Hotels in Niagara Falls

Voordelen:: Personeel was vriendelijk en onze kamer had een geweldig uitzicht

Voordelen:: Personeel is vriendelijk. Uitzicht op de waterval uitstekend. Parkeren is veel te duur. We betaalden meer dan $100,00 voor onze auto bij een lastige locatie.

Nadelen:: Parkeren

Voordelen:: Het hotel was mooi en schoon. Personeel was erg vriendelijk en behulpzaam.

Nadelen:: Badkamer was klein en de douche was belachelijk laag

Voordelen:: View and location were perfect

Nadelen:: All 4 duvets were filthy. They had no feathers, hard clumped balls and when you held to the light it looked like mould. They told me it wasn’t mould but made me ill just looking at how filthy they were. Parking and check in together took 55mins!

Voordelen:: The location and the amenities. The room was clean.

Nadelen:: Would have preferred a door or curtain on the shower but its cool.

Voordelen:: The concierge was exceptional he provided assistance when ever needed. Chef in the Fallsview Restaurant was exceptionally good, not only the food but he sang as he worked demonstrating his love for his job. Location was great.

Nadelen:: We were not told about the parking issue, this created a financial issue we were not prepared for. $35 per day to park, even in the hotel parking garage, was unexpected. This is something that needs to be addressed in travel web sites.

Voordelen:: het ontbijt was gewoon goed met bijzonder mooi uitzicht op de waterval.. Personeel was ook vriendelijk en geïnteresseerd. De extra kosten voor kamer met uitzicht is zeker aan te bevelen.

Voordelen:: THE VIEW OF THE ROOM-

Voordelen:: No breakfast Coffee at Starbucks was good

Nadelen:: No smoking

Voordelen:: great view

Nadelen:: hectic check in as so busy

Voordelen:: Location was great. Rooms were clean. We did not eat at the restaurants at the hotel except for the Hard Rock.

Nadelen:: Parking was pricey, and our room was kind of warm even with air conditioner turned all the way down.

Voordelen:: i really would like to mention staff's name. there were very nice and helpful..

Nadelen:: everything was perfect without the weather.

Voordelen:: It's within walking distance of entertainment and the falls. The restaurant offers a beautiful view of the falls.

Nadelen:: The staff was rude. I've traveled all over the world and found the front desk and valet at this hotel were the most rude hotel staff I've ever encountered. I want to forget the entire stay because of it. Definitely stay somewhere that wants your business.

Voordelen:: Paid for a room with a view and got a room with a view only of you stick your face next to the window and squint and look left...staff said technically we still had a view lol.

Nadelen:: Everything

Voordelen:: The room, the view, the tub, the food, the location and the staff!

Nadelen:: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening

Voordelen:: Geweldige plek, geweldige service we weer komen!

Voordelen:: De ligging en parkeergelegenheid was ideaal.

Nadelen:: Niets

Voordelen:: Zeer dicht bij de watervallen

Nadelen:: Geen ontbijt inbegrepen

Voordelen:: Mooie ligging

Nadelen:: Geen opmerkingen

Voordelen:: Clean room, professional staff, close to the action but in a quiet out of the way location.

Nadelen:: Bed could have been better.

Voordelen:: Locatie perfect Ruime en goed ingerichte kamers

Nadelen:: Ontbijt matig

Nadelen:: My item was missing. Staff were defensive and not responsive. The floor was dirty, coffee sachets not enough for the family and table (furniture in the room) was wobbling. Hygiene items not enough for family of 5 despite the fact that they have information about our family size.The gym is nothing to write home about (few dumbbells and cardio machines?

Voordelen:: I felt this hotel was good value for the price paid. The location was excellent. Due to the time of year (5 days before Christmas) the staff were able extend, by an hour, our parking time limits. I would not hesitate to stay at this location again.

Nadelen:: Ontbijt op plastik borden. Niet goed

Voordelen:: We hadden een klein kamertje in het oude gedeelte vh hotel dat we konden upgraden naar een suite voor 20 euro per nacht. Lekker ruim alles en op de 6e verdieping. Ligging hotel is ideaal. Personeel is heel vriendelijk.

Nadelen:: Hotel is wel wat gedateerd. Airco stortte bijna in en maakte veel kabaal en de lift was erg traag.

Voordelen:: Location was perfect for accessing the sites

Voordelen:: Clean room

Nadelen:: Pool closed for repairs

Voordelen:: We stayed here for 2nights and were so happy that we found this place! staff were excellent and theyre friendly. the front desk gave us a room upgrade for free, its big and clean since theyre not full pack. Only thing is their swimming pool, its under renovation so my daughter was not happy about it! but overall we its a wonderful experience. We’ll come back for sure!

Nadelen:: swimming pool is under renovation, they shouldve inform us before we checked-in. they should have lunch and dinner too in the restaurant, not just breakfast.

Voordelen:: The location is great.

Nadelen:: Its a pain to walk from the hotel to the parking garage. An indoor walk is possible but more trouble than its worth.

