Hotels in Amman

Voordelen:: Just the dicoration

Nadelen:: Services, Rate

Voordelen:: One of the best Hotel I ever seen.Thank you Enrico

Voordelen:: I enjoyed the stay in the hotel,it was with a perfect service,and a very nice hospitality,but I recommend wifi Internet to be present in the room instead of or with the cables

Voordelen:: Location was very nice, excellent view from my room, desing.

Nadelen:: Its not 5 star hotel max 1 star hotel,no service not clean and very bad staff

Voordelen:: i think this hotel is highly overrated, we went there during the holiday, most of the facilities were closed...

Nadelen:: there were lack of coordination between staff, we had reservations for 2 rooms, but when we got there they only had one, and the receptionist started yelling that there is no other reservation, and when we showed the confirmation she started appologizing...they charge about 20 JD for the breakfast that wouldn't cost more than 2 JD, they dont even have juice or fresh mint tea in the "Royal CLUB' which is 50 JD more than the dulex room ..

Voordelen:: Concierges waren helemaal geweldig om je vragen te beantwoorden en het je naar het zin te maken. Kamers mooi en prachtig uitzicht. Prima hotel.

Nadelen:: Ontbijtbuffet was minder. Ze konden de drukte niet aan.

Voordelen:: bovenverwachting goed prijs prestatie zeer goed zowel zakelijk als prive een aanrader evenals de stad

Nadelen:: niks

Voordelen:: Very classy but pricey

Nadelen:: Hotel staff not too familiar with citys cultural centres

Voordelen:: Location is Good

Nadelen:: Guest relations knowledge is very poor

Voordelen:: The reason I stayed in this hotel was that the conference I came to attend was held in this hotel. I booked Club Room and was upgraded to Business Suite. The suite was in the 24th floor and has everything I needed during my 1 night/2 days business trip - nice view.

Nadelen:: Nothing major at all. If there is onething I felt a bit irrelevant, it was the car parking although available, not up to a 5star hotel level. I expect LCD TV in rooms of such hotel and especially such suite instead of the normal television that is dated long time ago.

Voordelen:: every thing

Nadelen::

Voordelen:: Staff was friendly and very professional. The check in was check out was very easy and non-complicated. The rooms were very comfortable and quiet which is what I wanted.

Voordelen:: The perfect hotel to stay in for the perfect vacation , strongly recommend .

Nadelen:: it's a very excellent hotel yet pricey !!

Nadelen:: Het hotel heeft verschillende ingangen. Duur ..

Voordelen:: the location, no need to go out side the premises every thing around modern hotel nice top rof cafe .

Nadelen:: nothing

Voordelen:: Facilities were new and incredible, very good value for Amman

Nadelen:: Rain shower didn’t work but given we had a suite we had other shower options

Nadelen:: Heat was working even though i had it on A, the Heating was very loud

Voordelen:: Service was great, we were upgrade with our room, food was great.Free internet.

Voordelen:: it is relatively a quite clean hotel with nice staff.

Voordelen:: The location was why we chose the hotel, but the service and facilities made it a pleasure. It is by far the best choice for Petra. (It's proximity to the ruins makes it worth the small price differential between it and other hotels)

Voordelen:: suited for business trip

Voordelen:: everything is ok accept 2 things price is not as in site they add 20 jod they said tax per night and its very noisy there is constractions in high floors from 8am start diging till afternoon it was so bad

Nadelen:: noisey noisey noisy

Voordelen:: Het ontbijt was prima verzorgd met ruime keus. Het hotel was wel wat duur voor de kwaliteit van de kamers.

Voordelen:: The hotel has an excellent location in the center of town city and also between all 5 stars in the city. my stay was a weekend stay. The hotel had big rooms and nice view. with a reasonable price. good service,

Nadelen::

Voordelen:: Good facilities, but distant from the city center.

Nadelen:: The bar services needs some improvements.

Voordelen:: The breakfast & swimming pool

Nadelen:: Hall between rooms it is an ols hotel need to renew many things or upgrade!

