Hotels in Karlsbad

Voordelen:: Beautiful location

Nadelen:: Kitchen personnel was shouting loudly at 11pm

Voordelen:: Close to historic center, walking distance. The hotel is located in a park in front of a lake. Has a restaurant with good meals and affordable.

Nadelen:: The room could have air conditioning.

Voordelen:: Mooie ruime kamer en badkamer, rustig gelegen op wandelafstand van het centrum

Voordelen:: Zéér goed bed, goede badkamer, personeel zeer behulpzaam, goed ontbijt. Ook zeer lekker gegeten.

Nadelen:: Het was uitzonderlijk warm, en dan zou airco op de kamer wel leuk zijn.

Voordelen:: Everything-room, price, free parking, location, staff- about the hotel was beyond our expectations. We also enjoyed dinner at the restaurant.

Nadelen:: Nothing.

Voordelen:: Location is perfect, standard but delicious breakfast, rooms are spacious and very clean. Highly recommend.

Voordelen:: High quality, best place for foreigners in Karlove Vary, not snobbish

Nadelen:: Disappointed that came at 00:30 and everything was closed despite prior requests. Took a random card to enter a random room from a reception after getting in. Children crying.

Voordelen:: Close to city center.

Nadelen:: There was no air conditioner. The room was 28 degrees warm.

Voordelen:: The location of the hotel is at a short walk from the Karlovy Vary promenade, aprox 10 minutes, near the forest, a park and a lake, in a quiet area, it is perfect for relaxation and to enjoy the fresh air. Room was clean and very big, with comfortable beds, nice bathroom. Staff was friendly and helpful. We had a problem with the TV in our room and they fix it as soon as possible. Diverse and very tasty food at breakfast. Free parking at the location is a big plus. They have a restaurant with open air terrace, with good and traditional food at a reasonable price.

Voordelen:: Nice, quiet place located a little bit away from the main walkway but still in walking distance (10 minutes). Well designed, spacious rooms with modern look. Hotel shares the building with garden restaurant with lovely view on the small pond.

Nadelen:: Our room (no 16) was next to laundry room - from 6 am we heard washing machine and water pump noise. I believe this is case of this particular room only.

Voordelen:: Great hotel situated above the town, which gets very busy with tourists. This location is fantastic. Bit of a hilly walk to reach town, but only about 10 minutes, and the location is the bonus, hotel surrounded by trees and parkland. Nice bar and food area in front...do book your table if you want to eat here as it gets busy and no sharing of the long tables. There is a second restaurant, also outside, serving the same menu. Good size room, and bathroom. Comfortable bed. Very quiet.

Nadelen:: No air con, or fan... hence not a perfect 10! Very warm at night. Please, management, consider installing even free standing fan in the room (understand not possible perhaps to have air conditioners but...)

Voordelen:: The location was perfect as everything we needed was in walking distance. The gardens/lake are beautiful. Overall it was a good stay - Dekuji vam

Nadelen:: Perhaps more choice at breakfast?

Voordelen:: The property was incredibly beautiful set n a paradise; the view from the property was incredible, I seriously did not want to leave. The staff was very friendly and the breakfast was very good. I truly loved it here and will definitely return.

Voordelen:: Hotel is on a brilliant location, perfect view on the whole city, amazing and breathtaking view. The whole town at your feet, still 3 minutes away from the centre. You don't have to leave your car on the street, you can park in the backyard, behind fence and closed gates, absolutely secure location.

Nadelen:: Wifi quality and speed low. Toilet paper was not refilled for 2 days, we had to bring our own.

Voordelen:: View from the terrace/friendly staff

Voordelen:: I really liked my experience in this Pension. The staff is really friendly, the room quite, clean and elegant and the Breakfast very rich. I reccommend this place for whoever will visit Karlovy Vary

Nadelen:: In the night I needed to drink water and there was not a bar inside. Providing some snacks and beverage can be a good improvement.

Voordelen:: With beautiful view.

Voordelen:: Het mooie uitzicht. Eigen parkeerplaats bij de accommodatie. Ontvangst was aardig, maar verder geen contact met personeel helaas.

Nadelen:: Het ontbijt was zeer eenvoudig. Niet wat we voor een hotel in deze klasse gewend zijn. Jammer dat het ontbijt ondanks het mooie zonnige weer niet buiten kon. Zaten nu beneden in soort van kelder met ramen hoog waardoor we niet buiten konden kijken.

Voordelen:: Everything and the view was magnificent

Nadelen:: Only wifi was not good

Voordelen:: Great location with a parking and amazing view. The filing is like being at home due to the care of the staff.

Nadelen:: Mini bar in the room. Limited parking space, but it is in Karlovy Vary, where it is general problem.

