Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr

Voordelen: The staff

Nadelen: Things were dirty, dog food was on the floor, had burn marks on covers and sheets when it suppose to be smoke free, microwave did not work. Very unhappy

Voordelen: I waited over 30 minutes to check into my room because nobody was at the front desk. There were more than 5 people that walked out because they couldn't wait any longer for someone to tend to them...

Nadelen: everything

Voordelen: Location is near hey and shopping

Nadelen: Mold in shower which barely worked. Handrails not secure . Stained wash clothes. Rip bedspread. Nothing in kitchen. You have to call if you want toaster, coffeemaker, coffee, utensils, ice bucket or tray, hair dryer. No elevatr in 2 bldgs with stairs!

Voordelen: Near St Johns Town Center shops and restaurants

Nadelen: Room condition. 'All Rooms Newly Renovated and Non-Smoking' apparently means new coat of paint was applied over the smoke film. Room reeked of smoke and mildew. Heavily applied deodorizer spray did nothing to mask the stench. Room itself was filthy.

Voordelen: The property was conveniently located to shopping centers, restaurants and other locations of interests.

Nadelen: I specifically asked for a smoke free room. It appears that the tenant in the adjacent unit was a heavy smoker and the smell permeated throughout my room. It was to an extent that I had trouble ...