Hotels in Lake Buena Vista

Voordelen:: Alles. Personeel zeer beleefd, service geweldig

Nadelen:: N/A

Voordelen:: Kamer was ver van de lift. Kamer was warm. Bedden waren niet zo comfortabel.

Voordelen:: De dekbedden rook naar farts. Voor echte tho

Voordelen:: Location

Nadelen:: The color

Voordelen:: Everything but location was the key!!!

Voordelen:: Beautiful, plenty of things to do at the hotel. Staff was great and the location is fantastic. Super close to the Boardwalk and walking distance to the Disney Skyline and ferry.

Voordelen:: The hotel is beautiful The staff was Professional No issues what so ever! The private beach to the hotel was an absolute bonus

Voordelen:: Location

Nadelen:: Everything is so spread out. Hallways way too cold.

Voordelen:: Location

Nadelen:: The lobby is always VERY LOUD

Voordelen:: Wonderful staff and a pleasure to come back to after a long day at the park.

Voordelen:: Location is amazing! The pool, the nice clean rooms, the comfy beds are all great.

Nadelen:: The bathroom is on the small side, and the resort is enormous. I wish they gave you a better map. But I would definitely stay there again.

Voordelen:: The location and the amenities

Nadelen:: I did not like the $25 a day parking fee and $30 a day Hotel Fee

Voordelen:: It was not what we expected . we expect excellent services but was very poor .we are not going to coming back to this hotel.

Nadelen:: room very noisy , poor customer services .

Voordelen:: We enjoyed the pools!

Nadelen:: It would have been better if the swan paddle boats were more available. During our trip, they were frequently unavailable for use “due to weather”, though there were some boats already out in the water.

Voordelen:: Location. Pool area is very clean . Resort view rooms have great view of Epcot and Hollywood studios

Nadelen:: Rooms need renovation and updating

Voordelen:: My main issue is with BooKing.com advertising a balcony room with fireworks view for $430 a night when The hotel Website clearly states that they can not promise said view, Our view was a tree. such a scam!

Voordelen:: It was a great location and very close to the Disney boardwalk. The staff was very considerate and helpful as a first-time traveler to Orlando. The room was very comfortable and I greatly appreciated the free wifi, complementary bottles of water and a great selection of premium on-demand channels.

Nadelen:: Some of the restaurant venues on the premise were only open certain hours. It would be convenient if all the places were staffed during late hours.

Voordelen:: Location and lobby/restaurants beautiful

Nadelen:: Dated bathroom

Voordelen:: Great room, nice pools and outside jacuzi. A short walk to good restaurants nearby Epcot. The chesseburger at Cabana Bar and the milkshake inside the hotel are a must have.

Nadelen:: The carpet in the corridor outside de room was way too dirty. Watch out for the expensive breakfast on the restaurant and cofee inside de hotel.

Voordelen:: Proximity to the parks, all the perks of Disney without being super immersed in characters and Disney 24/7

Nadelen:: It is very much a conference hotel. We came with our one year old and I felt like we were walking on eggshells sometimes there.

Voordelen:: The food was really good from room service, the location was perfect for my family, and the s'mores for the kids was really fun.

Nadelen:: There is an issue with the concierge desk on the Swan side (of the Swan/ Dolphin complex). The call button from the room only gets a busy signal. Calling guest services reaches the Dolphin and they say they can not communicate with the Swan concierge.

Voordelen:: The Italian restaurant ❤️

Nadelen:: It was great.

Voordelen:: well taken care of

Nadelen:: the beds were uncomfortable, needed replacements

Voordelen:: Great location.

Nadelen:: Room wasn’t great. Bathroom door didn’t close all the way and there was a stain on the duvet, which the cleaning staff replaced immediately.

Voordelen:: Location to Epcot and Hollywood Studios

Nadelen:: No

Voordelen:: Good location and clean.

Nadelen:: When the neighboring room ran their shower it was extremely loud in my room.

Voordelen:: pre check in was smooth and easy. storing our medicine while we were in the park was an added plus. The character breakfast was a big hit with my 7 yr old granddaughter!

Nadelen:: not a thing

Voordelen:: Locatie was goed

Nadelen:: Mijn enige minpunt was de oncomfortabele matras bedden

Voordelen:: De kamers waren zeer schoon! Gratis parkeergelegenheid, geweldige cafetaria!

Nadelen:: Alles was geweldig!

Voordelen:: Service, comfort

Nadelen:: Eten

Voordelen:: Clean no frills room. Everything worked.

Nadelen:: Parking fee.

Voordelen:: Reasonable price for an on property Disney hotel.

Voordelen:: On Disney World property. Great location.

Nadelen:: Room felt dated. Beds wornout. Dirty grout in the shower. No microwave.

Voordelen:: Price compared to other on-property hotels at WDW.

Nadelen:: No microwave. New toilets required multiple flushes -waste of water

Voordelen:: Quiet.

Nadelen:: Internet is so slow they may as well not offer it.

Voordelen:: The Bus service! And two pools! The mouse keepers made cute balloon animals for the kids

Nadelen:: Crowded

Voordelen:: we had an end room - otherwise we would not had any quiet time with all the teenagers practicing cheer in the middle area.

Nadelen:: no coffee in room

Voordelen:: Location was great for what we needed, and transportation with magical express from the airport was a plus.

Nadelen:: It was extremely noisy. There were cheer groups practicing outside of our windows early in the morning. It was so loud that my husband could hear them through the phone was I was talking with him.

Voordelen:: It is on Disney property and good price. Staff is great and lots of parking.

Nadelen:: Wish it had a smart tv and beds are a bit hard.

Voordelen:: The location and proximity of rooms to food court and bus transportation.