Voordelen:: Beautiful views of town from hilltop room with cozy balcony

Voordelen:: Well presented and maintained guest house situated high above the town. Nice room with comfortable beds. The staff are warm and friendly and there is a car park attached to the guest house. Amazing views over the town from the veranda at the rear where you can also have breakfast. Be aware, the walk down to the town is a steep, winding path at the side of the property which drops about 100m vertically. Great exercise or you could drive into town and park. You’d miss some great views from the path though

Voordelen:: Super clean. Booked a room with balcony overlooking town, awesome views. Very comfy bed. What they advertise as double bed is more like a large queen.

Voordelen:: Parkeren bij het accommodatie

Voordelen:: Locatie ...dicht bij het dorp!!!€

Nadelen:: De lift ...te klein voor 2 personen met de koffers!!!

Voordelen:: Excellent position directly above the Colonnades and the main street; sitting on our little balcony drinking wine and listening to the chamber music driftig up from the Colonnades was absolutely wonderful. There is an public elevator within 100 metres to take people down to the main tourist area - but be aware it closes at 20:50 precisely. Our room was quite large and airy, with lots of windows - no air conditioning but still reasonably cool, and heating is provided for summer. Parking on-site was easy, front and back of the property. Older style bathroom was roomy, lot of water in the shower. Our room had a little kitchenette for making tea and coffee, with jug and teabags/coffee provided. There's a minimarket just up the road for fresh milk, chocolate, and the other necessities of life. Numerous restaurants and spas within walking distance.

Nadelen:: The staff were cordial and professional, but not particularly welcoming or informative.

Voordelen:: Locatie , schoon , ruime kamer , vriendelijk personeel , uitgebreid ontbijt voor deze prijsklasse.

Nadelen:: Geen minpunten.

Voordelen:: The room was great ,actually is a small suite The breakfast was delicious.

Voordelen:: Big room, balcony with view.

Nadelen:: Staff were ambivalent to rude, pillows not great.

Voordelen:: Perfect location! Clean and comfortable room. Good breakfast. Parking.

Nadelen:: Nothing

Voordelen:: Location and large rooms

Nadelen:: All good

Voordelen:: Large and comfortable rooms, great location, friendly atmosphere, good value for money. A place to come back to!

Nadelen:: Nothing.

Voordelen:: Large rooms with high ceilings and very clean. Good breakfast and very close to the center.

Voordelen:: Big apartment, high ceilings, huge bathroom. Complimentary coffee. Rooms good for dogs. Free hotel parking.

Voordelen:: Zeer goede ligging ,mooi uitzicht over het dal ,grote kamer en gratis parking

Nadelen:: Alles in orde

Voordelen:: Extremely spacious. Clean. Helpful stuff. Ideal location. Calm and quiet. 500 m from very center. Very good breakfast. Free parking.

Nadelen:: Poor rate koruna to euro. If you was billed in in euro- cash payment in local currency will be frustrating. No regrets- it was my fault.

Voordelen:: Location just in center

Nadelen:: Hard to go in by car as it is located in walking street

Voordelen:: I choose it cause the location but staff very kind and room clean brakfast good ....i got small room perfect for the solo traveller like me . I am really happy. Mt visit was very short but i am really happy . And for sure will stay with them if i visit karlovy vary again .

Nadelen:: I have to said i have no complain

Voordelen:: Room is very comfortable,breakfast is very good quality,internet is very fast,helpful and friendly staff , near the tourism office and middle of the pedestrian street

Voordelen:: Location! Location! Location! And beds! And staff! We slept in, even our check - out time, the reception just smiled at it!

Voordelen:: The hotel staff went well over and above the normal call of duty to help me with translating communications with a local mechanic to deal with a vehicle problem i was having. That was vital to my holiday progressing onwards.

Nadelen:: It was rather confusing on Googlemaps as to how to drive to the hotel entrance. However friendly locals did eventually explain the access situation.

Voordelen:: Friendly staff, excellent breakfast, spacious room, central location

Nadelen:: Nothing

Voordelen:: The hotel is in city center which is very nice, everything is in walking distance. Breakfast was good, lots of choices, scrambled eggs with addings, saugsages like a wiener and sunny side up eggs.

Nadelen:: On the first day of breakfast we were not told that we cold have egg omelets or scrambled eggs fresh made. There was a little card on every table but upside down not recognizable. Staff should have mentioned that at the first day. Parking was a a central place about 600 meter of walking distance at another hotel. You have to drive through a walking area in order to drop off luggage.

Voordelen:: Our decision to stay at Hotel Pallatin was a good one! Communication was excellent and the staff were particularly friendly and helpful. The hotel is situated right in the centre of Karlovy Vary, a perfect spot to walk to all the sights of this pretty town. We had a rental vehicle and they arranged a car park nearby for a nominal, affordable fee. We could take the car in and out as often as we wanted. Breakfast was good, too. The weather was hot but we were able to open windows in the bedroom and the staff gave us a fan to cool the room at night.

Nadelen:: My only comment would be the size of the bedroom but we were only there to sleep so it really wasn’t an issue. The bathroom and hallway were quite large in comparison.

