Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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10,0
Voordelen: All steps during the process were easy and fast.
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10,0
Voordelen: The staff was just excellent in everything. I will definitely use this location again. Keep up the good work Mr. Boris and Ms. Lenny.
Nadelen: Keep doing an excellent job.
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4,8
Voordelen: The women that helped me were very nice.
Nadelen: I wasn’t told the daily insurance was optional. I was told to pick from basic or higher. This cost an extra $140.00 which is not professional in my opinion.
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6,0
Charge for extra miles
Voordelen: Unlimited miles but you can’t drive more than 150 miles.they charge extra.
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10,0
Voordelen: Great service
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8,8
Local office was great, central customer service was terrible
Voordelen: The staff at the Queens Village office was great and the value of the rental was excellent.
Nadelen: My car got a flat in Massachusetts and Enterprise did nothing to help. After a wait of five hours, roadside assistance told me they had arranged a replacement car- which they insisted upon, rather than simply patching the damaged tire. When I arrived at the local office, there was no car for me. I was subsequently told I would be charged for not returning the car on-time (which I could not do, as I was stranded in Massachusetts). The local office staff are helpful but the central office is terrible.
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10,0
Excellent
Voordelen: Friendly efficient sevice. Car worked well. Conveniently located from JFK but needed to take an UBER for $35 @ way. Good deal at this location
Nadelen: No free drop off or pick up
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5,6
Voordelen: Car was available when I picked it up, the attendants were friendly
Nadelen: Car was dirty and beat up. They offered to take it to the car wash but I was already running late
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10,0
Great service! Professional knowledgeable staff!
Voordelen: Excellent service by the manager there, Jason (I believe that was his name), as well as all the staff! True professional, and was incredibly nice. They were able to upgrade me to a nicer rental (a class or 2 up) than what I requested. I will most definitely be returning for my next rental needs. They mention and offer to you unnecessary extras but were also very knowledgeable about what was actually useful to get and what wasn't for my specific circumstances, and they did not lie about a single thing.
Nadelen: I have no complaints whatsoever. There was literally nothing that I could have requested more from a car rental.
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10,0
Voordelen: Very friendly
Nadelen: Nothing
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9,6
Voordelen: Excellent customer service, despite it being a very busy day they all did everything possible to assist and get me a car as quickly as possible. Will definetly come back.
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9,6
Voordelen: these guys are awesome: free pickup the evening before, free upgrade to a much more comfortable vehicle, very fast processing, very friendly
Nadelen: Tank was only a quarter full
beoordeling van
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10,0
Voordelen: All steps during the process were easy and fast.
beoordeling van
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10,0
Voordelen: The staff was just excellent in everything. I will definitely use this location again. Keep up the good work Mr. Boris and Ms. Lenny.
Nadelen: Keep doing an excellent job.
beoordeling van
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10,0
Voordelen: Great service
beoordeling van
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8,8
Local office was great, central customer service was terrible
Voordelen: The staff at the Queens Village office was great and the value of the rental was excellent.
Nadelen: My car got a flat in Massachusetts and Enterprise did nothing to help. After a wait of five hours, roadside assistance told me they had arranged a replacement car- which they insisted upon, rather than simply patching the damaged tire. When I arrived at the local office, there was no car for me. I was subsequently told I would be charged for not returning the car on-time (which I could not do, as I was stranded in Massachusetts). The local office staff are helpful but the central office is terrible.
beoordeling van
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10,0
Excellent
Voordelen: Friendly efficient sevice. Car worked well. Conveniently located from JFK but needed to take an UBER for $35 @ way. Good deal at this location
Nadelen: No free drop off or pick up
beoordeling van
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10,0
Great service! Professional knowledgeable staff!
Voordelen: Excellent service by the manager there, Jason (I believe that was his name), as well as all the staff! True professional, and was incredibly nice. They were able to upgrade me to a nicer rental (a class or 2 up) than what I requested. I will most definitely be returning for my next rental needs. They mention and offer to you unnecessary extras but were also very knowledgeable about what was actually useful to get and what wasn't for my specific circumstances, and they did not lie about a single thing.
Nadelen: I have no complaints whatsoever. There was literally nothing that I could have requested more from a car rental.
beoordeling van
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10,0
Voordelen: Very friendly
Nadelen: Nothing
beoordeling van
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9,6
Voordelen: Excellent customer service, despite it being a very busy day they all did everything possible to assist and get me a car as quickly as possible. Will definetly come back.
beoordeling van
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9,6
Voordelen: these guys are awesome: free pickup the evening before, free upgrade to a much more comfortable vehicle, very fast processing, very friendly
Nadelen: Tank was only a quarter full
beoordeling van
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4,8
Voordelen: The women that helped me were very nice.
Nadelen: I wasn’t told the daily insurance was optional. I was told to pick from basic or higher. This cost an extra $140.00 which is not professional in my opinion.
beoordeling van
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6,0
Charge for extra miles
Voordelen: Unlimited miles but you can’t drive more than 150 miles.they charge extra.
beoordeling van
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5,6
Voordelen: Car was available when I picked it up, the attendants were friendly
Nadelen: Car was dirty and beat up. They offered to take it to the car wash but I was already running late
beoordeling van
