Auto huren Melbourne

1 locatie in Melbourne

╳

Alamo beoordelingen

Autoverhuurlocaties

Alamo

Locaties in Melbourne

1 Air Terminal Pkwy

+1 844 891 0544

Alle beoordelingen voor Alamo

Alamo beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

10,0

Nadelen: Best place to rent a car from

Beoordeeld: sep. 2019

beoordeling van
9,6

Voordelen: Yes, very friendly and fast

Nadelen: All was great

Beoordeeld: mei 2019

beoordeling van
4,4

Voordelen: The staff was not friendly, maybe it had to do with the fact that they had to wait for my delayed plane after their closing hours. Also, I called Alamo to verify payment methods and they told me that a debit card was allowed as long as I had a flight itinerary and they still gave me grief.

Nadelen: The person at the counter asked if I wanted a collision insurance for $22.00 extra I said yes, he forgot to mention that it was a daily rate and my bill ended up being twice as much. Overall not a good experience. He made me look for the policy that shows that I could pay with a debit card.

Beoordeeld: apr. 2019

beoordeling van
8,4

Nadelen: The USB socket in the car did not charge my phone. This was very annoying.

Beoordeeld: feb. 2019

beoordeling van
10,0

Great Car

Voordelen: We rented a Ford Fusion Hybrid; great gas mileage and plenty of room for four adults and our bags. (41 mpg highway and 52 mpg around town)

Nadelen: It's a little under powered in town.

Beoordeeld: jan. 2019

beoordeling van
7,6

Great service

Voordelen: The agent was friendly and efficient.

Beoordeeld: mrt. 2018

beoordeling van
10,0

Voordelen: Easy, quick check in and drop off.

Nadelen: A little pricey for a van, because of the Honda Classic that week.

Beoordeeld: mrt. 2018

beoordeling van
10,0

Never a line in MLB

Voordelen: Fast easy dropoff, it took 30 seconds and I was done

Beoordeeld: feb. 2018

beoordeling van
10,0

Consistent value proposition

Voordelen: Quarter tank gas purchase option

Beoordeeld: feb. 2018

beoordeling van
6,8

Voordelen: Getting midsize for no more $$$.

Nadelen: Returning the car was very confusing. It said on the sign in the parking lot "Take your key, write down your odometer reading and bring them inside." Who the heck, stranded in the lot, knew where "inside" is/was. Recommend this: put "In the baggage claim" area on all outdoor signs in the Melbourne FL Alamo lot.

Beoordeeld: okt. 2017

beoordeling van
6,0

Confusing drop off

Voordelen: The counter agent was very friendly

Nadelen: The signage directing where to drop the car and where to check in is practically non-existant. We had to guess our way through it

Beoordeeld: aug. 2017

beoordeling van
10,0

Fine

Voordelen: Price for the car was fine

Beoordeeld: aug. 2017

beoordeling van

10,0

Nadelen: Best place to rent a car from

Beoordeeld: sep. 2019

beoordeling van
9,6

Voordelen: Yes, very friendly and fast

Nadelen: All was great

Beoordeeld: mei 2019

beoordeling van
10,0

Great Car

Voordelen: We rented a Ford Fusion Hybrid; great gas mileage and plenty of room for four adults and our bags. (41 mpg highway and 52 mpg around town)

Nadelen: It's a little under powered in town.

Beoordeeld: jan. 2019

beoordeling van
10,0

Voordelen: Easy, quick check in and drop off.

Nadelen: A little pricey for a van, because of the Honda Classic that week.

Beoordeeld: mrt. 2018

beoordeling van
10,0

Never a line in MLB

Voordelen: Fast easy dropoff, it took 30 seconds and I was done

Beoordeeld: feb. 2018

beoordeling van
10,0

Consistent value proposition

Voordelen: Quarter tank gas purchase option

Beoordeeld: feb. 2018

beoordeling van
10,0

Fine

Voordelen: Price for the car was fine

Beoordeeld: aug. 2017

beoordeling van

8,4

Nadelen: The USB socket in the car did not charge my phone. This was very annoying.