Voordelen:: Dit hotel is echt supergoed en ook het ontbijt, echt onovertroffen.We hebben zelf en B&B en weten dus echt wel wat een goed hotel moet bieden. Dank! en veel suces

Voordelen:: My parents stayed in the hotel for a week. They were really amused and impressed by this place. The room and bathroom were big, very clean - great service! They underlined friendly and hospitable staff. Breakfast was excellent and delicious! Location - one more huge plus!

Nadelen:: entree moeilijk voor minder validen

Voordelen:: I highly recommend hotel Palatin for everyone visiting Karlovy Vary. Very helpful and informative receptionist, great breakfast and professional massage. Should I visit again Karlovy Vary, I definitely will stay at Palatin.

Nadelen:: Fitness centre is open only from 7.30am until 20.00pm.

Voordelen:: Good

Voordelen:: Great room: relaxing, comfortable and spacious. Very good service and staff

Nadelen:: Although all meals in the restaurant were varied there were times where quality and quantity were below average. The spa experience was fair but should be more in tune with the thermal waters treatment. Swimming pool is limited in size.

Voordelen:: Very nice breakfast. Friendly and prompt service.

Voordelen:: Dat mijn hond mee mocht

Nadelen:: Alles

Voordelen:: Everything

Voordelen:: The hotel is new, clean, cosy. Fantastic food, large rooms, wide range of treatments.

Nadelen:: Location is uphill: it takes a bit of an effort to walk from the centre. Air conditioning system needs improvement: it it too warm in the room and it is difficult to adjust the temperature manually.

Voordelen:: every thing was good, very clean , very friendly and helpful staff , unfortunately this hotel was mentioned to us by friend , we were not sure if its the best, but during our stay, we visited other 5 stars hotel to compere with this one and we find out that we have taken the right decision, this was the most cleanest(this is very important to us), definitely we will stay in this hotel again.

Nadelen:: very clean hotel, and helpful friendly staff,

Nadelen:: The receptionist which worked at night wasn’t replying in a respectable way

Voordelen:: Beautiful hotel, good food, wonderful staff.

Voordelen:: Excellent position. Breakfast and kitchen absolutely on really high standard. Service really professional and always kind

Nadelen:: I suggest to put a "conduct code" in SPA. During our staying there was people going around the SPA and in Jacuzzi totally naked (not in sauna....in jacuzzi!!!!!). Something like this should not be tolerated and should be forbidden. One of the SAUNA (herbal) was not working how it should be.

Voordelen:: The scenery is gorgeous and the area is quiet and a feeling of special freedom and cozy the rooms are beautiful, Only 19 rooms

Nadelen:: Arrival from the city is double the price from the hotel to the city, There is no kettle in a standard room, and even though I asked, I was told that only through the lobby you could get boiling water Early in the morning (8: 00-9: 30) the sauna and spa are not fully operational, The restaurant at dinner requires a lot of improvement

Voordelen:: Prachtig hotel in jaren 20 sfeer direct aan een stuwmeer gelegen in een bosrijke omgeving. We hadden een super mooie suite geboekt voor goede prijs. Personeel is superaardig, behulpzaam en spreekt een aantal vreemde talen. (Duits, Engels, Russisch) Eten is prima maar niet goedkoop, hiervoor moet je toch naar Karlovy Vary. Bij aankomst werden we aangenaam verrast met een glaasje prosecco. Ontbijt: Ontbijtbuffet met ruime keuze. Extra al la carte bestelmogelijkheden. Wellness faciliteiten: Zwembad is niet al te groot maar prima om even af te koelen en wat rondjes te zwemmen. Er zijn 5 sauna's (Finse, Turkse, Infra Rood en Herbal Sauna en een Caldarium.) Voldoende (gratis) parkeergelegenheid.

Nadelen:: Suite: Het woongedeelte van de suite was warmer (26c) dan de slaapkamer (23c) ondanks de airco in beide ruimtes kregen we het woongedeelte niet koeler dan 25c terwijl de buitentempartuur rond de 26 graden lag. Wellness faciliteiten: De sauna faciliteiten zijn uitgebreid maar erg klein, het had wellicht beter geweest om in plaats van 5 kleine sauna's 2 of 3 grotere te hebben. Minpunt van het saunaland is dat de huisregels niet altijd nageleeft worden (ik heb tot twee keer mensen foto's zien maken wat niet relaxed is) Houdt er ook rekening mee dat maar 3 van de 5 sauna's naaktsauna's zijn (finse & turkse sauna) en dat in de overige faciliteiten een zwembroek verplicht is. Omgeving: Let op er zijn geen wandelpaden!, je moet eerst 600 meter langs een (drukke) autoweg lopen voordat je het bos inkunt. Daarna prima wandelwegen over de berg naar Karlovy Vary.

