Hotel Exe Laietana Palace

The location is very central and therefore was an excellent location to enjoy the tourist areas of Barcelona from.

The main issue with the Hotel was the views and lack of window. We had asked from a balcony view but instead of getting this we got the exact opposite. We were at the back of the property and didn't even get a regular window. Instead we got a large sky-light with a retractable cover . That made the room feel very claustrophobic

- Fantastic location, with plenty to see and do locally while also being easy to travel to attractions and landmarks further away. - Staff were helpful when dealing with issues we had with our room and were always friendly and approachable

- Rock hard bed was very unconformable - Lack of (working?) air con meant room was uncomfortably warm. - Noise travelled round hotel, movement and closing doors in hallway could be heard as if in the room - Lack of facilities in room such as kettle for tea and coffee - Initially put in room with 2 separate single beds rather than double, was then moved to a room with a double bed but room was so small door to hallway was almost at the foot of the bed. Moved into third (and final room) which matched up to what was booked - Overall didn't live up to expectations for a 4 star hotel.