Best Western Plus Hotel Carlton

Location was even better than we'd thought it would be. Within just a few minutes' walk of the ancient quarter with its many little restaurants, cafes and shops. A delightful hotel, with all expected modern facilities. Very good breakfast; room with all the expected amenities. Good WiFi. Parking available, but not on-site--this is important if you have a car as parking is not easy in Annecy. Great staff!

Nothing much. Tiny elevator which must be shared with staff coming and going to clean rooms etc. and guests.

Clean, modern room. Comfortable bed and nice lighting. Great location for nearby restaurants and bars ib old part of town.

Curtains could close tighter.

Very well located, close to the historical center of Annecy and the lake. The room was comfortable and clean. The staff was efficient and attentions.

The room was a bit small. Price for parking, pet and breakfast is a bit too much.

The stuff was very friendly and helpful. The room was clean and fresh. The location is great, 2 min from the train station, 15 min from the lake.

We didn’t get why this hotel has 4 stars. The room was really small with basic facilities, the bar has limited options of spirits and the the overall experience didn’t make it to 4 stars hotel it Europe.