Voordelen:: -

Nadelen:: Het was een erg slecht hotel dat ook al niet meer aangesloten is bij de Radisson keten. Het stonk er overal naar rook, was erg oud en het personeel erg onvriendelijk. Prijs/kwaliteit was totaal uit balans

Voordelen:: The room was spacious, the beds were big

Nadelen::

Voordelen:: The staff were excellent and service could not be faulted.

Nadelen:: There were no means to book tours.

Voordelen:: Hotel staff are very nice, friendly and supportive

Nadelen:: The hotel did not meet my expectations from Kempinski chain of hotels. I have been to Kempinski hotels in Europe and other countries but i did not find this hotel matching other Kempinski hotels. I found that the hotel furniture needs renovation although i made an upgrade to an executive room.

Nadelen:: The bath are not clean in the rooms and old

Nadelen:: Very poor erea. Not very clean. Extremely dated.

Voordelen:: The location is perfect. Nice rooms, clean, easy to park the car

Nadelen:: Security checking is irritating, no free wifi, swiing pool was not open.

Voordelen:: Hotel Staff, breakfast, game room & pool.

Voordelen:: location,food & staff helpness.

Nadelen:: too much security check at the entrance every time.

Voordelen:: cleaniness

Nadelen:: the pillows are not comfotrable

Voordelen:: Very nice place to stay, the location is wonderful very close to most restaurants, cafes, and lots of other services, just walking distances

Nadelen:: I had to pay 30% extra charge for the breakfast as taxes, this is really too much, it was 16% city tax and 14 % service charge. In addition, the internet should be free

Voordelen:: Goed, druk, zakelijk hotel

Voordelen:: the location of the hotel

Nadelen:: the room service was really bad. the sheets had some blood stains when i arrived and the pillows were extremly not comfortable. for a five star hotel they should have other types of pillows. The room service said to me they are all out and we can not get you another type

Voordelen:: Een uitnodigend hotel, het biedt ruimte zonder 'leegte', en is zeer proper. De keuken is gevarieerd en lekker.

Voordelen:: The location was good

Nadelen::

Voordelen:: Excellent service, spacious room, very nice lounging area around the pool, view over the city

Nadelen:: Room only available at 12 (was announced, but was hoping could get it earlier)

Voordelen:: nothing

Nadelen:: every thing starting from the reception

Voordelen:: Hotel desing

Nadelen:: staff profisonalism

Voordelen:: Perfecte locatie Uitstekende bemanning

Voordelen:: Generally good end to end

Nadelen:: The cleanness of the WC and the less kits for washroom abd food

Voordelen:: The room was excellent .

Nadelen:: The internet is too expensive , 5JD / hour or 17 JD/day is too much I think.

Voordelen:: No thanks Please write at least 15 words

Nadelen:: No thing

Voordelen:: Room comfort, staff at reception, the staff at breakfast restaurant were not enough, so the servise was a little slow and not ver prompt although they were very polite.

Voordelen:: cheap 5 stars and good location

Nadelen:: internet service usage, not 5 stars in cleanness

Nadelen:: 1- the rate that is shown on booking.com doesn't include anything beside accomdation which where not stated at all when booking.. ( no access to anything .. no breakfest... everything u need to do at the hotel is done for extra very premium charges) 2- the exchange money rate at the hotel is complete a robbery 3- standard two bed rooms are so small 4- no cell phone coverage on the high floors which leads on using the room land line phone to make calls (again each phone call charges are at very premium prices)

Voordelen:: staff very helpful

Nadelen::

Voordelen:: Location

Nadelen:: has to be more wellcomed !!

Voordelen:: Location of the hotel.

Nadelen:: Breakfast buffet was not that great.

Voordelen:: Clean, Good services, excellent staff, quiet. Excellent location.

Nadelen:: Expensive and breakfast was decidedly average. If breakfast was not free, no one would pay for it.

Voordelen::

Nadelen:: When we arrived, they claimed the reservation was canceled, then they provided a room. I would not know why such thing would happen.