Voordelen:: price and location

Nadelen:: no maid service, no coffeemaker in room and no one answered the phone no matter which number we tried.

Voordelen:: Food and bar

Nadelen:: No

Voordelen:: Zeer schoon, personeel zeer behulpzaam en vriendelijk. Vond de locatie en het zwembad.

Nadelen:: Badkamer nodig bijgewerkt en plafondventilator erg verouderd

Voordelen:: De locatie is geweldig. Kamers zijn mooi een groot. Personeel is erg aardig en behulpzaam.

Nadelen:: De douchekop was verschrikkelijk.

Voordelen:: Alles!

Nadelen:: Hotel in aanbouw, maar het is niet vervelend.

Voordelen:: Aan de overkant van Disney Springs. Makkelijk om te winkelen en eten. Zeer comfortabele kamers. Personeel was zeer behulpzaam.

Nadelen:: Niets.

Voordelen:: Gunstig gelegen aan de overkant van Disney Springs.

Nadelen:: Hotel renovatie was erg storend.

Voordelen:: Proximity to Disney parks

Nadelen:: The bathroom was disgusting. The toilet paper holder was coming out of the wall and about to fall off. The door handle inside bathroom door created a gouge in the wall. The fire sprinkler in the bathroom was covered in rust. The door jam into the bathroom by the bathtub on the floor was filthy. There was a mass of hair in the drain in the tub. The light plate in the bathroom was bulging off the wall. The brown shelves in the bathroom, the back of it, looked greasy.

Voordelen:: Location within walking distance to Disney Springs.

Nadelen:: Not much for food offered in moderate price range. Extra fees charged on TOP of room charge were a bit excessive.

Voordelen:: The location was great

Nadelen:: Me and my coworker had an issue with our credit card that was not going throu...so we had to pay cash,lucky us we had some with us...other than that ,the hotel is clean,confortable,Disney Springs area is beautiful

Voordelen:: Very good location. Small lazy river on resorts territory. 24/7 mini market. Can see SpaceX launches from hotels bridge. Valet is extremely helpful. Staff in the Blue Bar is super friendly. Tasty breakfast on 1st floor.

Nadelen:: Extremely dirty. Have a look at the picture attached. If this is how from desk looking like how do you think rooms are looking? Lots of broken stuff in the room as well. I booked a room and pointed out that my husband is in a wheelchair. Upon arrival got very last room in the long corridor. Had to go back to front desk (in another building) and complain. Turned out they had same room category just by the elevator. We change the room but it took us some time and effort. Purchased unlimited tickets to 2 parks with fast pass from concierge. Unfortunately after our first ride nobody in the part were able to scan our fast pass. Took us significant time to sort out this issue so after we didn’t have much time left for the second park. After conversation with the concierge she commented that it’s Sunday so there is nobody who would be able to compensate this inconvenience. No manager on duty or any supervisor in Hilton Hotel? That’s very disturbing.

Voordelen:: I was pleased with the appearance and cleanliness of the grounds and rooms. The pool with lazy river, and hot tub were really nice. Easy to park, and take shuttle to parks. Easy access to Disney Springs. Great place to stay!

Voordelen:: The pool was awesome. Wish I could have used it more. Hotel room was spacious and comfortable.

Nadelen:: The lobby restaurant was only soso. The onsite eateries weren't open as late as needed and offered weird options. Also, the hotel room doors were not sound proof and I woke up to kids in the hallways several days. Should consider adult only floors.

Voordelen:: Miss the spa being at this location

Nadelen:: No spa. Resort tax without resort amenity

Voordelen:: It was clean and quite.

Voordelen:: The location.

Nadelen:: When we arrived I was given a room with a king bed but needed the two queen beds instead. So, the staff called management and gave me a different room. When we went to the room it had two double beds instead. With a prego wife and two year old made it har

Voordelen:: Everything was easy to navigate.There was a 24 hour snack bar/store that had hot drinks,cold drinks,alcohol,fruit,sweets,snacks,sandwiches, breakfast. Free shuttles to Disney Springs shopping and Disney transport ctr. All staff was pleasant and helpful.

Nadelen:: No

Nadelen:: Once we walked in, it immediately smelled like toilet water mixed in with gym socks. It was awful & encompassed everything! The bathroom just disgusting. Called the front , they spent zero time in telling us well there is no other rooms available.

Voordelen:: Location and view

Nadelen:: We did not have hot water for showers

Voordelen:: Op Disney site

Nadelen:: Erg vervallen hotel

Nadelen:: Hun check-in systeem is zeer inefficiënt

Voordelen:: Locatie was geweldig. Zwembaden waren geweldig voor jonge kinderen. Food Court had veel opties.

Nadelen:: Geen handdoeken voor zwembaden. Muren tussen de kamers maar dun.

Voordelen:: Great room. Excellent transportation to Disney World parks, including Skyliner. Full cafeteria and gift store open until midnight.

Nadelen:: nope

Voordelen:: I picked this hotel for the location. Specifically, to get to H.S. and EPCOT on the new Skyrail. It was a great and fast way to get around. Loved the style. Beds were comfortable with lots of plugs for devices. Staff was first rate.

Nadelen:: Transportation: Half the time we were there, the Skyrail was down. We ended up having to take the bus to HS which was about 20 minutes late. So double whammy. The room had a couple of minor issues (like shower door staying closed)/

Voordelen:: It was part of Disney Resort so got some benefits from that, such as free transportation to the parks. The room had good storage and shelves. Everything was clean and staff was all super nice. Bed was comfortable, good linen and multiple pillow options.

Nadelen:: Rooms seemed somewhat basic. TP was very flimsy and towels were nothing to write home about. Felt like a glorified Motel 6.

