Hilton Garden Inn Charlotte North

Once in 5 visits

Voordelen: As usual the staff is friendly and prompt. Love it when housekeepers greet guests and these guys always do. Rooms are clean and any problems usually tended to quickly.I love this hotel and have been coming here for over five years. It's a race or just for a casual weekend away.

Nadelen: Apparently there was a glitch when I checked in with the computer system. Which meant at 1:30 in the morning someone is trying to get into my room. The night manager did call to check on me. But he also seemed a little bit busy. So then asked if he could call back. To which I said "no". It was all taken care of and we talked in the morning. I am currently awaiting resolution from the general manager. I feel confident that this hotel will make me happy again.