Voordelen:: gunstige ligging

Nadelen:: vele constructie en bouwwerkzaamheden zowel in als buiten het hotel

Voordelen:: Nothing

Nadelen:: Nothing

Voordelen:: Housekeeping staff was efficient, services provided were quick.

Nadelen:: Breakfast buffet was average, hardly anybody spoke English making it difficult to communicate. And I found the bathroom to be very shabby, not suitable for a 5-star hotel.

Nadelen:: Water did not work in the morning. The internet also did not work in the morning. Difficult to get taxis. Difficult to exchange money.

Voordelen:: very good staff

Nadelen:: Bathroom quality very bad,,,

Voordelen:: Staff are very helpfull, Traders Vic Resturant is enjoyable

Nadelen:: The price of the Hotel's room is expensive comparing to other Hotels in Amman

Voordelen:: Location

Nadelen:: Service and response can be significantly improved

Voordelen:: The rooms were spacious. That is about all.

Nadelen:: the furniture is believed to be older than king tut. the hall ways need new carpets. The area where you eat breakfast is chaos. Oh, and i found a hair in the fried egg tray which is longer than my index finger!!! the hotel has no facilities whatsoever. The people who rated this five-star must have been blind or have not paid a visit a long ime ago. It is a 3-star -with luck!

Voordelen:: I have gotten a good welcome specially the welcome drink.Another thing is the internet is completely free of charge which I thought is subject to an expensive charge.

Nadelen:: I think yuo should take a better photos for hotel's room.The hotel needs more refubrshment.

Voordelen:: The entire staff was helpful and friendly. Our room was clean and quiet and the bed was very comfortable. Diana at check in was very efficient and helpful, Nader in the lobby made sure we found our way to dinner outside the hotel and even one of the gate security guards intervened when an independent cab driver tried to scam us. We had an excellent dinner one night at il Terrazzo in the hotel. The service was spot on and the chef come out to see if we liked how he had prepared our meals and why he used the flavor combinations. Breakfast the next morning was also top notch and both Raed at the reception and our server Alaa made sure everything was as we expected. Every member of the staff made sure we were taken care of and that our stay was 5 Star. This was the last stop on a fantastic 21 day trip through Egypt and Jordan and the Amman Marriott staff capped it off !!

Voordelen:: I frequently travel and this was one of the worst experiences I had. Extremely rude management, that refuses to accommodate even the simplest request (look up my Marriott rewards number). I recommend staying at the Intercon next time.

Voordelen:: the staff were very fast and helpful. the hotel rooms are clean and size is fair for short stay.

Nadelen:: the internet is expensive and for the full rate should be free. room service food quality was dissapointing. for ahigh rate luxery hotel, a bath rope is standard, the marriot should add to all rooms

Voordelen:: I liked the service which was very fast. The staff was polite and curtious. They understood our demands which is rear.

Voordelen:: The stay was so good and the hotel is a real 5 starts Hotel.

Nadelen:: Internet is highly expensive comparable to Jordan's reputation in advanced internect connection, meaning it should be the cheapest in the region.

Voordelen:: Everything seeemed to be in running order.

Nadelen:: The room was not always in full order after the cleaning. No wi-fi in the rooms.

Voordelen:: every thing was execllent. I felt as if I was at home.

Voordelen:: In Jordan hotels at check-in all the luggages are scanned - this is very good and make us feel safe.

Nadelen::

Voordelen:: It was nice stay in Marriott Hotel - Amman, also the rate was very good compare to the hotel facilities and luxury .

Nadelen:: It was Fantastic Hotel

Voordelen::

Nadelen:: There was avery large party one night. It appeared to be a very expensive party of influental people. The noise was extremely loud in my ninth-floor room. The staff moved me to a room on the other side of the hotel that was quiet. Several guests were upset about the noise. Also, the temperature in the rooms is centrally controlled and is kept too warm.

Voordelen:: Prima hotel, veilig. Frontdesk personeel vriendelijk en behulpzaam

Nadelen:: Brandalarm gaat om de haverklap af na gebruik douche, als de deur van de badkamer open gaat. Gemeld maar wordt als "normaal" afgedaan. Toiletten in openbare ruimtes hotel ronduit slecht. Bedonderd door chauffeur van hotel taxi.