Beoordeeld: feb. 2019

beoordeling van
7,6

Great service

Voordelen: The agent was friendly and efficient.

Beoordeeld: mrt. 2018

beoordeling van
6,8

Voordelen: Getting midsize for no more $$$.

Nadelen: Returning the car was very confusing. It said on the sign in the parking lot "Take your key, write down your odometer reading and bring them inside." Who the heck, stranded in the lot, knew where "inside" is/was. Recommend this: put "In the baggage claim" area on all outdoor signs in the Melbourne FL Alamo lot.

Beoordeeld: okt. 2017

beoordeling van

4,4

Voordelen: The staff was not friendly, maybe it had to do with the fact that they had to wait for my delayed plane after their closing hours. Also, I called Alamo to verify payment methods and they told me that a debit card was allowed as long as I had a flight itinerary and they still gave me grief.

Nadelen: The person at the counter asked if I wanted a collision insurance for $22.00 extra I said yes, he forgot to mention that it was a daily rate and my bill ended up being twice as much. Overall not a good experience. He made me look for the policy that shows that I could pay with a debit card.

Beoordeeld: apr. 2019

beoordeling van
6,0

Confusing drop off

Voordelen: The counter agent was very friendly

Nadelen: The signage directing where to drop the car and where to check in is practically non-existant. We had to guess our way through it

Beoordeeld: aug. 2017

beoordeling van

Best beoordeeld #2

Enterprise

8,5 Uitstekend (12.842 beoordelingen)

2 locaties in Melbourne

╳

Enterprise beoordelingen

Autoverhuurlocaties

Enterprise

Locaties in Melbourne

1 Air Terminal Pkwy

+1 321 951 8830

920 Harbor City Blvd

+1 321 676 2426

Alle beoordelingen voor Enterprise

Enterprise beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

4,0

Nadelen: Wasn’t completely full of gas, dirty interior and no washer fluid at all and had to purchase.

Beoordeeld: jul. 2019

beoordeling van
10,0

Voordelen: Very professional

Nadelen: Price could of always been better, thank you.

Beoordeeld: mei 2019

beoordeling van
10,0

Voordelen: Staff was friendly and fast service

Beoordeeld: feb. 2019

beoordeling van
10,0

Voordelen: Great staff. They put me in a car even when the reservation I had through this site did not show up. I had to pay full price but they took care of me.

Beoordeeld: jan. 2019

beoordeling van
10,0

Quick and easy, great clean car

Voordelen: Fast

Beoordeeld: sep. 2018

beoordeling van
10,0

Wish all cars had such limited mileage

Voordelen: New

Nadelen: Could use more creature comforts inside car.

Beoordeeld: dec. 2017

beoordeling van
10,0

Nadelen: car was not clean

Beoordeeld: okt. 2017

beoordeling van
2,0

Not helpful!!

Voordelen: Rented van online with kayak, needed to push back pick up time but enterprise could not help me. They told me I had to email kayak since I booked with them. Employees we not helpful. First van I was given had a cracked windshield. Took it right back, when bringing new van the employee said he was to busy bring it up yourself.

Beoordeeld: sep. 2017

beoordeling van
3,2

Wrong Car and overcharged

Nadelen: We asked for a Standard car and they only had smaller. They offered us a pickup truck! They charged us for an upgrade to an SUV we didn't want and I couldn't drive. They also charged us for insurance we declined.

Beoordeeld: aug. 2017

beoordeling van
10,0

Voordelen: Fast, easy, reliable

Beoordeeld: mei 2017

beoordeling van
10,0

Voordelen: Excellent counter person

Nadelen: Nothing

Beoordeeld: mei 2017

beoordeling van
2,0

Nadelen: This was my drop off place and there was no one there because (though 2 people knew I was dropping my rental off and one of them WORKED there previously) told me that Sat was a 9-12 operation

Beoordeeld: apr. 2017

beoordeling van

10,0

Voordelen: Very professional

Nadelen: Price could of always been better, thank you.