Voordelen:: Always say on Disney property. Location and the Skyliner

Nadelen:: No

Voordelen:: Great location to use the Disney Skyliner

Nadelen:: Loud hotel...you will hear everything happening next door Very small room... no king size bed available

Voordelen:: The hotel room was extremely clean. I have OCD so I was in heaven. My daughter enjoyed the pool and the pool activities with the staff.

Voordelen:: Everything you expect from Disney, you got it at Pop Century.

Nadelen:: Food quality could of been better. # 3 question should have additional choice of type of trip was this ... friends.

Voordelen:: I liked the room, pool and other details best.

Nadelen:: Being so far away from stores, it could have had some more variety in its own store. It could have been helpful if the buses coming back from the parks had more stops a little closer to the rooms that are way too far from the bus stop.

Voordelen:: The shuttle service and the compensation for the problems and confusion that we encountered upon arrival.

Nadelen:: Some of the staff were not as friendly as the staff had been when stayed previous year.

Voordelen:: the cafeteria was really nice to have at the resort. The bed inside the room was very comfortable and it was a nice fit to have a table and a bed stowed away. Like the surrounding area where there wasn't any mosquitoes or insects while we were walking around. The staff are very friendly and made the experience even better. We like the convenience of having the shuttles and drop offs and Pickups. The Magic Band really made it an easy process to get in and out of our room as well as paying for items.

Nadelen:: It rained during our visit and the floor was quite slippery there was many times where we almost fell especially with the little ones holding them. the gift shop should have a bit more variety of items. Or it would have been nice to purchase from the room and have it delivered. Just like many canvases when it rains umbrellas are available inside and out as entering the building and leaving.

Voordelen:: Pop Century Resort was great! The room was small but cleverly done so that everything was optimally placed for comfort and convenience. Lots of plugs and ports and all the conveniences of a good hotel. It was newly refurbished so it was extra nice.

Nadelen:: The only problem we experienced was that the signage wasn't very good in trying to make our way to the hotel. We passed the road to the hotel a few times because it wasn't very well marked.

Voordelen:: The location

Nadelen:: I didn't like standing in line 1hr to check in. Very slow service. Pool was alright but nothing special. Food court shut done mostly by 11pm. Not a lot of choice if you want to eat late.

Voordelen:: MY GRANDKIDS AND I ENJOYED THE ARCADE AT THE ARRIVAL DESK AREA. I WAS VERY SURPRISED AT THE COST...VERY REASONABLE. THE STATUES THROUGHOUT THE GROUNDS WERE AMAZING.

Nadelen:: WOULD HAVE LIKED TO HAVE A MICROWAVE IN THE ROOM.

Voordelen:: Location, staff

Nadelen:: Nothing

Voordelen:: Modern rooms with big comfortable beds and clean, updated bathrooms.

Nadelen:: Food court seating areas were often messy and dirty.

Voordelen:: Very nice pool area if you are with children. On site laundry facilities.

Nadelen:: Resort is so spread out. Only one location for coffee and our building was very far from the central location. In room WiFi didn't work at all. I would stay here again but closer to the main building.

Voordelen:: Theming was amazing!

Nadelen:: We were notified of construction 11-3p which was not a problem. We planned around it. Construction started at 8am ended at 5pm. We were told it was unplanned and wouldn’t happen again so we didn’t switch rooms. Construction started at 8am ag

Voordelen:: The location and the overall friendliness of the staff.

Nadelen:: The check in was bad and took longer than they told me it would.

Voordelen:: The hotel has the new Skyliner system that made traveling between your resort and Epcot, or Hollywood Studios a breeze.

Nadelen:: The prices for the quality of food you got was very high at the resort. The ice cream at the pool bar was disgusting. The beds are very short. Anyone 6” or taller will have their feet hanging off the bed. Toilet paper is more like sand paper.

Voordelen:: Theming is amazing! Disney always gets it right. Proximity to the new skyliner was great.

Nadelen:: The rooms are small. We knew this ahead of time. They also have not been updated like some of Disney’s other value resorts. Check in was slow, but overall it was a great experience.

Voordelen:: This hotel is super cute and perfect for a Disney getaway!

Voordelen:: Location, value. The Pool is nice and lot of food options in the cafeteria-style eatery. Very family friendly.

Nadelen:: A little outdated furniture that needed to be replaced only because it was obviously worn. The beds are small so you'll be tight if it's more than one person to a bed.

Voordelen:: The theming is great and depending on your room location the transportation options are great

Nadelen:: If you get put in the little mermaid section the rooms are dated and need to be updated also it’s a long walk to the main hall

Voordelen:: It was a perfect hotel! cleanliness and location were great. We received an upgrade on our room which was AMAZING!!

Nadelen:: De parkeergelegenheid en resorttoeslagen.

Voordelen:: Mooie schone plek met goede service

Nadelen:: Beetje gezinsgericht aangezien Disney

Voordelen:: De locatie was geweldig. Zeer vriendelijk personeel. Schone kamers.

Nadelen:: De airconditioning unit was kapot. Augustus in Florida zonder airconditioning in de hel.

Voordelen:: Schoon en netjes

Nadelen:: N/A

Voordelen:: The beds were comfy.

Nadelen:: Room on the 17th floor, halls had unrepaired water damage that was painted over. The sink was not draining properly, nor was the shower. We had to brush our teeth over the tub. Humidity is not controlled in hotel and carpet felt damp.

Voordelen:: Pool

Nadelen:: Bar was closed a lot poolside

Voordelen:: Nice room, clean, spacious, well equipped. Great food options.

Nadelen:: Our room location was extremely loud. We experienced constant noise - doors slamming throughout the night. Not sure if it was from other guests, or the utility door at the end of the hallway. It woke us multiple times, we do not typically wake easily.

