Comfort Inn Cancun Aeropuerto

Decent breakfast, but crappy pillows and nonsense

Voordelen: Overall clean with good internet and decent breakfast.

Nadelen: The supposed policy that they can only pick-up guests at the airport seems like nonsense given that they pick up guests in the departures area of the airport. Instead we have to pay $15 for a 5-minute ride and in my case to follow the shuttle to the airport.

Hotel ok. Shuttle misleading

Voordelen: Breakfast was pretty good, convenient to airport.

Nadelen: We were put in room 319 right near the elevator so we got to listen to that all night. Definitely request not to have the room behind the elevator. Also, the shuttle indicates that you can get it to and from, but apparently you can only get it to the hotel ( who knows why). You have to catch a taxi and pay an unbelievable $15 dollars for a 5 minute ride. It's a racket. It was very misleading indicating that there is a shuttle when it will only take you one way. Not cool.

No wifi

Voordelen: The wifi does not work. Travelers likely book a room here and expect wifi for airport check in etc. I asked several times and finally the morning clerk told me the wifi doesn't work at all.

Nadelen: No wifi and airport shuttle is only FROM the airport. It's isolated and no where to eat around there so you're stuck.

Not recommended at all

Voordelen: Nothing, maybe the staff, a bit.

Nadelen: The hotel is located 3 minutes from the airport, yet their taxis charge half the price it would take to get from Playa del Carmen (a 45 min drive). They say they have shuttles, apparently it's only for travelers arriving at Cancun, the shuttle doesn't take you to the airport. The rooms are basic, the walls are thin, I felt and heard anything that happened even across the hall. The breakfast was bread, butter and jam. Nothing was continental about this. The hotel is overpriced for what it's offering in comparison to Mexico. In any other country it would have been understood, but for Mexico standard there is no value for money. Would never ever go back

All the necessities except for a comfortable pillo

Voordelen: The rooms here are spacious and comfortable. Shower was nice and big which is a plus. Restaurant was also convenient, but over priced for the quality.

Nadelen: The pillows are not very nice and the air conditioner made a lot of noise each time the compressor shut off.

Stay at comfort inn

Voordelen: Hotel is clean quiet close to airport as well as close to where I had meetings. So good location

Nadelen: Hotel does not provide tea kettle even in request. Only coffee is available did not get the logic. Staff did not do anything on the request manager did not show up for 7 nights I was there. Airport pic up was promised but was not provided. I asked for a drop off to airport in place of missed pickup. Was told only manager can take a call which never happened. Restraunt very basic