice, but there were a few issues with the conference rooms, electricity and water issues.
The rooms were just ok. The decor is very basic and one of my colleagues complained that she felt a bit claustrophobic in her room. We tried to hook up the computer to the tv via a cord-- and the hotel only has one remote control (for the entire hotel) that changes the inputs on the tv. The prices for the buffets/food were ridiculous. $35 for lunch plus 28% in taxes. This includes the 18% ITBIS and does not include tip.
Good service Location is close to historic center
Room was some short Taxi from/to airport is $40 (30 minutes)
Hi! , We love everything in there, we feeling like our own home,. Thanks you
Oh! the meals, you have to make some changes in the menu, like Dominican foods sometimes.
Met een verblijf bij Sheraton Santo Domingo Hotel bevind je je centraal in Santo Domingo, op een kwartiertje rijden van Parque Colon (park van Columbus) en Sambil Santo Domingo. Enkele van de voorzieningen zijn een businesscentrum, een snelle incheckservice en een snelle uitcheckservice. Plan je een evenement in Santo Domingo? Kies voor dit hotel met 497 vierkante meter aan evenementenruimte, waaronder een conferentiecentrum. Een shuttleservice van/naar de luchthaven is 24 uur lang tegen betaling beschikbaar en ter plaatse heb je een gratis valetparkeerservice.
gebaseerd op 262 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
Sheraton Santo Domingo Hotel heeft de volgende maatregelen genomen:
Dagelijks schoonmaken, verbeterde beschikbaarheid van schoonmaakmiddelen
Foyers voorzien van afdoende sociale afstand.
Minimaal direct contact met hotelpersoneel en andere gasten.