Voordelen:: The amount of towels was great I felt that there was no shortage, there was tons of pillows on the bed, the room was very cozy and I liked the colour of the lighting and the theme of the room. The courtyard in the hotel was super cool, it was well decorated and coloured. The parking and roundabout was super convenient, having access to my car within a few steps was really great. The walkway to the waterpark was a very fun time and having the connection to the waterpark and the room was definitely a really great experience. The family atmosphere created at this hotel made for a great time that had myself and the family feel very included and not left out. The activities like movies and popcorn was really special and started the night off with a good vibe. Being walking distance to the falls and Clifton Hill was really overlooked. I didn't feel clustered by staying right in the smack of everything that I had a reatreat a safehouse to walk away to, it was so far away that I felt disconnected but just the right distance.

Nadelen:: The blankets in the rooms were very thin, the bathroom soap and lotion dispensers made it look very bulk and cheap so I didn't feel to comfortable using them. The window in the room had a crack in the glass at the very top and the faucet in the tub was not flush and looked broken. The bathroom floor was very cold and there was no exhaust fan. The hangers in the closet were different, I didn't like them. Hanging a heavy jacket was tough with the design of the hanger. Checkout with a waterpark at 12 was a little too early, I really think because of it being a resort that should be extended to about 2pm, as it would make a really great customer experience..

Voordelen:: Gemak en alles dichtbij

Nadelen:: We hadden kamer aan soort binnenplein. Gebrek aan daglicht is dan jammer. Naam Skyline komt niet terug in het uitzicht vanuit het hotel.

Voordelen:: Nothing

Nadelen:: This hotel is rip off

Voordelen:: de ligging ,. dicht bij de watervallen

Nadelen:: de hygiene,. de kamers zijn bedekt met vloerbedekking die al een tijdje ligt en er niet heel fris meer uitziet , de kamer rook muf

Voordelen:: Everything nearby, food , entertainment

Nadelen:: Rooms dated but clean, lots of room noise.. heard upstairs room until 3:00 am

Nadelen:: Terrible service, room wasn't properly cleaned (previous garbage from last person) noisy kids past 10:00 while I called front desk twice.

Voordelen:: Close to Casino!

Nadelen:: Was too busy for me! One hour to check in was a bit much with my 86 year old mother. I was not aware of the local promotion going on at the time of booking.

Voordelen:: Location is good

Nadelen:: Room is not clean still have dirty towel under the bathroom sink and table is dusty. Look the floor never vacuum. I hope the be is clean

Voordelen:: There is an easy access to the Fallsview Waterpark and the kids enjoyed it.

Nadelen:: You can easily here the noise from other rooms as well as from the outside.

Voordelen:: Access to the indoor waterpark

Nadelen:: Wifi was terrible Room was small There was an unpleasant smell like the carpet was not properly cleaned Nothing to watch on tv

Voordelen:: Location and the option of the bunk beds. Convenience for family

Nadelen:: The price jump from $---- to $--- with all kind of fees they added. I was glad that I had space on my Credit card for adding that much more for 2 days and I have the rest of the trip to be book in a different hotel that did extra chafe fees. Pay later bad

Voordelen:: breakfast was good location was good , my room did not want i expected parking was not included, very expensive they charge me extra for a room that I did not like

Nadelen:: the room i booked i did not get they charge extra, the rooms are very small the beds are not queen size

Voordelen:: The location and the staffs behavior

Nadelen:: Pool is dirty , hotel( specially washroom) is old.

Voordelen:: Location

Nadelen:: Small room

Voordelen:: Location was best. Receptionists were good.

Nadelen:: Room was too small.

Voordelen:: Location

Nadelen:: Ended up costing an extra $60/room for park and resort charge

Voordelen:: Free upgraded room to the 11th floor. Balcony. The shower head is amazing

Nadelen:: The rooms are small. There was nothing included. They didn't offer us the discount for the hotel resturant prime even though we ate there. They also didn't give us our wego passes or tell us about the credit for a family picture at the Hershey store.

Voordelen:: Clean and comfortable. Good value for money.

Nadelen:: Room was quite small.

Voordelen:: The restaurant with a view of the falls

Nadelen:: I paid for a queen bed and got a room with two very small child sized beds. When I asked why they said because they were sold out. I had several very large spiders in my room. When I woke I noticed someone had put something under my door with hiddenfees

Voordelen:: Cleaning staff in hall walls were friendly. Location for casino access great.

Nadelen:: Wall separated from structure of building. Viable mold where separation is located. Ice machine broken. Smell of chlorine strong in room.

Voordelen:: Location

Nadelen:: Recieved no room service, unmentioned resort fees, most expensive parking in all of niagara,

Voordelen:: The bed was not firm . The charges that I incurred were not clear to me as there were two deductions exceeding 500$ that didn't anyway meet that discounted price that showed on the booking. Com. I would say misleading....

Nadelen:: Billing was complicated I paid upfront and then as I received another deduction. Why? And for what?

Nadelen:: We upgraded to a fallsview room. This meant we had to use a private elevator. Not really a negative, but odd in an inconvenient way.