Hotels in Mumbai

Voordelen:: The Oberoi takes lots of care with small things as well as big ones. The bathroom toiletries include toothpaste, inexplicably absent from most hotel offerings. The rooms have plug adaptors. Free mineral water. Lots of teabags. I could go on, but you get the idea. The big things are great, too. Quiet rooms; comfy beds. The hotel Mercedes from the airport is a slice of luxury, very reasonably priced, and a fantastic relief after the long airport queues.

Nadelen:: Everything was perfectly done. Nothing not to like — except maybe the security and metal detectors at the entrance, but you have to trust the hotel's judgement on that.

Voordelen:: Customer service is outstanding ! The Oberoi hotels are true leaders regarding client experience and satisfaction. The rooms are extremely clean, well equipped and the bed so comfortable. The pool facilities and the pool menu are very good and the service is great ! It was also fun to have access to the Trident pool which is adjacent to the Oberoi and a little bigger. We had spa treatments as well, the massage therapists were very professional and had good technique. The gym is a bit small but well equipped. We had the airport transfers and they were perfect. We cannot wait to be back !

Nadelen:: The WiFi could be faster and the connection not always great. The key system could be improved since the keys demagnetized frequently. We had to go back to the front desk at few occasions to have that fixed.

Voordelen:: The breakfast had great options, loved that they had cuisines local to Mumbai. Was managed well even though there were a lot of people on New year's eve.

Voordelen:: Location staff cleanliness

Voordelen:: Ontbijt was geweldig. Warm eten als eieren en locale gerechten a la carte en de rest buffet

Nadelen:: Er zijn een beperkt aantal plaatsen beschikbaar voor ontbijt.

Voordelen:: Service is van heel hoog nivo

Voordelen:: Super vriendelijk en behulpzaam personeel.

Nadelen:: Zwembad was in onderhoud. Inmiddels weer gevuld met water.

Voordelen:: The room are suspicious

Nadelen:: Breakfast could be better

Voordelen:: Friendly, incredibly well run. Beautifully understated but truly top notch. Fab food too.

Nadelen:: The swimming pool is stuck between the two tall buildings. The Trident Hotel pool is lovely.

Voordelen:: Customer Service

Nadelen:: Food. I had food poisoning from eating the kebab platter that I ordered.

Voordelen:: Absolutely exceeded my expectations and i have worked and stayed at many 5 star hotels..... the Oberoi Mumbai was by far the best

Nadelen:: Not applicalbleo

Voordelen:: Het is een groot zakelijk hotel, zo 1 die je wel vaker tegen komt. De staff maakt dat echter meer dan goed. Erg vriendelijk en geïnteresseerd maar niet opdringerig. Uiteraard alle faciliteiten +++. We vonden de uniformen erg authentiek.

Nadelen:: Enige wat niet kan bevallen is de prijs. Kijk voor een aanbieding voor een statig onthaal.

Voordelen:: Geweldige locatie, kamer erg mooi, personeel erg vriendelijk.

Nadelen:: Niets

Voordelen:: I liked the location and the luxury feel of the hotel , staff was very helpful ,

Nadelen:: Magnetized cards for rooms , keeps demagnetizing , need to upgrade the technology to open the room doors.

Voordelen:: Everything about the hotel was excellent. The staff were very couteous and caring. The restaurants were of high quality and service great. The ambience in the hotel and its restaurants were fantastic! Room service was also fantastic.

Voordelen:: Hoe mooi de kamer en uitzicht was.

Nadelen:: Niks, prijs kwaliteit was meer dan in verhouding met elkaar.

Voordelen:: Breakfast was amazin with good spread.Service was fantastic

Nadelen:: Everything comes great but at a great price too

Voordelen:: Very soft bed does not support lumbar while sleeping

Nadelen:: No shuttle service:(

Voordelen:: Great location with extremely courteous staff, exactly what you'd expect of a Taj hotel. Simply the best hotel chain in the world, so it's very hard to go wrong with Taj. The breakfast buffet, included in the room price, is one of the best!

Nadelen:: Slightly older rooms, but somehow works in their favor.