Voordelen:: Location to Disney was convenient.

Nadelen:: First, the spa is closed as of Feb. 2020. We didn't realize it when we booked the hotel. Second, we had two different rooms; both had terrible views. One view was the restaurant roof and the second view was the side of a building.

Voordelen:: The location is fantastic, close to disney springs and even local restaurants.

Nadelen:: Hidden fees like parking and resort fees. The price of the two fees were as much as the room!

Nadelen:: I was disappointed by all the additional fees once I reached the hotel I was aware of $30 fee for hotel But then additional $24 fee for parking as well

Voordelen:: They room and the location where outstanding. We had a room overlooking Disney Springs. The pool and pool bar was a lot of fun too. The menus where a bit pricy, but I suppose that's what you'd expect from a Disney resort.

Nadelen:: Some things were a bit expensive. The property's restaurants were also closed because of COVID 19. But aside from that, I would certainly recommend it. There were also a lot of restaurants nearby that did takaway.

Voordelen:: Called to tell hotel I would be checking in late. Front staff was very nice. Rooms were updated accordingly for price. Hotel lobby was very clean. Pool seemed nice even though I didn't get to use. Uber/Lyft prices were around $10 for 14 miles which was reasonable.

Nadelen:: No explanation on Bus transportation lines and how they operate. Small signs located at bell hop/valet area but don't tell the whole story. Got on wrong bus a couple of time. This should be mentioned upon check in as bus drivers refused to answer questions (I think due to language barrier). Aveda spa was closed and the Disney store was taken out of the hotel. This made it seem like the hotel was closing? Preliminary total cost email sent was confusing and did not reflect all charges clearly. Had to call and speak with finance department of hotel which was not a good experience. This information should be transparent to the customer, however, because I booked through a third party (veteran vacation) I was told there was nothing the hotel could do. Ultimately, after figuring up the costs between the two party bills, it would of been just as much to stay on Disney Property and/or I would of gone a different route for accommodations.

Voordelen:: Location and ease of shuttling to the park! Allowed to check in and leave bags when we went to the park even though our room wasn’t ready yet.

Nadelen:: Room smelled horribly of mildew, carpets smelled wet.

Voordelen:: Staff

Nadelen:: Bugs in my bed

Voordelen:: It was very relaxing! We had a pool room and could just walk out and enjoy the pool.

Nadelen:: It could over better food options but we still enjoyed our stay and will definitely be returning

Voordelen:: Location was near a lot of things. Food , shopping and attractions

Nadelen:: The furniture was very clean . Old dirt was visual. Good thing a travel with Clorox wipes

Voordelen:: I loved looking out the window and seeing animals! The atmosphere of the resort is serene and calming. I always love my visits here.

Nadelen:: Rooms can sometimes be thin. Noisy neighbors with small children.

Voordelen:: I like the location. It had a beautiful lobby and we enjoyed seeing the animals.

Nadelen:: No

Voordelen:: Animal Kingdom lodge was everything and more than I could have expected. The hotel and grounds were spotless and immaculate. Every morning we woke to at least four giraffes and ostriches roaming the savanna. There were many options for meals.

Voordelen:: Beautiful hotel from the balcony you saw giraffes and other animals

Voordelen:: Beautiful theming and landscaping and the pool is beautiful

Nadelen:: Overall we love this hotel. We were in a room that had not been remodeled and while clean and adequate it needs updating and that was a slight negative

Voordelen:: Proximity to parks

Nadelen:: Room had bunk beds for 2 adukts

Voordelen:: The view of the Savannah was amazing. We got to see a lot of different animals.

Nadelen:: Not really.

Voordelen:: The lobby area and pool areas were amazing.

Nadelen:: No complaints.

Voordelen:: The animals! A lot of fun!

Voordelen:: The lobby and decor in the room is thought provoking!!

Nadelen:: Kept banging my knee on the hard bed frame.

Voordelen:: Everything! It was amazing we didn't go to the parks we enjoyed all of the fun things they had planned there.

Voordelen:: The relaxing atmosphere, it was almost like being away from Disney at Disney

Nadelen:: No

Voordelen:: Proximity to the parks

Voordelen:: Attention to detail. Better, quality components (sink, lighting, pocket doir. Shower head(s!) vs. Caribbean Beach Resort in same vacation stay.

Nadelen:: Transportation to anywhere outside only buses or $$Minnie Van. We had the Skyliner available to us at Caribbean.

Voordelen:: The hotel accommodations were great. My grandchildren loved the pool and the breakfast selections at the hotel was really good. We loved everything about the hotel.

Nadelen:: No.

Voordelen:: The room was immaculate.

Nadelen:: It was an extremely long walk to my room and my key didn't work at 12:30am and I had to walk back and forth to the front desk because they wouldn't open it or connect me to the front desk, I was on hold and didn't get to sleep until 1:45am.

Voordelen:: We stay at this resort for a first time WOW!!!! we stay at the ranchos and we love it . We walk to the lobby hotel and right away we meet with hotel employee she was at the front desk and she was very friendly. she is amazing. Disney staff excellent .

Voordelen:: close to the bus transportation

Voordelen:: The lobby was very pretty. Staff was friendly and accommodating.

Nadelen:: The property is so large and spread out. Relying on bus transportation is not convenient for our family so we will not be staying here again for that reason alone. It was a great atmosphere!!!

Voordelen:: Cleanliness, hotel maids were so helpful.

Nadelen:: Restaurants meals were overpriced and inferior quality.