Voordelen:: Relatively small but comfortable hotel, with wellness facilities. Room had good river view and balcony. Ample breakfast, fair choice, hot dishes & drinks served by staff. Orange juice a little dillute, not chilled (had to get ice cubes separately). Good coffee. Drinks at the bar a little expensive. Dinner menu choice relatively small, but food mostly very good, if a little expensive. Pleasantly situated on banks of a river; however, traffic noise from the road on the other side of the river carries across the river (long term solution: plant more trees on the other bank of the river !). Located outside of town (10min drive to Karlovy Vary); requires a car if access to town needed, though driving and parking in the Spa area of Karlovy Vary is awkward due to the city's restrictive traffic policies. Free open air parking at the hotel, free Wi-Fi.

Voordelen:: This location is prefect for a little getaway. Very romantic. Bfast was great.

Nadelen:: The mattress in the room was bad

Voordelen:: Het hotel

Nadelen:: Het water van de wellness, mag voor ons iets warmer! Diner graag meer keus, porties aan de magere kant, graag een langzamer servies, onzer wijnfles hadden wij niet eens half leeg!

Voordelen:: locatie/accomodatie en ontbijt + zeer vriendelijke ontvangst en personeel

Nadelen:: geen opmerkingen

Voordelen:: The restaurant.

Nadelen:: I don't think it is 5 stars or 4 stars i am sure it is below that level. Was unexpected

Voordelen:: Peaceful location, great facilities, beautiful room, family friendly and supportive staff!

Voordelen:: I loved the location - it is perched on the river and the views are amazing. The staff are very warm and friendly. I was there for my birthday and it was a great place to unwind.

Nadelen:: If you are planning on taking the local transport then taxis are the only option. I am the kind of traveller that likes to use public transport - which meant walking on a road which had no pavement across to Brezova. Not something I would recommend ( to be fair the hotel staff don't recommend that either) Also the menu is rather limited so if you are staying there for more than 2 days, you might want to plan your meals outside if possible

Voordelen:: The location , friendly staff

Nadelen:: Its very very old , need maintenance lots of damaged furniture and the electricity went off twice , staff very very few, nobody to help with the luggage nobody to help when we wanted to use the boat. Also we had kids so we took a suite that has a sofa bed and a double room but still they didn’t cooperate they made us pay for extra beds for each child although we didn’t need anything extra

Voordelen:: De locatie is uitstekend, direct in het oude centrum. Vriendelijk personeel

Nadelen:: Een beetje vergane glorie, maar dat maakt het ook weer passend

Voordelen:: Topligging midden in het centrum aan het water. Gereserveerde parkeerplaatsen naast de weg zonder meerkost. Vriendelijk personeel. Verzorgd ontbijt.

Nadelen:: Kleine lift. tip: vergrootspiegel in badkamer

Voordelen:: Lokatie en mooie grote kamer.

Voordelen:: The staff was phenomenal and the location fantastic (we were lucky to snag parking accross the street). Also the included breakfast was the best serve hear on our whole trip

Voordelen:: We booked one 2-bed rooms suite and one king bed room. Very good for both, the king bed room with a balcony was very delighted; the suite is big enough for family, with kitchen and sitting room and 2 bath rooms.

Nadelen:: No

Voordelen:: The location is very good, right in the old center. The breakfast is decent.

Nadelen:: This hotel was a great dissapointment for me and my husband. After two nights there, I can say the only "plus" is for the great location, otherwise it would take below two stars. The room is big and when you enter, you have the feeling of luxury and nice furniture. It goes away after a better look, because the furniture is cheap and old, without the proper maintenance and cleaning. The bed was the worst I have ever slept in and honestly, we slept on the sofas in the end because of the poor quality of the mattresses and also of the undermattresses system (Ikea type, but the cheapest I guess). The bathroom is ok. Not top clean, but ok. For the breakfast I do not find normal to serve scrumbled eggs only mixed with onion, because onion is something that can cause problems to someone with a sensitive stomach. Another thing: at 23.30 the hotel closes its main entrance so, if you want to stay late, I do not know which is the option to still go in. One after another, it is very poor value for money, with an awful sleep and an under mid-level food served. In my oppinion, it doesn't justify the high price per night, even if it is well placed.

Voordelen:: Well run small hotel with luxurious accent, excellent taste in furnishing, obviously by a dedicated owner with good taste, fine details (i.e. wood ceiling on first floor, no empty glitz, no pomp, a quit good taste - I just love it. Free parking in front of the hotel. And an excellent breakfast, moderately above average quality with super wide choice in a very pleasant room.

Voordelen:: staff very nice, parking across the street, nice restaurant, close to one of the nicest areas in town.

Nadelen:: everything was ok.

Voordelen:: Very nice place with friendly and helpful staff. The breakfast is delicious and they offered free glass of champagne as a nice start of Easter Saturday. The restaurant is also excellent but you must have a reservation there.

Nadelen:: Nothing. :-)

Voordelen:: a charming hotel with beautiful deco. located right opposite to Pupp. Very friendly staff.

Nadelen:: nothing

Voordelen:: Extremely polite staff Great internet connection Clean room Parking

Voordelen:: Very clean facing with a great Staff.