Voordelen:: Reception was good

Nadelen:: Service too slow

Nadelen:: 1) At the check in desk I was told that the room I had booked wasn't available with a smoking option , even though I had requested for it at the time of booking and had received a mail from Taj saying that it would be made available. I was subsequently told that a smoking room does not exist in that category. followed by the only option given to me was to take a lower room category at the same charges. After a while of me standing my ground the front desk offered me a smoking room , which was meant to be of a higher category. 2) The room looked like the housekeeping hadn't been carried out 3) The Mini Bar was Empty 3) There were no snacks in the room 4) There were strands of pubic hair in the bathtub 5) When we called room service and asked for a champagne bucket we were sent an ice bucket. 6) When I ordered an iced americano in the morning I was sent an espresso shot. 7) The speakers in the room and the corridor constantly had an irritating static white noise on them constantly.

Voordelen:: Super vriendelijk en professioneel personeel, heerlijk ontbijt buffet, fijn buiten zwembad

Nadelen:: Bedden zijn net iets te hard

Voordelen:: The pink india for sure.... Such an attentive hotel, to say the least. Bar none!

Nadelen:: Het lange staand wachten op een tafel voor het ontbijt, op zaterdag meer dan een kwartier. Snelle lift naar 25e verdieping die echter heel vaak stopt. Telefoon op kamer deed het niet.

Voordelen:: Location mostly.....but overall it was good

Voordelen:: The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail!

Nadelen:: I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!

Voordelen:: ik kan deze locatie bij iedereen aan bevelen. top locatie

Nadelen:: niets

Nadelen:: Temperatuur in het hotel,het was er te koud

Voordelen:: Locatie, ontbijt!!,bedden,staff!

Nadelen:: Niets

Voordelen:: The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident.

Nadelen:: Can't think of any.

Nadelen:: 1. Onze booking was geannuleerd, waardoor we geen kamers hadden toen we daar aankwamen. Na veel gezeur om 3 uur nachts kregen we eindelijk een kamer met een tussendeur. Dat was wel een erg grote kamer, maar vrij gedateerd. De faciliteiten in de kamer waren wel OK. 2. Het ontbijt was te karig voor een 5 sterren restaurant. Zeker het niet Indiaas eten was te weinig voor vegetariërs die wel de volle pond betalen.

Voordelen:: Excellent food at both the Frangipani & India Jones Excellent staff Special Mention of Chef Stefan Chin - excellent customer service - one of the reasons we came back to Trident Special Mention of the staff at the Concierge desk - Rocky, Faran, and Karthekey (pardon the spelling) All of them were amazing. Very helpful and knowledgeable. Thank you and well-done guys.

Nadelen:: Breakfast seating was a bit annoying to wait, but we understood the need for the system. The staff was courteous and very organized. We were impressed that there was no obvious favoritism in the lineup. That was not our experience generally in Mumbai so well done. This was our 4th or 5th stay at this hotel. My wife and I were truly saddened that no one had a record of that. We have not been successful in registering with Trident Membership (keep getting error messages). Our initial stay was 3 to 4 weeks long and we received no acknowledgment for that. For our initial stay, the room was under our name, however, the payment was done by a parent - Mr. Abdulsutan Hassam Jamal from Tanzania. Our last stay was in December 2017.

Voordelen:: Extra helpful staff and concierge.

Nadelen:: Property needs refurbishment.

Nadelen:: Team helpen

Voordelen:: Staying here the night before, our flight was postponed for 24 hours and we needed to extend. Reception at the Taj were incredibly helpful in making that work seamlessly. See previous review by me of the hotel itself - excellence you'd expect from Taj.

Nadelen:: Within booking.com it wasn't possible to extend an existing booking as it had already started. I needed to make a new one. I anticipated difficulties (e.g. having to move room for a 'new' booking) but, as above, Reception made it all easy.

Voordelen:: The rooms and bathrooms are spacious enough. Good facilities.

Nadelen:: The placing of the bed and the tv could have been better. The TV faces a wall, do we had to stand and watch TV. Also, we found a chewing gum stuck to the TV stand, which looked disgusting. Once informed the housekeeping, they were prompt enough to rectify and clean the TV stand.