Voordelen:: Variety of activities

Nadelen:: The geckos all over, and the lack of local TV stations and lack of non Disney cable stations

Voordelen:: Beautiful scenery

Nadelen:: Room was not ready at check in

Nadelen:: The room was very dusty and they placed us in the very back of the hotel near the woods, Did not feel safe (two women alone). Also seen there were many available rooms closer to the front. No microwave,

Voordelen:: This hotel was more beautiful than the 3.5 stars let on.

Nadelen:: Nothing

Voordelen:: De kamer was mooi, de bedden waren comfortabel. De faciliteit was goed onderhouden en schoon. Personeel was allemaal erg beleefd! Ik zou hier weer blijven.

Nadelen:: Niets alles was geweldig!

Voordelen:: Geweldige locatie, schone, ruime kamers en vriendelijk personeel.

Nadelen:: De kamers waren vies en personeel had arrogante houding over onze klacht. Nooit zal ik hier nog een keer verblijven. Ze dreigden zelfs om ons eruit te zetten. Wat voor service is dat?

Voordelen:: I booked it because it had a DisneyWorld shuttle -- worked fine and dandy. The bar/grill was friendly and had good food.

Nadelen:: Room looked clean and OK--pulled back bedcovers to find a pile of cut toenails on the sheet. EW. Very disgusting. Desk clerk (night manager) offered free breakfasts to make up for 'inconvenience', but we can't un-see the experience.

Voordelen:: The location is very very good, close to many chain restaurants and attractions, as well as food marts. It was also the only hotel around that had security in the entrance who always asked to see our room keys when coming in.

Nadelen:: One night, the fire alarm kept going off every three hours (starting at 3 AM) and no hotel staff was ever around to tell us what was going on. We had to go after staff for explanations and I still don't know what happened.

Voordelen:: Great location, awesome price!

Voordelen:: Location

Nadelen:: No fitness center or free breakfast

Voordelen:: Location

Voordelen:: Good place ,very near Disney. Room is perfect.we had EVERYTHING we asked for, swimming pool, free parking and free breakfast

Nadelen:: Buy ticket for Disney from your hotel it was not possible.For the breakfast,the woman was mad because we entered in the restaurant before 6h30 after she give us a plate in stirofoam and said take your breakfast with you. Finally she accepted us To stay.

Voordelen:: Close proximity to the parks, restaurants

Nadelen:: The shuttle service they use does not allow strollers which is a huge disappointment considering many people using this to travel to Disney have small children with strollers

Voordelen:: The location was the best part. Close to Disney Springs and the parks. They had a game room, store and restaurant. I didn't use any of these but I saw many people in these areas. It would be helpful for anyone who needed these amenities.

Nadelen:: No. You get what you pay for. Not the most updated or fancy hotel, but sufficient for a place to stay for the price.

Voordelen:: decent size room, great location to Disney and Universal and Old Town. Free shuttle service. Great house keeping, two big heated pools splash pad for the kids and small playground. NO RESORT FEE was HUGE!

Nadelen:: Laundry was over priced, and not located in a convenient place, arcade was nice idea but too expensive $1 per game, the free breakfast was weak, only toast and cereal, i think they can afford to give out some bagels& muffins! NOT enough Handicapped Space!

Voordelen:: The location was ideal for our trip. The vicinity to Walt Disney World Theme Parks and Disney Springs is excellent. On a busy holiday weekend we were able to get to Disney's Hollywood Studios parking lot in about 10 minutes.

Nadelen:: It was a very busy weekend, and there where several large groups. The outside trash cans were pretty much full and/or overflowing the entire weekend. A/C units are individual and if someone is smoking within 20 feet, you can smell it in the room.

Voordelen:: Location

Nadelen:: There was a leak in the sink. Told staff during check out and she didn’t seem interested in knowing about it or my well being. Hotel is smaller than I thought.

Voordelen:: Good location.

Nadelen:: Parking lot oddly configured; property needs more signage to identify what area of a wing a range of rooms is on.

Nadelen:: Oud hotel, muffe geur, versleten meubilair enz..

Voordelen:: The hotel was nice & due to cancellations from covid19 we were upgraded to a remodeled room. The buses to & from Disney World we great. Each guest receives a voucher for a free starbucks coffee & bottle of water, per day. The Starbucks was self serve black coffee, nothing impressive.

Nadelen:: We ended up paying more than we expected. You had the hotel fee, the resort fee, & the $75 credit card hold (we expected the hold) -which is reimbursed after they take out the cost of parking. Self Parking was $26/day which is ridiculous & not mentioned. We also specifically searched for a hotel that offered free breakfast, we wanted to be able to grab something quickly on our way out the door. Well that's what we thought we found when in fact they deliver breakfast to your room, for $20 to $40 per person, per day. The cheapest one we just a continental breakfast. So ultimately we ended up paying more than expected & still had to find breakfast.

Voordelen:: Great Location and grreat staff. Although you were understaffed probably because of the virus scare. Workers had to really hustle and they did.

Nadelen:: It doesnt look like Hilton has put very much effort in keeping this hotel updated and that reflects poorly on the cooperation because this is a premier location that you charge very high rates for. The landscaping was excellent and so was the cleanliness and service, but the facility seemed really dated.

Voordelen:: Location was good and the initial price paid was very competitive.

Nadelen:: resort fee. $35 + tax is daylight robbery plus the additional $22 per day for parking. We never have to pay for resort fee's in the UK and we get the same level of ammenities, this is pure greed. $35 for a coffee, water and movie rental, outrageous

Voordelen:: Location relative to shopping and eateries

Nadelen:: Charged additional 62 dollars for resort fees and parking

Voordelen:: Housekeeping staff very nice. Great location to Disney Springs, easy, short walk.

Nadelen:: Would have been nice if hotel offered complimentary breakfast. However, there was a snack shop to purchase a light breakfast.

Voordelen:: Location

Nadelen:: Rooms need total redo ... dark ... outdated ...