Voordelen:: The library ,and the spa and of course the security

Nadelen::

Voordelen:: Room service is very slow make call several time to fullfil your request

Nadelen:: Location is remote and not friendly

Voordelen:: Nothing

Nadelen:: Very overpriced? overrated ( I have no idea how did they get 4 stars). Dirty, rude staff. Do not recommend

Voordelen:: I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service.

Nadelen:: Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.

Voordelen:: Locatie is geweldig.

Nadelen:: Vloeren stinken naar rook

Voordelen:: Location is very good, staff is friendly, breakfast abundant.

Nadelen:: The hotel has not been properly clean in months, not only stained carpets but crumbles and dirt al over them. They do not vacuum. athe bathroom had dirty floors (they do not swip) Greasy stained baseboards mold in the caulking, stained bathroom curtains and dirty windows. It is not acceptable. One thing is a hotel out of date thst needs a serious renovation, the other is a filthy one. Cleaning properly is very easy to achieve. I found 2stars hotels in Jordan that were spotless. Belle vue condition is unaceptable.

Voordelen:: The location and the value for the money.

Nadelen:: So many old furniture the room so small you have to tell the so many times if you need any thing breakfasts not in the range

Voordelen:: Location is great breakfast was good

Nadelen:: Need more maintanac in the room

Voordelen:: The room was perfect. They have given us a suite although we asked for a standard double room. The room was really comfortable / clean. The location was perfect. It was just in the second circle. The workers were really helpful. I highly recommend this hotel.

Voordelen:: good value for the money, five minute walk to petra visitor center. efficient staff, comfortable room, good breakfast included in price

Voordelen:: getting out of the hotel each day, it was very basic and not pleasant to be in.

Nadelen:: Room was dirty from day 1. Never got vaccumed or dusted by staff. There was toe nails in the draws and cotton buds on the thread bear carpet. These never got removed for the duration of our stay.The lightening was very poor and dangerous .having sticky tape wrapped around the wire to keep it together.The toilet had never been bleached,in a long time. No complimentray water(esential in a hot country) or tea making facilities. Not a 4 star as stated by you. more like a 2 star.

Voordelen:: Nothing about this hotel was likable. however the breakfast was ok, but basic.the bathroom was dirty and the room hadn't been cleaned prior to our arrival. thewre were fingernails and cotton buds on the thread bear carpet, we left them there to see if they woukld be picked up, they stayed there for the whole of our stay.the electrics were dangerous, having sticky tape around them.

Nadelen:: The room was dirty, even when the room was made up each day the floor was never vaccumed, no complimentary water, or tea making facilities. Our daughter was woken up by a male staff member , who came into her room at 5.30am checking the mini bar and aking her if she was checking out. Her door was locked but she forgot to put on the chain. This member of staff didn't leave the room even though our daughter was in bed.The reception staff never smiles. The room card keys kept not working and we had to have them reprogrammed. It was hard to get a cup of tea or coffee and we had to chase staff everytime. the bathroom in the room was dirty, the staff need to have training on how to clean and bleach the toilet.

Voordelen:: Big bathroom with a window.

Nadelen:: Late room service (cleaning). Dirty windows (although I have been told that therre was a sandstorm the previous week...).

Voordelen:: Large clean room with fantastic views. Ideal location in centre of city - easy to get a taxi outside. Room service was very prompt. We slept well and there was a good selection for breakfast.

Nadelen:: Room was a little tired, but I'd happily stay there again. Didn't like that we had to pay upfront for the stay when we arrived.

Voordelen:: Location only is the best.

Nadelen:: We booked non smoking but they gave us smoking and they said we don’t have non smoking. Room was small and smelled bad. You can get much better hotel like Ayass for same price but much much bigger rooms and with free breakfast on. So we moved from Ibis to Ayass the next day.

Voordelen:: Staff were extremely unprofessional.