Voordelen:: very convenient for domestic airport and very good massage

Voordelen:: High quality hotel - we chose rooms overlooking the airport runway, so often seeing landing and take-off. The buffet meals are excellent. We had a huge choice of food types.

Voordelen:: De kamer was zeer ruim. Veel ruimer dan op de foto leek. Alles was aanwezig op de kamer. Het bed was prima, de lakens zacht. Het personeel is heel vriendelijk en zeer behulpzaam.

Nadelen:: Het ontbijt kan wat beter. De kwaliteit van diverse producten kon echt beter.

Voordelen:: Super kamer Vriendelijk personeel Mooi hotel

Voordelen:: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Nadelen:: What's not to like?

Voordelen:: Fijn als je domestic wilt vliegen,ingang naast de deur

Nadelen:: Er zijn betere 5 sterren hotels die ook beter geprijsd zijn.Tafels worden niet snel genoeg afgeruimd waardoor mensen moeten wachten op ontbijt en bestek , niet genoeg personeel voor het aantal gasten. Toen ik vroeg of er ijsblokjes in het drinken zat, hebben ze dat ontkend, ik zag ze gewoon drijven ! Kleine minpunten misschien,maar wel 1400euro moeten afrekenen aan t eind. Conciërge heeft me trouwens fantastisch geholpen, lieve man.

Voordelen:: Vriendelijk personeel met persoonlijke aandacht.

Voordelen:: Gym

Nadelen:: The hotel furbishments are already old

Voordelen:: Location

Nadelen:: Staff attention and courtesy

Voordelen:: Great sundown service

Nadelen:: None

Voordelen:: Likes veg noddles and chef prepared it well

Voordelen:: Everything about the hotel was amazing. The staff were extremely hospitable and friendly and the hotel itself was spotless. Will definitely visit again.

Nadelen:: Nothing not to like.

Voordelen:: A varied, healthy, and tasty breakfast. A great moment at the beginning of the holidays !

Voordelen:: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Nadelen:: BKC is just for business.

Voordelen:: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Nadelen:: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Voordelen:: Indian food options and quality of food

Nadelen:: Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices

Voordelen:: It is a lovely business property but not for leisure.The staff were very kind especially the Manager Mr Zoheb. I was ill and was taken care in every way to make me comfortable .

Nadelen:: The rooms were surrounded by buildings.

Voordelen:: All good well maintained n excellent property

Nadelen:: Nothing

Voordelen:: De zeer vriendelijke staf. Kamer en service top. Dit hotel ziet ons zeker terug.

Voordelen:: Good value and service

Voordelen:: Vriendelijke personeel,mooi hotel

Nadelen:: Alleen de eerste dag konden we niet goed ontbijten, omdat het de druk was en geen tafel vrij was voor 4 personen.

Voordelen:: It was very clean from the lobby until the room. Staffs are all very friendly and helpful; greet you whenever they see you and offer help. The gym is well-maintained. I use their chauffeur service as well when arrival at the airport and also going out. It was convenient and hassle-free.

Nadelen:: Breakfast variety can be more selection.

Voordelen:: Everything was so perfect

Nadelen:: Nothing

Voordelen:: Dame bij receptie, Apeksha, is ongelooflijk servicegericht, echt een topper, een van de chauffeurs van het hotel, Mari, heel goed

Voordelen:: Excellent front office staff...!! One of the best I have seen...!!

Voordelen:: nice staff

Nadelen:: pool facilities

Voordelen:: Goed ontbijt, ruime kamer, goede service

Nadelen:: Geen aanmerkingen

Voordelen:: this property is outstanding from welcoming on daily to widespread breakfast lunch and dinner outstanding amazing staff front office, in every way highly perfumed and gave me an unforgettable stay - love this place I can right so much but not enough words but a very very huge thank you to chefs waiters, concierge and all-round just beyond my expectation a huge thank you to you all will never stop raving my stay and will come back soon

Nadelen:: all-round outstanding Food miss all them dealy chefs spoiled me so much making me food what was not even in the menu service with waiters was beyond my expectation

Nadelen:: Geen drankvergunning bij het zwembad ;-( Voor de rest ultiem!

Voordelen:: Uitstekend ontbijt.