Voordelen:: location

Nadelen:: no complimentary breakfast

Voordelen:: Walking distance to Disney Springs with all the perks of staying on property. The room needed an update. Old dingy carpet and dirty bathroom grout/tile, water damaged walls, scuffs on the walls and furniture. The lobby, pools, common facilities are nice.

Voordelen:: Location, but there is quite a few in the same location for lube same if not cheaper price, including another more modern Hilton.

Nadelen:: Our room was tired in need of renovation. The chair was squeezed into the room for the sake of having a chair. It looked like it was recovered from someone's skip. Many more things, not enough room to put down. I have photos.

Voordelen:: Location is great easy access to Disney springs

Nadelen:: We stayed one night to use our Disney pass. The Bed was hard as a rock, no joke this was the most uncomfortable bed I have ever slept on. The pillows were flat as pancakes when you payed on it and the bed had no comforter. Had to get the spare blanket from closet as just a sheet and super thin blanket on bed. Do not buy prepared pastry or cake from store on property. I bought a slice of carrot cake . Cost me $5 for slice it was hard like it had sat out for days. Couldn’t believe they would sell that to guests. Need coupon to get complimentary waters and coffee. For the resort fee of $35 water should be supplied in rooms. Breakfast was $25 for buffet . Could afford to have a better option at a reasonable price nothing on menu was affordable for a family. Self parking was another $25 Rooms and hallways were dated. I would not stay here again as the price did not reflect the accommodations. The lobby and grounds are pretty and the staff at desk were pleasant.

Voordelen:: Very spacious conference facilities. Meeting rooms were comfortable and provided ample space for presentations and vendors. The staff serving the conference were excellent. The hotel staff was accommodating and knowable. Room service was great, and staff responses to requests were rapid. The suite was spacious. Starbucks and its affiliated shop were open 24 hours.

Nadelen:: The facilities overall were a bit dated. The lobby was up to date, but the remainder of the facility, including the grounds, could use some updating - it didn't really seem up to the level of standard of most Hilton facilities. I was disappointed that there was no spa on site. No indoor pool - it was early spring and the weather outside was too cool to swim. The outdoor hot tub was very small, good for ~4 people. There were a small group of ants in my room, in the junction between the bathroom and closet area. The bed skirt was stained. The mattress was hard and not of the typical Hilton comfort standard.

Voordelen:: Convenient location

Nadelen:: For the price of the hotel it would be nice to have breakfast included in the price

Voordelen:: Kindvriendelijk

Nadelen:: Kregen voedselvergiftiging van pizza laatste nacht daar

Voordelen:: Handig, schoon, zeer geschikt voor verblijf. Grote waarde.

Nadelen:: Badkamer was klein. Kamer was donker.

Voordelen:: Gelegen in disney

Nadelen:: Zag eruit als een motel

Voordelen:: Location! Staff and theming was great! Transportation was awesome! And decent rooms they felt a little older but I didn’t mind that!

Nadelen:: There was an extremely noisy generator or machine near by! Also the golf carts are extremely noisy too! They need to invest in battery powered carts! I also got charged for parking but didn’t drive however, that was corrected when I called the resort!

Voordelen:: Free Disney Express Transportation from and to MCO airport Free Disney buses to all Disneyworld Parks.

Nadelen:: Healthier and more affordable food options in the cafeteria.

Voordelen:: Size of family room.

Nadelen:: Food at cafe

Voordelen:: The beautifully remodellwd rooms are so very comfortable and welcoming.

Voordelen:: Price

Nadelen:: Huge and lot of people

Voordelen:: Everything

Nadelen:: Not at all

Voordelen:: Disney transportation

Nadelen:: Loud hotel construction. Staff knocking on door in the morning the change the lock. When they were told my husband was sick and sleeping all she said was okay we will be back in 20 minutes.

Voordelen:: Free transportation

Voordelen:: Check in/out staff was terrific

Nadelen:: Parking lot was too long a walk from the hotel.

Voordelen:: The staff was very friendly and helpful. My daughter left behind her wallet in a dresser drawer, full of cash, but the honest stuff retrieved and returned it. I also liked staying at a Disney property so we had use of the transportation system.

Nadelen:: The rooms and hotel are ancient. We felt like we were transported back to the 70s! The grounds and room were clean, but everything was so old and outdated! Get rid of the cheesy wallpaper and car, paint the rooms... that would be a start!

Voordelen:: Location and complimentary transportation to attractions

Voordelen:: Low price for a Disney resort

Nadelen:: The room felt run down and no bathroom door. This resort needs refurbishment. Our account was closed out very early so we could not put 8am breakfast on our room.

Voordelen:: Goedkope prijzen en voldoende gelegen

Nadelen:: Kamer was nooit schoon. Had moeten volgen meerdere malen Maaltijden op bands verdwenen meerdere dagen

Voordelen:: Ik hield van alles.

Nadelen:: N/A

Voordelen:: Service

Nadelen:: De badkamer

Voordelen:: Convenience to disney parks and availability of Disney buses from this hotel.

Nadelen:: Grounds and exterior did not look well kept. Cigarette butts littering area near stairs, trash on walkway, sink drain would back up when running the water. Also, very noisy outside all night.

Voordelen:: The rooms have been updated and they are great!

Nadelen:: The garbage cans were too small.

Voordelen:: Love that it is disney. Location and transportation options are wonderful!

Voordelen:: The newly renovated rooms !

Voordelen:: In disney world

Nadelen:: Bottled water very expensive

Voordelen:: Great location and easy access to the theme parks.

Voordelen:: Transportation to Disney Parks was easy and convenient.

Nadelen:: I did not like the cost of some food items.

Voordelen:: Food was very good!

