Sercotel Gran Hotel Luna de Granada

ontbijtbuffet was goed verzorgd.

tijdens het ontbijt-en avondbuffet,veel herrie en rumoer bij het constant opruimen van servies,bestek,etc. op lorries door het estaurant.

groot goed gestructureerd hotel

weinig restaurants in de buurt

weinig, veel ajutolawaai alle wegen lopen er vlak langs

resaurant sfeerloos alleen buffet, past niet bij 4 sterren, in lounga ontsiering van speelautomaat

Location

We are a family with 3 years old girl. When we came, we were offered to upgrade to family room. We did so and paid additional sum of many. This was a mistake. Every night other guests were smoking in their rooms and cigarette smoke came through vents into our rooms. A few times fire alarm went off during the night but nobody cared about that. When we spoke to personel, they did nothing. We were totally disappointed. Worst hotel we have stayed!

Looked after by good staff who cared about guests.

Its location and traffic niose even on the 5th floor.

Breakfast was extensive if perhaps lacking in 5* quality, which I could expect of a 4* to be fair. The room was of a good size and was well decorated and clean. It had a pool, although not terribly enticing to get in to, it helped with the 40+ degree heat. The curtains allowed for total sun exposure black-out, great for siestas in July!

The pool area was severeley lacking an upgrade to bring it in line with the other good hotel facilities.

The hotel provided free Internet. The hotel was only a couple of blocks from a stop on the City Tour bus. The hotel provided secure parking.

The air conditioning system in the hotel was substandard, and I found the breakfast buffet mediocre.

The hotel was shabby smelly and by no means a 4 star