Nadelen:: Geluid isolatie, kon aircondiioner op dak horen

Voordelen:: As you would expect from a Marriott Hotel. Quality and attention to detail was second to none. Location was close to Mumbai airport. Buffet breakfast, lunch and dinner were fantastic and had lots of choices (veg and non-veg). The service from all staff was excellent. I would definitely come here again

Voordelen:: Not cheap but very reasonable price for this amazing hotel. Very luxurious amazing room exceptionally comfy bed and a view of a small private terrace with a little garden

Voordelen:: E

Nadelen:: Excellent hotel; beautiful breakfast, staff very courtiers, over all good 5 star hotel

Voordelen:: Everything about this place is beautiful

Voordelen:: Breakfast excellent

Nadelen:: Long waits for lifts

Voordelen:: Everyth3

Voordelen:: Ontbijt was boven verwachting!

Voordelen:: De mooie kamer en gans het hotel was mooi

Nadelen:: De wachttijd op de lift, je verblijft meer tijd wachten op de lift dan dat je erin staat, duurtijdzn van enkele min soms wel 5

Voordelen:: uitstekend hotel en ruime kamers. vriendelijk personeel.

Nadelen:: Heb de locatie gekozen omv nabijheid kantoor. Is echter geen goede locatie voor bezoek van de stad. Er is ook weinig in de omgeving van het hotel (geen restaurants, bar,...)

Voordelen:: Fijn hotel op een goede centrale locatie tussen luchthaven en Mumbai South

Nadelen:: Zwembad overwegend binnen en ook geen tuin waar je even lekker kunt zitten

Voordelen:: Property was beautiful. Breakfast was wonderful. But, the staff was what made it extra special.

Voordelen:: Bed was comfortable.breakfast ok masala tea from machine not good also coffe could be better

Voordelen:: Ontbijt was fantastich, heel veel keus. Kamers mooi en schoon, werd ook 's avonds nog een keer nachtklaar gemaakt

Nadelen:: Voor wifi moest betaald worden. Je kunt beter een uber nemen dan de pick up service van het hotel.

Voordelen:: The ambience and comfortable rooms. Exceptional service and great food.

Voordelen:: Staff, ambience, breakfast, cleanliness

Voordelen:: Ontbijt was goed en ook de faciliteiten

Nadelen:: Communciatie met het hotel is bijzonder slecht. Reservering systeem klopt niet en Hotel doet geen moeite om het via Booking.com recht te trekken voor de klant.

Voordelen:: Location and ambiance

Nadelen:: Staff in coffee shop

Voordelen:: Lovely facilities and very comfortable room. Staff were pleasant and helpful

Nadelen:: Breakfast service VERY poor. Supposed to start at 7am yet staff were still seeing things up - and preventing customers from being served - at 7.05. Food frankly cold on servers. Appalling.

Voordelen:: The cleanliness and the kindess of the personnel.

Nadelen:: Nothing. The security was very tight, but the personnel was very friendly and helpful; at the end the safety was great and the controls were as least invasive as possible.

Voordelen:: The decor and ambience of the hotel is luxurious. The staff are extremely helpful and courteous. It was a great family holiday time for us. Guest executive Chelsea went out of the way to make our stay comfortable and a memorable one. Will definitely be returning here whenever in town.

Voordelen:: The staff and food were amazing, especially the staff at the lobby Restuarant, really impressed about the management and service as well as the food taste. Thanks for all

Voordelen:: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner

Nadelen:: Nothing

Nadelen:: The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.

Voordelen:: Excellent reception welcome

Nadelen:: Room boy not allowing guest to room and asking questions

Voordelen:: Amazing breakfast, amazing staff, great service, the most comfortable beds ever!

Nadelen:: That we had to wait in line to be seated for breakfast because the hotel was so full.

Voordelen:: Zeer goed restaurant, niet duur. Zeer behulpzaam personeel

Voordelen:: I loved my stay, it will definitely be the place I would stay when back in Mumbai. The staff were just so well organised. Totally on it, polite. I really could not fault anyone. Even the guy who refreshes the room Ransingh. Was so nice and always left a little touch of appreciation. Really well mannered. And for breakfast. My Goodness they were on it. The staff really were amazing. Amit was another amazing staff that looked after me. Out of 10 I give is whole hotel and organisation 100. Till we meet again.