Nadelen:: No Air-conditioning and the weather was exceptionally hot.

Voordelen:: The staff at the hotel were wonderful and all spoke good English. The hotel restaurant serves very good meals, comfortable and relaxing. The room was spacious and immaculate.

Nadelen:: There was nothing to not like about this hotel, one of my favourite and I have stayed in a few.

Nadelen:: Why sauna is for additional payment? I would've except it to be included given the price per night.

Voordelen:: Stunning service staff location breakfast

Voordelen:: Prima prijs kwaliteit verhouding

Voordelen:: Big luxorius room. Very good breakfast

Nadelen:: Far from centre but easily accesible by bus aprox 20 min, stops across the hotel.

Voordelen:: Excellent location, super rooms and very friendly staff.

Voordelen:: Everything was Great! Nice staff, good food, very clean room. Beautiful city, beautiful country. It was my dream holiday. Thanks a lot

Voordelen:: Spacious room and bathroom. Large bed. Very beutiful room. A big shower. Good breakfast.

Voordelen:: Our room was a superb one: clean, quiet and with very comfortable bed and pillows. Very friendly staff and good breakfast. Good free parking and and good location for us, travelling by our car.

Voordelen:: Room is very big and comfortable. Everything was very clean. Parking place is near hotel and staff was very friendly. Breakfast was tasty, only they should have some sweets.

Voordelen:: Everythings .

Voordelen:: The staff was very helpful and friendly. Everything was great. We had 4 days 3 nights there. Absolutely worth money

Nadelen:: It's a little bit far from centrum but quite and have a bus station right next to hotel.

Voordelen:: Very friendly personal (now they speak English), great breakfast (for the money), quiet location.

Voordelen:: I appreciated that they waited for me after closing to check in (1 hour later) because I had difficulties

Voordelen:: Clean, comfy, quiet.

Nadelen:: Nothing.

Voordelen:: All was good. Staff was perfect.

Voordelen:: Very nice hosts and the rooms were super nice and good value, big comfy bed, nice fridge, warm heating, and very nice bathroom/shower. Everything perfect and exceeded expectations!

Voordelen:: It’s a second time we stayed in this location. Originally we are from CZ so we know our way around. It’s not in the center of Karlovy Vary but the bus station is in front of the penzion and in no more than 10 min you in the city. The manager Pavlina is very nice, helpful and cordial. There is a large gated parking place for cars and bicycles, the keys are provided to you. Very practical and safe.

Nadelen:: Everything is OK

Voordelen:: Nice kitchen, spacious room

Voordelen:: Safe parking, clean and spacious room

Voordelen:: Matig ontbijt; goede locatie

Nadelen:: Geen kamers met douche, alleen met bad Niet altijd spuitwater in restaurant

Voordelen:: Good location

Voordelen:: Het bed

Nadelen:: De facileiten: gym, restaurant,.. niet volgens aankondiging. Kamers slecht geisoleerd. Receptie vd welness onbeleefd.

Voordelen:: Nice big room, we had balcony which was very nice on the second floor. Great pool with balcony overlooking the colonade of Karlovy Vary. Good breakfast and loots of beauty treatment in the hotel.

Nadelen:: I would like better pillows and overall bed linen.

Voordelen:: De kamers warm en schoon.

Nadelen:: Receptie medewerkers waren heel vriendelijk.alleen bij het restaurant het personeel jonge meisjes heel onvriendelijk en wilden ons niet helpen toen we later in de avond aankwamen.

Voordelen:: - clean room - very friendly and helpful service - as for hotel in old building, the swimming pool is quite big. Great sauna. Wellness area is clean.

Nadelen:: - breakfast is not as for 4 stars hotel, only basic food - furniture in the room is old, the bathrobe was destroyed, needed to be changed. - pillows are horrible, it was almost impossible to sleep.

Voordelen:: The spa and the friendly man at the pool and spa who helped my father..

Voordelen:: The location is very good. And the reception staff are very friendly.

Nadelen:: The coffee of breakfast can be better.

Voordelen:: at the start point of the main road in Karlovy Vary, very convenient for tourists. swimming pool is kind of small if there are more than 8 persons inside, but the sauna is free, which is a benefit. The room is big enough for 2 luggages. Highly recommand!

Voordelen:: Receptionists specially Vladimira were very helpful

Nadelen:: You need to schedule your spa treatment before you go because of their busy schedule where it’s not available or not noted on booking

Voordelen:: Nice location

Nadelen:: Sauna was closed. We knew it only after check in. The reason was technical but I bet it was due the low season. Hotel works for russians and stuff was russians and behaved correspondence. If you want to feel yourself poor and humiliated - welcome, if not - avoid this place by any reason!

Voordelen:: Location is awesome. Breakfast buffet great, something different every morning. Reception staff very friendly and helpful. Swimming pool and sauna awesome and very clean! Our room was warm, comfortable and quite. Clean beds and toilets. Thai massage was awesome! Face treatments by Karla were exquisite. Was a very happy and special experience!