Beoordeeld: mei 2019

beoordeling van
10,0

Voordelen: Staff was friendly and fast service

Beoordeeld: feb. 2019

beoordeling van
10,0

Voordelen: Great staff. They put me in a car even when the reservation I had through this site did not show up. I had to pay full price but they took care of me.

Beoordeeld: jan. 2019

beoordeling van
10,0

Quick and easy, great clean car

Voordelen: Fast

Beoordeeld: sep. 2018

beoordeling van
10,0

Wish all cars had such limited mileage

Voordelen: New

Nadelen: Could use more creature comforts inside car.

Beoordeeld: dec. 2017

beoordeling van
10,0

Nadelen: car was not clean

Beoordeeld: okt. 2017

beoordeling van
10,0

Voordelen: Fast, easy, reliable

Beoordeeld: mei 2017

beoordeling van
10,0

Voordelen: Excellent counter person

Nadelen: Nothing

Beoordeeld: mei 2017

beoordeling van

4,0

Nadelen: Wasn’t completely full of gas, dirty interior and no washer fluid at all and had to purchase.

Beoordeeld: jul. 2019

beoordeling van
2,0

Not helpful!!

Voordelen: Rented van online with kayak, needed to push back pick up time but enterprise could not help me. They told me I had to email kayak since I booked with them. Employees we not helpful. First van I was given had a cracked windshield. Took it right back, when bringing new van the employee said he was to busy bring it up yourself.

Beoordeeld: sep. 2017

beoordeling van
3,2

Wrong Car and overcharged

Nadelen: We asked for a Standard car and they only had smaller. They offered us a pickup truck! They charged us for an upgrade to an SUV we didn't want and I couldn't drive. They also charged us for insurance we declined.

Beoordeeld: aug. 2017

beoordeling van
2,0

Nadelen: This was my drop off place and there was no one there because (though 2 people knew I was dropping my rental off and one of them WORKED there previously) told me that Sat was a 9-12 operation

Beoordeeld: apr. 2017

beoordeling van

Best beoordeeld #3

Budget

7,4 Goed (4.250 beoordelingen)

2 locaties in Melbourne

╳

Budget beoordelingen

Autoverhuurlocaties

Budget

Locaties in Melbourne

1700 W New Haven Ave

+1 321 727 8056

One Air Terminal Parkway

+1 321 951 4809

Alle beoordelingen voor Budget

Budget beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

6,8

Voordelen: The car was good

Nadelen: Customer service

Beoordeeld: aug. 2019

beoordeling van
4,4

Voordelen: Convient

Nadelen: Get rid of the lady at the counter. The worst costomer service that I have ever had anywhere.

Beoordeeld: mei 2019

beoordeling van
8,8

Nadelen: Agent should have walked me to the car or driven it up to the front. I had to try to find it in a mall parking lot, wasted my already tight schedule looking for it!

Beoordeeld: mrt. 2019

beoordeling van
8,4

Voordelen: Rental counter is very conveniently located in the airport. Completing the rental agreement was also super efficient and I was checked in pretty quickly. Super easy to go grab the car and leave the airport once the rental agreement had been completed.

Nadelen: No one came out with me to check the car and look for any damage. I did this myself before leaving the lot

Beoordeeld: mrt. 2019

beoordeling van
2,0

Voordelen: Everything but the price.

Nadelen: Charged me over $100. more than I was quoted from kayak.

Beoordeeld: nov. 2018

beoordeling van
2,0

Nadelen: Showed up at Budget and their computers were down so they would not rent me a car despite my reservation.

Beoordeeld: mrt. 2018

beoordeling van
4,4

Misleading

Voordelen: Inside a Sears Service Center. Opened at 8am sharp.

Nadelen: I reserved a compact car (Ford Fusion or similar), they gave me a Fiesta, subcompact, but still chraged for the compact. There were very limited choises in this lot.

