Best Western Amsterdam

Het onbijt was redelijk goed

kamer geen verwarming zelfs de airco werd niet warm daar ze dit voorstelde maar blaasde enkel koude lucht. Toilet was lek bleef lopen. Overal natte vochtige plekken aan plafond en vloer. Ik zou dit hotel an niemand aanraden en vind persoonlijk dat dit hotel zeker niet in booking com moet voorgesteld worden. Was zeer grote teleurstelling. Zeer spijtig want was tijdje geleden dat we Amsterdam nog bezocht hadden. Dit hotel ligt zelfs in een gevaarlijke woning buurt. Auto van andere gasthotel werd raam van ingeslagen. Neen, echt onveilig en zeker niet aan te bevelen

Vriendelijk personeel

Ruime kamer met redelijke bedden wel moesten we het reeds bij reservatie aangevraagde babybedje opnieuw vragen er er te lang op wachten. Als je maa een rit van 150 km aankomt wil onze baby wel even slapen. Onbijt was voor nederlandse normen ok.

Zie hierboven+ zeer onaangename weedgeur op de gang en veel nachtlawaai van de anderre gasten.

Ligging

Sanitair: douchekop slecht + ruimte niet goed schoon

Very poor service given for the money we paid.. Found blood stains and urine stains on mattress in room. Got moved room which also had urine stains on sheet was given a new sheet however the night staff were very rude about this and asked what's the problem now. Would definitely not recommend anyone to stay here very un helpful and not worth the money.

Size of the room.

Very far from everything. Cleanliness isn’t up to expectations.

Staff at arrival was great. Clean, satisfactory room

No elevator to 4th floor and promised help did nur arrive in the v morning. Very expensive shuttle, cut told how expensive previously

The manner in which the manager Celine dealt with our complaints. Very polite, honest, fair and above all professional

I cannot understand why a lift that should facilitate all 4 floors only works for 1... the 4th.

the vibe the way u can do ur own thing.

It was really cold in our room. Aircon (heat pump) don't worked, we informed staff about it, but nothing changed.

10 minutes from the city centre on the tram. Very reasonable price. Get what you pay for.

Bathroom smelt due to damp. Beds were very old and could do with being replaced. When staying in amsterdam you have to pay a 5% tourist charge, this is added to your hotel bill.