Eastin Hotel Penang

shopping at queensbaymall

no

The room is fairly well furnished with modern furniture, and a walled flat screen TV. Air-conditioning is very good and the shower water pressure is good too. Bed and bedding is quite comfortable. The doormen and the bell boys were courteous and friendly, similarly the housekeeping staff. Partial sea view is great

Internet service was provided but only limited to local access, which is not good as I could not get my Windows mail. In the end I had to use my own mobile modem. The front desk staff need more training to attend to clients checking in. The lady was just asking for my passport or IC instead of offering help to check me in. The insistence for the date of birth is a real turn off. Housekeeping staff only came around at 5.00 p.m. to clean the room, which was very late, and we've just came back to the room after having been out the whole day, very inconvenient. Room size is much smaller than those we have stayed at Gurney Drive.

Carpark security system, brand new and comfortable bed.

Limited carparking lot