Beoordeeld: aug. 2017

beoordeling van
6,8

At was not what we ordered and was nor washed

Voordelen: Agent was friendly, offered us a larger car and the easy pick up and drop off.

Beoordeeld: mei 2017

beoordeling van
10,0

Voordelen: Choice of car and price

Beoordeeld: mei 2017

beoordeling van
6,0

Upgrade scam

Voordelen: Fast check-in and drop off was easy

Nadelen: The agent who checked us in said if we didn't up grade for an additional $5.00 a day, we would get a small sub-compact car. We needed to pay more for a bigger car, a Kia--something similar to a Chevy Malibu. When I looked at our reservation, I had reserved an intermediate car, so we should not have had to pay for the upgrade. I am going to call to see if we can get that amount refunded. Car did not have a USB outlet for our phone.

Beoordeeld: apr. 2017

beoordeling van
8,0

Voordelen: Everything , nice people and efficient.

Beoordeeld: mrt. 2017

beoordeling van
10,0

Schedule changes were easy online

Voordelen: I was able to easily adjust my schedule online via he Budget website. I had to ultimately cancel my reservation 24 hours from my pick-up time and was not charged any fee. My 5-star ratings are based on previous budget rentals.

Beoordeeld: feb. 2017

beoordeling van

8,8

Nadelen: Agent should have walked me to the car or driven it up to the front. I had to try to find it in a mall parking lot, wasted my already tight schedule looking for it!

Beoordeeld: mrt. 2019

beoordeling van
10,0

Voordelen: Choice of car and price

Beoordeeld: mei 2017

beoordeling van
10,0

Schedule changes were easy online

Voordelen: I was able to easily adjust my schedule online via he Budget website. I had to ultimately cancel my reservation 24 hours from my pick-up time and was not charged any fee. My 5-star ratings are based on previous budget rentals.

Beoordeeld: feb. 2017

beoordeling van

6,8

Voordelen: The car was good

Nadelen: Customer service

Beoordeeld: aug. 2019

beoordeling van
8,4

Voordelen: Rental counter is very conveniently located in the airport. Completing the rental agreement was also super efficient and I was checked in pretty quickly. Super easy to go grab the car and leave the airport once the rental agreement had been completed.

Nadelen: No one came out with me to check the car and look for any damage. I did this myself before leaving the lot

Beoordeeld: mrt. 2019

beoordeling van
6,8

At was not what we ordered and was nor washed

Voordelen: Agent was friendly, offered us a larger car and the easy pick up and drop off.

Beoordeeld: mei 2017

beoordeling van
8,0

Voordelen: Everything , nice people and efficient.

Beoordeeld: mrt. 2017

beoordeling van

4,4

Voordelen: Convient

Nadelen: Get rid of the lady at the counter. The worst costomer service that I have ever had anywhere.

Beoordeeld: mei 2019

beoordeling van
2,0

Voordelen: Everything but the price.

Nadelen: Charged me over $100. more than I was quoted from kayak.

Beoordeeld: nov. 2018

beoordeling van
2,0

Nadelen: Showed up at Budget and their computers were down so they would not rent me a car despite my reservation.

Beoordeeld: mrt. 2018

beoordeling van
4,4

Misleading

Voordelen: Inside a Sears Service Center. Opened at 8am sharp.

Nadelen: I reserved a compact car (Ford Fusion or similar), they gave me a Fiesta, subcompact, but still chraged for the compact. There were very limited choises in this lot.

Beoordeeld: aug. 2017

beoordeling van
6,0

Upgrade scam

Voordelen: Fast check-in and drop off was easy

Nadelen: The agent who checked us in said if we didn't up grade for an additional $5.00 a day, we would get a small sub-compact car. We needed to pay more for a bigger car, a Kia--something similar to a Chevy Malibu. When I looked at our reservation, I had reserved an intermediate car, so we should not have had to pay for the upgrade. I am going to call to see if we can get that amount refunded. Car did not have a USB outlet for our phone.