Voordelen:: Nice job on the refurb! Room was extremely clean upon arrival. Did online check-in, which was appreciated since we could go straight to our room once we received the text it was ready.

Nadelen:: Rooms are smallish, but we went in there knowing this.

Voordelen:: Loved the Disney theme outside the room, action and music by the pools, overall decor of the resort.

Nadelen:: We did not love all the love bugs, and other insects in the room and outside. We stayed in the love bug building (ironically) but the other buildings did not seem to have bugs outside like ours. Asked to move but the staff said no.

Voordelen:: It was a on-site Disney property hotel.

Nadelen:: The staff--food service and housekeeping were not friendly or knowledgeable.

Voordelen:: The room was in close walking distance to the lobby

Nadelen:: It was noisy at all hours to include at 7am babies screaming and crying to 11pm babies screaming and crying. The transportation, the main benefit of the hotel, was terrible. We waited almost an hour to ride home from Disney Springs

Voordelen:: Disney transport

Nadelen:: Geen magnetron

Voordelen:: Hotel was geweldig.

Nadelen:: Parkeertarieven waren gek.

Nadelen:: Zeer leuke plek om te verblijven. Dicht bij de attracties. Hou van het uitzicht en het personeel in ongelooflijk. Grote waarde. Bedankt.

Voordelen:: Schone lobby en de locatie is geweldig! Geweldig uitzicht. Grote kamer

Nadelen:: Schimmel in de badkamer Geen warm water Wanneer geklaagd geen zorg.

Voordelen:: Hotel was schoon De locatie was geweldig

Voordelen:: Locatie was onovertroffen. Personeel is goed opgeleid. Was al met al schoon.

Nadelen:: Kan bijwerken van de toiletten. Bad was clough. Ontbijt toevoegen met de huurprijs.

Voordelen:: De locatie was geweldig! Direct bij het blok van Downtown Disney. De kamer was comfortabel en redelijk schoon. Het was geweldig voor de prijs die we betaalden. Geweldige Disney store in de lobby! Drankjes aan de bar in het hotel waren zeer goedkoop. Kortom een goede ervaring.

Nadelen:: Het zwembad moet worden schoongemaakt! De kamers waren geweldig, maar het balkon was een beetje vies.

Voordelen:: Alles

Nadelen:: Dat was ik niet in staat om langer

Voordelen:: Niets

Nadelen:: Het was zo oud en vies

Voordelen:: Groot, comfortabel hotel dichtbij Downtown Disney. East vervoer naar parken.

Nadelen:: Geweldig personeel, mooie accommodatie.

Voordelen:: Room furniture was old and damaged and also the bath room door was of the hinges and was unable to close

Voordelen:: Close to the parks.lots of parking, walking distance to Disney Springs also.

Nadelen:: Lights in the room are very dim, yellow. Not sure if it's on purpose.room is very old,dated. Beds are not that comfortable. Rooms have a musty smell.

Voordelen:: Location

Nadelen:: Construction. No parking

Voordelen:: The location was convenient.

Nadelen:: The room was not as clean as we expected- a ton of hidden fees, the light covering fell from the ceiling in the bathroom and hit me on the head- and endless construction. 1/10.

Voordelen:: Price for Christmas

Nadelen:: They had construction outside of our window that woke me up each morning and was never told about it. No bathroom vent. No real chair to sit in.

Voordelen:: Location, bus shuttle to Disney world

Nadelen:: None

Voordelen:: Proximity to Disney and shuttle service.

Nadelen:: No complementary coffee/tea in the lobby.

Voordelen:: Location and staff

Nadelen:: Construction going on

Voordelen:: Bus to the parla

Voordelen:: Location

Nadelen:: Hard beds

Voordelen:: Price

Nadelen:: There were no outlets near the head of the bed. The bed was not comfortable. The air conditioning was quite warm and extremely loud when it kicked on, keeping me up through the night.

Voordelen:: The staff is extremely friendly and helpful. The hotel is a good location and close to Disney springs and all the parks.

Nadelen:: The room we stayed in the ceiling by the bathroom was leaking water on to the vanity and left a puddle on the floor and soaked my makeup bag. The pool was also closed and no hot tub.

Voordelen:: Water resorts

Nadelen:: Alle goede

Nadelen:: De bad kamer

Nadelen:: Late check in—4 pm not a minute earlier. Waited over 2 hours to get in Construction at pool area all over. Place overpriced for what we got

Voordelen:: The hotel was very clean. It is a 2 in 1 hotel. We have stayed in the other section previously.

Nadelen:: The beds were extremely small.The rooms wwere also accessed from the outside.I heard neighbors at 12 am and then again at 7 am. I requested help with bags..no one picked up the line. It was a mile hike to the front of the hotel and elevator took forever.

Voordelen:: none

Nadelen:: The room on the outside of the hotel were horrible. When I booked I did not know I would be on the outside of the hotel. When I booked they did not tell me the pool was under renovations. We had to walk over to the Hilton to the pool.

Voordelen:: So close to Disney Springs and Parks

Nadelen:: The bathroom faucets leaked very badly. And the smell was very musty. That being said, the location was perfect and the rooms were very clean.

Voordelen:: Considering the circumstances, the staff went out of their way to keep us up to date on information. The property was great.

Nadelen:: There’s a desk, that is set up to invite people to take a 90 minute “tour/talk” about one of the new Disney Resorts. The people working that desk are quite persistent and won’t let you just say “NO”. I could have done without them. Lol

Voordelen:: The location is excellent ! Nice renovated rooms . Pools under construction why is there a resort fee ? What amenities is it for ?

Nadelen:: The front desk staff is rude. Valet and bag men are all wonderful but the front desk staff is not . In addition the maid knocked on our door at 8 am on checkout date ....