Voordelen:: Excellent ontbijt. Vriendelijk en behulpzaam personeel. Schone kamer. Veel keus aan restaurants

Nadelen:: niets

Voordelen:: Staff was excellent, room was nice and comfortable. The food was excellent.

Nadelen:: The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.

Nadelen:: Arrogantie van het personeel

Voordelen:: ontbijt degelijk kwalitatief maar zeer arrogant en onvriendelijk personeel

Nadelen:: aan receptie: personeel beweerde dat ik de kamer gecancelled had. Dit klopte wat betreft de kamer die annuleerbaar was, maar ik had wel een kamer 'not refundable' geboekt. Ik kwam toe na middernacht en het duurde half uur voordat de receptionist erin geslaagd was te begrijpen dat ik wel degelijk twee kamers geboekt had die zelf niet gecancelled waren. bij ontbijt: onvriendelijk personeel die de gast op zeer arrogante wijze behandelt. Vlekken op tafelkleed. bij maaltijd: verkeerde drankjes bij bagagist: taxi werd opgeroepen, driver stond buiten te wachten, wij binnen en de driver diende mij op te bellen om reden dat de leden van het personeel - die mij verboden buiten te wachten op de taxi - de driver uit het oog verloren waren... kortom: heel duur hotel met veel omhaal, maar eigenlijk povere service.

Voordelen:: Location

Nadelen:: Room and facilities

Voordelen:: The property is really luxurious and the bed was comfy which is the most important thing.

Nadelen:: There was nothing not to like.

Voordelen:: Excellent property but need to go slow renovation. The neighbour hood hotels are all newer comparing to maratha Sheraton.

Nadelen:: Wij hadden 's nachts een uiterst wonderlijke ervaring. Om 3 uur ging de kamerdeur open en stond er iemand in de kamer. Hij verliet de kamer zonder iets mee te nemen omdat wij onmiddellijk wakker werden maar toch. Wij hebben dit bij vertrek gemeld.

Nadelen:: The room was smelly, the room was not how it was shown in the images,the booking.com booking mentioned free lounge access but they charged us for it and upon our insistance later made it complementary it was a bad experience overall usability

Voordelen:: Breakfast buffet

Voordelen:: good spread for breakfast

Nadelen:: common area sitting lounge

Voordelen:: the location and the luxury of the Hotel

Nadelen:: too much noise outside the room especially the crowd for weddings

Voordelen:: You have more burden of work and you have less staff

Nadelen:: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Voordelen:: Ontbijt was karig voor mensen uit het westen, voor Indiërs prima

Nadelen:: Prijzen waren hoog voor wat je voor een menu kreeg bijvoorbeeld

Voordelen:: Ambience of Hotel i most like...

Nadelen:: Hotel was very well decorated, front staff should know how directly bring more business if they have walking guest, need to increase politness which i feel little bit lacking with front office. Room is well decorated and beautiful. Bathroom was so very perfect. F&B service staff was really amazing but hotel most change the payment system of Food. I have order for In room dinning so directly they have asked me i need to pay right away which looks little bit unprofessional, everyone is responsible to increase extra sale which i haven't found professional by they were asking payment. Food was so very delicious. The view from Balcony was so very wonderful which is one of the best part of Hotel. It is just my view if Hotel can do something for this I went just out from Hotel for small shopping the Auto person had been come, i have taken that auto for market, while travelling he started asking me that do you need lady i will arrange for which i have found very pathetic. As a Hotelier I really wish Hotel can remove such people from Hotel area. My stay was wonderful, Thanks all for serving best hospitality ever. Wish to visit again

Voordelen:: Personeel was heel behulpzaam

Nadelen:: Wi-Fi op de kamer was niet zo sterk

Voordelen:: The lobby.

Nadelen:: Cleanliness is the biggest issue. We spend the night with great difficulty as It was very bad and all over the room and specially the bathrooms. Bad quality towels, bad quality interior design. I forget to take the picture. I have initiated the complaint next morning to the duty manager and she had accepted the mistake and swiftly she move us to another suite. Again the situation was same the room was not clean. Sadly I don’t have the photo Los to upload.