Nadelen:: Pillow were a good bug size, but need updating.

Voordelen:: Their pool and sauna is exceptional! Really nice!

Nadelen:: They didnt have "real bar" , you can order with no problem but with a little more hassle then normal.

Voordelen:: Very stylish hotel, luxury and an authentic feel. GREAT restaurant - highly suggest having dinner there. Top location in a romantic street, Karlovy Vary is a beautiful little town (pictures don't do it enough justice!)

Nadelen:: Swimming pool a bit cold

Voordelen:: This was the best mini vacation I have ever had. From the time we got there to type time we left everything was perfect. Great service, Awesome food and everything was clean. Will be going back here again. Thanks to the staff for being just perfect.

Nadelen:: Only thing I can say was the indoor pool was not heated when we were there. However, everything else was just great!!!!

Voordelen:: Excellent location, very professional staff, great management of the car parking despite hotel location, very good breakfast, super restaurant, very big room and nice atmosphere at the pool area

Nadelen:: The swimming pool is wonderful but water is quite cold and it’s not thermal. On top, there is nothing else to do except a sauna (no jacuzzi or Turkish bath for example). The restaurant is super but quite expensive.

Voordelen:: Staffers helpful when we left a pair of glasses behind.

Nadelen:: Slow check in

Voordelen:: Fantastic stay, we can only recommend it

Nadelen:: Only one thing- they should not advertise for massage, it was not available

Voordelen:: Everything!

Voordelen:: Really love this place and everything exceeded our expectation, especially the friendly staff, great location and breakfast. We also had dinner in the restaurant here which was one of the best meals in my life so far. Highly recommend!

Nadelen:: Nothing

Voordelen:: heerlijk , even lekker ontspannen. Zeer vriendelijk, behulpzaam personeel . Super-ontbijt, ruime keuze. Best eerst gaan zwemmen dan heb je meer honger, :). Vrienden onder de indruk .(wow!!!) wij kennen het hotel, daarom deze keuze.

Voordelen:: Location, pool and quietness even if it is very central.

Nadelen:: Confusion on how to get our car from parking. At registration they said anytime it takes 10 minutes and we get your car. Last 2 days the reception said we had to ask the day before if we wanted the car before 9 am.

Voordelen:: Most amazing atmosphere. Karlovy Vary is already over top, but this hotel, the ex-residence of the Pupp family, really puts the cherry on the cake. Super friendly and helpful staff. Probably the best breakfast (a la carte!) I have ever enjoyed in a hotel. Perfect location in town and still in 2 minutes walk from nature. Karlovy Vary - and the Quisisana Palace - are amongst the destinations I can most highly recommend on earth (in our case for a 30something couple, but i.m.o all looking for a bit more can find what they want here)

Nadelen:: Spa (private spa suite in this case) to be added/ordered seperately

Voordelen:: Great welcoming stuff, comfortable place

Nadelen:: Two beds splitting matrace, chewy old croissaints for breakfast. Rituals toiletries worse than original Molton Brown. If Rituals then Hamman fragrance please the current too sweet.

Nadelen:: Hotelinfo: Restaurant open from 7.00 am to 10.00pm. Reality: 8.00am to 7.30pm so no time to get Breakfast. Which hitel in the world is serving breakfast from 8.00 am????? Too late

Voordelen:: The hotel was lovely, a quiet location well placed, directly opposite the Grande Pupp Hotel. The hotel does not attract the masses and therefore is upmarket and extremely comfortable. The breakfast was super and not a buffet but we were able to get exactly what we wanted and it was served quickly and with style. When we were unhappy with the wheelchair friendly bathroom, we were moved directly to another room.

Nadelen:: The first room we were given was for wheelchair guests and the bathroom left a lot to be desired. Marek very quickly changed us over to a better room with a lovely bathroom (happily he had a cancellation). Parking is extra and quite far away, although the staff fetched and parked our car for us without any problem. The wellness has no pool and was not available to guests without a fairly hefty extra price.

Voordelen:: Lots of choices; a full breakfast, not a buffet.

Nadelen:: It would have been nice to have a full restaurant with dinner service, although the concierge gave us really good recommendations right down the street.

Voordelen:: Gorgeous hotel Good location Very clean Helpful staff

Voordelen:: Comfortable and peacful

Voordelen:: Great stuff very helpful. Great area

Nadelen:: Noisy air con take your ear plugs otherwise you wouldn’t sleeps in peace

Voordelen:: Comfy bed, quite place but not far from centre. Great, light, spacious swimming pool!

Nadelen:: In SPA center Jacuzzi works just every 15 minutes and it is unclean. Breakfast vegetables are not fresh.