Nadelen:: Everything seemed to be a bait and switch including the shuttle service, cheap motel-like walk up rooms versus secure tower rooms, and somebody trying to waste my very limited time by directing me towards what seemed to be a timeshare presentation.

Voordelen:: Great location, five minute walk to Disney Springs

Nadelen:: Bathrooms are a little small

Voordelen:: Location! Location! Location!

Nadelen:: Great location to walk over to Disney Springs & the Disney bus picks up often from the front door!

Voordelen:: Great location and value for money.

Nadelen:: The poolside bar is undegoing major renovation and is closed, which we weren’t aware of when booking. The children’s pool developed a fault during our stay in the first week of March, leaving only the unheated adults’ pool in use.

Voordelen:: Only stayed one night but location was great, just what we wanted. Beds very comfortable and room great. Thank you.

Nadelen:: Tea bags but no kettle.

Nadelen:: The layout of the hotel was not clear. There were only 2 mirrors, both in the bathroom, so 2 people could not get ready at the same time. The closet is in the bathroom, again inconvenient. Housekeeping tried to kick us out at 8:00am when checkout was 11am

Nadelen:: Receptiepersoneel moeilijk te begrijpen. Probleem met inchecken. Ze konden mijn creditcard niet aan mijn kamer koppelen.

Voordelen:: Bus service was prompt 100%; Room was ok but nothing fabulous; Food staff was spectacular but could not make up for the 2/3 choices of quick service options

Nadelen:: Construction! Was advised ahead of time but not to the extent of the contruction. Gift shop was a converted food truck; Food was limited. Think not as much variety as eating at a 7-11. Distance to food required getting on a bus and taking a 15 minute ride or a 40 min walk looking at construction or fabric sheeting hiding the construction; I've stayed on property 50+ times and have never been so disappointed. Room was not discounted and it should have cost less than a value

Nadelen:: The food court facilities and transportation to the theme parks were inadequate for a resort so large.

Voordelen:: Nothing

Nadelen:: Nothing

Voordelen:: Salvatore, our driver to Epcot was very pleasant. Housekeeping was pleasant. The groundskeeper was pleasant. The resort was clean. The construction was a good distance away and was not bothersome at all.

Nadelen:: The mattresses needed flipping or to be replaced. They both had a big dip in them on one side and no matter how far away you got from it you would still roll down into it. The bus ride was a long way away from the theme parks. I also think they could have done a much better job with food/drinks while the construction was going on. It was pretty poor. The lady checking us in to our room was nice but needed info. repeated to her over and over again. I feel like we stayed at a budget Disney Resort while paying a moderate Disney Resort price.

Voordelen:: I stayed here as a kid more than 20 years ago and it's still just what I remember. Everything is spotless, the staff is compareable to any four seasons, and for Disney the price is great.

Nadelen:: The only draw back was the lack of late night dinner options at the resort. They are rebuilding the little downtown area so there is only a buffet available for breakfast lunch and dinner. They wrap that up at nine. We ended up eating all of our meals at the park or from a food truck at the resort. It's just growing pains and will make this place even better in the future.

Nadelen:: On April 18, 2018, I flew to Orlando with my teenage daughter to spend two days at Disney World. We checked into the Disney Caribbean resort, then went to the theme parks. We stayed at Magic Kingdom until midnight, because of extended magic hours. By the time we got back to our room on the bus and went to bed, it was 1 AM. I was abruptly awaken at 8AM by construction pounding outside of my room. I let front desk know and asked for a construction discount. I was told that since I did not book my room over a year ago in March 2017, I would not get a construction discount (that’s a weird answer). I was also told 8 AM is construction time. I explained that we were at magic hours until midnight and that it would be smart to rethink construction time on nights when there’s magic hours. The response from the front desk was overall disappointing, condescending, and brought no resolution to my complaint. That night, after staying at Magic Kingdom until it closed at 10p and then going to Disney Springs, we once again were asleep well after midnight. I was again abruptly awoken at 5:30am by people loudly yelling into a microphone at the Disney Marathon at Epcot - At Epcot! - I wasn’t at Epcot! It was so loud it was as if I was there! I took video. I called the front desk (twice), Disney security, and the Orange County Sheriffs department. Nobody would do anything to remedy the noise. They all said, “yeah, that’s the race.” We had to wait over an hour until it was over. After eventually falling back asleep, I was abruptly awoken again by construction workers at 9am outside my window laughing and talking so loudly. I have more video. Then, about 30 seconds later, House keeping knocked on my door asking if I’d checked out yet because they wanted to clean my room. Check out is at 11am, not 9am. We were trying to sleep!! I love Disney and the theme parks. My family and I have been going for years. However, this was by far one of the most careless and unrestful resort experiences I’ve had. The peripheral activity, excessive volume, and mostly, the unsympathetic attitude of the Disney staff was extremely un-magical.

Voordelen:: The room was comfortable and clean.

Nadelen:: A lot of rooms packed into each building. The food court was always hectic and busy but did seem to have everything we needed for a few days.

Voordelen:: Caribbean Beach resort is just beautiful. Rooms are spacious and clean. Staff friendly and helpful.

Nadelen:: Undergoing renovation so the dining options are limited, but what is there is very good.

Voordelen:: The room was just as described. We were very pleased

Nadelen:: Disney should have an 800 phone number directly to the hotel.

Voordelen:: Landscape was nice and the location was quiet. I can rest quietly here after a long day in Disney.

Nadelen:: The blinds has a gap in between and since we were placed near the stairs everyone from second floor will most likely passed our room. I hope they provide a bigger curtain that does not has a gap in between .

Voordelen:: My room didn’t look anything like the room I booked in the picture