Nadelen:: Retrain staff.

Nadelen:: Dirty rooms No standards Broken stuff No amenities 7 complaints made on first night only

Voordelen:: I stayed at this hotel for 1 week. The room was a good side and the bathroom was a good size too. The hotel is in a location which is convenient ie across the road from Amman Mall and easy access to get to the airport and around Amman. The check in staff were friendly (not too friendly, just friendly), security staff were exceptional - always smiling, always welcoming and always happy to have a chat. The tour operator (taxi and tour service) staff are a little "pushy" in trying to get you to use their services. The souvenier shop staff member was friendly and talkative. The housekeeping staff were always helpful and did a good job cleaning the rooms. The decor is looking a little old/outdated but this is cosmetic. The bed was comfortable and I had no issues sleeping. The bathroom is the only part of the hotel which was poor - it worked fine but did not look fine ie the shower looked dirty/stained (but was clean) and the door frame on the bathroom side of the bathroom door had rotted with the moisture (which is not an issue but just looks poor). The was a small fridge in the room and a safe too. Overall - I liked the hotel and the staff, but believe it needs a little bit of care (the bathroom). A special mention again to the security staff who were just brilliant and made me feel safe and ensured the hotel was safe.

Voordelen:: Good location.

Voordelen:: TV channels (cable TV)

Nadelen:: 1.Cleanliness of towels, room 2.Room is too small, no free space 3.No complimentary tea or coffee atleast must have cuttle(water boiler) 4.No parking, atleast should prepare for customers who have cars. 5.Staff not respect, how to look at people.

Voordelen:: Good (and complimentary) wi-fi, decent food, good selection of tv channels and on top of it all excellent location within Amman. Very efficient security staff

Nadelen:: The service was slightly sluggish sometimes, but overall it was on a good level

Nadelen:: Tourist groups acting like invaders in the buffet of the restaurant. After them, it was difficult to enjoy cleaness and food in the restaurant....

Voordelen:: location

Nadelen:: noisy neighbours

Voordelen:: Het Ibis is net nieuw en is dus noch erg netjes. Het personeel probeerd het iedereen naar het zin te maken. Zo waren tijdens ons verbfijf grote tv schermen in de binnen tuin voor de voetbal wedstrijden. Het was wat koud en toen werden er dekens gebracht!. Ontbijd is goed en het avondeten is eenvoudig maar goed.

Nadelen:: We moesten het personeel van het restaurant zoeken in de keueken omdat we de eerste gasten waren. Het parkeerterrein was nog niet open dus de auto moest in de straat staan. We hadden geluk er was plaats!

Voordelen:: De kamer was schoon. Het hotel lag in een goede wijk.

Nadelen:: De kamer was erg klein en het ontbijt was erg slecht

Voordelen:: Receptie zeer vriendelijk en behulpzaam. Kamer comfortabel. Fris en schoon hotel. Niet-rokers kamers. Prima locatie vlakbij Amman mall.

Voordelen:: goede prijs:kwaliteit verhouding, wat ver van het centrum, handige shopping mall 20m van het hotel

Voordelen:: Clean, brand new, and good value for money

Nadelen:: Internet not always working, no tea/coffee/kettle in room, we were given a bottle of water on day 1 and then we had to buy expensive water from the hotel, restaurant and coffee shop staff not friendly. Beware of high tax charges.

Voordelen:: a new good option in a nice part of the city. very clean and cosy rooms. a cot for our little one was provided immediately. there is a safe and big flat tv screen in the room. close to big shopping malls like Amman (opposite the hotel) and Mecca malls (about 10 minutes by taxi). a ride to the city centre costs about 2 JD by taxi. there is a super restaurant not far from the hotel. and a big supermarket in C-town shopping centre just opposite the hotel.

Nadelen:: unfortunately the hotel staff were not very helpful about the location of the hotel (couldn't show where is it at the map). a bit too small bathroom. no fridge in the room.

Voordelen:: the internet & tv

Nadelen:: items at the WC is bad quality as there are no room serivce as breakfast at least must be mine bar at the room