Voordelen:: Everything was great

Nadelen:: Bed and comforter

Voordelen:: Giant pool

Nadelen:: Plates were taken away at breakfast before finished

Voordelen:: Villa style setting, breakfast choice (although there were items of questionable freshness)

Nadelen:: Not a 5star experience at all. Hotel managemt tries to upsell everything and has ridiculous pricing. Starting from 10eur for a balcony (1sq m) ending on 20 EUR 5ccl whiskey minibar. You can spare the money and go for 4star hotel that will give comparable experience. Poor sauna/swimming pool facilities (everything either closed or switched off or "additional payment required)

Voordelen:: Very good service, tasty breakfast and food (a la carte)

Nadelen:: The size of the room

Voordelen:: SPA facilities are very good.

Voordelen:: The presentation of the breakfast was fabulous! The service was great!

Nadelen:: Nothing

Voordelen:: Swimming pool very nice!

Voordelen:: Keurig personeel, nette bediening

Nadelen:: Niets

Voordelen:: Mooie lokatie in rustige wijk net boven het centrum. Door meerdere paviljoens kleinschalig. Groot zwembad en wellness voorzieningen. Zeer groot ontbijtbuffer.

Nadelen:: Zeer klein terras om buiten te zitten tussen de rokers.

Voordelen:: Rooms were clean and well prepared. The pools, spa and all wet areas were well organized. Breakfast buffet was really good and healthy. The hotel was quite and peacefull. Everynight until 11 pm, an artist plays piano at the dining room.

Nadelen:: The staff doesn’t speak English good enough only their chefs are speaking good English. 12.00 was the checkout time, they didn’t inform us about this and we wanted to get into our room at 12.05 but our cards didn’t open the door. Also, there are 4/5 buildings and they are all connected inside which is good, but to get to our room we have to take elevator from main entrance and go down to -1. And from stairs go 1 floor up, and then walk to the other side, take the elevator. Which was really confusing that we could never reach to our room in the first try.

Voordelen:: Clean wellness

Nadelen:: Stuff are friendly and kind but not well in English language Parking charges

Voordelen:: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Nadelen:: There was absolutely nothing to complain about.

Voordelen:: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Voordelen:: Excelentn location

Nadelen:: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Voordelen:: Staying in this hotel for the 3rd time and enjoying it. Everything is described, most staff speak really good Russian, all facilities are of good quality.

Nadelen:: n/a

Voordelen:: Vine offer

Nadelen:: No hot water (38-40 degrees) pool

Voordelen:: My partner and I had an extremely pleasant stay here. The room was very comfortable, with a large TV with cable, a mini bar, a balcony, toiletries, even chocolate on the pillows. We also were given complementary fruit which was a nice surprise. The facilities are great - all sorts of treatments are available from medical to relaxation. We made use of the excellent pool area and selection of saunas. Our favorite was the Turkish steam room but the Russian sauna at 100 degrees Celsius was an experience too! The staff were very accommodating and made us feel right at home. The breakfast was good and there are multiple bars and a high end restaurant on the premises. Overall we loved our stay and would definitely come again!

Nadelen:: The bed was a bit hard for us.

Voordelen:: booking of two-room-suite with free cancellation option included fantastic dinner in premium hotel restaurant "Paris". plus little extra surprise: staff gave away two bottles of excellent french wine for our birthday guest, all free we were allowed to let our luggage and car parked at the hotel the whole afternoon after check-out

Voordelen:: Beautiful, iconic building overlooking the fairytale town of Karlovy Vary

Voordelen:: Beautiful hotel, felt like stepping into a different time. Rooms are large, super clean and comfortable. Helpful personnel.

Nadelen:: Rooms can get a bit hot in August when there is no AC.

Voordelen:: Location, spacious

Nadelen:: Bed not comfortable specially the pillows. Standard setup was not followed when making up the room like water bottle is not provided like when we checked in Price is high compared to the stay experienced

Voordelen:: Location. Funicular.

Nadelen:: Air conditioning NOT available. Parking way too expensive for this relatively remote location.

Voordelen:: location and view is amazing. best placed hotel of Karlovy Vary.. its a bit old fashion designed but still good and nice hotel. view from my balcony was awesome.

Nadelen:: reception lady was rude and behaving like its a big problem to do last minute booking. I booked the room 30 minute before I arrived to the reception. she was questioning a lot. she couldn't find the reservation.. then reservation manager came in to the reception desk, and she was helpful. she found the reservation, and she understood that I didnt like the behaviour of reception lady and she offered free swimming pool to make me happy.. that worked : )) thanks to her. I didnt use the pool but it was a nice gesture

Voordelen:: Very friendly personnel, especially the cleaners, the porter, some breakfast women waiters and the night receptionist on my last evening. Wonderful spa, though 30€ is expensive considering the spas in the town. Very good breakfast. I had a wonderful view of Hotel Pupp. Very pretty room. Very beautiful lifts. Good toiletries. The funicular is free for guests, although it only goes until 21h-ish, it's a treat considering the steep ascent, and I just love it! Free public bus, if you are a guest as well. Just outside the beautiful small town there are many walking trails. I came during the film festival, and the town is bustling during. The spa 'offers' plastic surgery and you do see a number of people with plastic accessories at breakfast, which is a bit off putting..

Nadelen:: Upon arrival I said I had tried to mail them (address from their site) and had gotten a mailer daemon, and the head of reception treated me somewhat like I was lying. That was strange. Also I tried to pay for an upgrade so I could have the spa included, but the head of reception acted like her computer did not compute. Very strange. In the end it was good for my wallet, so I should not complain. I loved my (single) room, but there was no shower head fixture, so you have to hold it yourself. That's ok.

Voordelen:: Heerlijk, roereitjes waren sublime van smaak, alles telkens vers toegevoegd.

Nadelen:: Locatie was wat ver van centrum en plek van festiviteiten.

Voordelen:: Location

Nadelen:: Smelly roam like dump. Bad pillow. Not friendly stuff at breakfast- smile wouldn’t kill anyone

Voordelen:: Grand old hotel with very large rooms and great views.

Nadelen:: Reception staff was grumpy and the orange juice/ watered down juice drink at breakfast was undrinkable. How can a five star hotel get that so wrong.

Voordelen:: The staff do go above and beyond here. The service is personalised. Lots of smiling faces at reception on arrival. Rooms were prepared to our needs and early as per our request. The rooms are cleaned twice a day. The treatments were easy to book on the spot. The hotel has its own spring. Club Imperial would be a very cosy place on a winter night!

Nadelen:: Granted the age of the property, there is no air-conditioning in the room. We stayed in a hot period on level six and it was fairly hot at night despite having a cooler night and windows open. This is probably an unusual occurrence for Karlovy Vary as from my understanding it generally does not get this hot

Voordelen:: We liked all! From the very nice, professional and friendly support received from staff before/during our stay; to the lovely and spacious suite with amazing view and terrace; to the comfort and silence of the room.

Nadelen:: Breakfast could be slightly improved by foreseeing more homemade products, e.g. fruit juices, jams etc.

Voordelen:: the room was great , the location was excellent, cleanliness was great.

Nadelen:: staff didn't speak good english so it was hard to communicate . the breakfast was a bit poor ...

Voordelen:: Nice place very quiet and with that touch of retrò that gives it the right character. Big Room and affordable price.

Nadelen:: Breakfast could be improved with a wider selection

Voordelen:: Perfect accommodation option in Carlsbad (Karlovy Vary). It surprised me by the size of the room and bathroom, both of them were huge. Beds were truly comfy and really spacious. Breakfast offers nice possibility of choice. Location of hotel Mignon is just amazing, it's located in quiet district of town, however it takes only few minutes of walk and you are on colonnade. Parking lot is located in the hotel garden, behind the gate, so your car will be in nice place too.

Voordelen:: Het ontbijt was prima. Locatie ook. Kamers prima in orde. Badkamer ook. Personeel was vriendelijk.

Nadelen:: Maar... we hadden dit hotel geboekt vanwege de wellnessmogelijkheden. Op de heenweg belden we voor de zekerheid om te vragen wat mogelijk was, want op dezelfde vraag hadden we per mail geen antwoord mogen ontvangen. Er was dus niets mogelijk! Alleen op doktersvoorschrift. En voor het overige was het te druk zeiden ze. We hebben amper andere gasten gezien. Ze hadden inderhaast nog een masseur voor ons beiden geregeld. Dat was aardig. Van een SpaWellnessGevoel was echter geen sprake.

Voordelen:: The room was magnificently sized and appointed. The location is superb. The building itself I suspect to be somewhat new but had classical touches. If we ever come back to Karlovy Vary, we might stay again.

Nadelen:: Nuttin'.

Voordelen:: It was amazing and huge apartment. Nicely prepared and very spacious for our family with two kids. Great bed.

Nadelen:: Brekafast was a little low quality, especially before the closing time. We came about 25mins before the closing time and there was not much selection left.

Voordelen:: Very Good location. Very big, elegance and comfortable room. Very big bathroom. Very friendly staff. Very safe parking inside the backyard.

Nadelen:: Limited offer for the breakfast.

Voordelen:: The accomodation was very nice and clean. The room was really amazing and was arranged in old style. The staff was very kind and friendly. The hotel is situated like 5-10minutes from the city centre, so you can eat always something else (just avoid the Restaurant - Slovansky sklipek, which is like 2minutes from the hotel - the restaurant in a bad condition and the stuff very rude!)

Nadelen:: The only point which was really disappointing were breakfast. The waiter was taking the plates even when the people did not finish their meals and just went to take sth on top... The buffet was almost empty when you arrived at 9, even when the breakfast was till 10. They did not fulfill it again. The biggest minus for me.

Voordelen:: locatie was prima. grote kamer.

Nadelen:: obtbijt. was niet 4 Ster ontbijt heel kleine buffet heel beperkt. ik heb 3 ster gehad met veel bezere ontbijt.Tv Te klein.

Voordelen:: Wonderful hotel with parking, great beds and breakfast!