Beoordeeld: apr. 2017

beoordeling van

Best beoordeeld #4

Hertz

7,4 Goed (3.881 beoordelingen)

3 locaties in Melbourne

╳

Hertz beoordelingen

Autoverhuurlocaties

Hertz

Locaties in Melbourne

1 Air Terminal Pkwy

+1 321 723 0315

140 N Harbor City Blvd

+1 321 723 4257

840 South Harbor City Blvd

+1 321 723 4257

Alle beoordelingen voor Hertz

Hertz beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

10,0

Voordelen: KORY TATE WAS VERY HELPFUL EXPLAINED EVERY THING , HE IS VERY CUSTOMER FRIENDLEY.OVERALL EXCELLANT EXPERIENCE

Nadelen: NOTHING

Beoordeeld: jul. 2019

beoordeling van
9,6

Voordelen: Friendly staff good doing business with them

Nadelen: nothing

Beoordeeld: jul. 2019

beoordeling van
8,8

Voordelen: Choice of vehicle 2019 KAI,VERY NICE CAR.

Nadelen: Rental price by month was to high.

Beoordeeld: mrt. 2019

beoordeling van
5,6

Voordelen: Hertz staff bent over backwards tring to fix the problems caused by useing this 3rd party to rent.

Nadelen: 3rd party sites dont cover all the requirements needed. Bad coverage was offered by 3rd party insurance. No refunds available....even though the 3rd party caused the loss. Will never rent from again.

Beoordeeld: mrt. 2019

beoordeling van
10,0

Voordelen: great guys...great service

Beoordeeld: aug. 2018

beoordeling van
4,0

Customer service

Voordelen: Close to my house

Nadelen: The gentlemen checking me in was rude. He was more interested in his personal phone. The car was not ready and was not clean so I had to wait . Once I waited a half an hour more the car was still not clean but I took anyway because I was due to leave the city. Customer service and overall lack of respect is an issue at this location. I still have not received the final bill even though I called the day after I dropped the car.

Beoordeeld: jun. 2018

beoordeling van
2,0

Felt like a scam

Nadelen: My reservation was not found when I arrived to pick up my car. There is no 800 number that I could have called to sort this out with KAYAK. Hertz accommodated me very well, but I would never recommend to use this service to book in the future.

Beoordeeld: jun. 2018

beoordeling van
2,0

Nadelen: You don't have a customer service phone number. Please have some-one call me on 323 518 4616 asap. Otherwise you will be fully reported to the company in which you co-join. Thanks Karen

Beoordeeld: jan. 2018

beoordeling van
4,0

Nadelen: Are rental was prepaid and it took 45 minutes to check in due to Hertz needing a credit check.

Beoordeeld: okt. 2017

beoordeling van
2,0

Employees need to be replaced

Voordelen: Nothing

Nadelen: -No customer service skills, -Employees felt that their conversation about what they did the night before was more important than helping the 7 people in line. -Better training for the employees on rules and regulations. 90% of people go paperless in parts to the rest of the world going green. For them to sit there and say they have to have 2 different bills that is mailed to my address was obscured! To turn away a customer because they did not have these two "home" bills, even though I was a prepaid customer is just unheard of. Very, very bad for business.

Beoordeeld: okt. 2017

beoordeling van
7,6

Car was nice

Voordelen: Good value

Nadelen: That after the rental, your location did not close out my rental and,1 1/2 weeks later it stil wasnt closed out and you still retained my deposit. I had to call corporate AND the local to get my agreement finished AND I still have to wait another week and a half for my refund of the deposit. Which you will have retained for a total of 3 weeks. I'LL NEVER RENT HERTZ AGAIN

Beoordeeld: sep. 2017

beoordeling van
9,2

Matt the Man

Voordelen: Pleasant surprise...great customer service. Great experience. Would recommend highly

Beoordeeld: aug. 2017

beoordeling van

10,0

Voordelen: KORY TATE WAS VERY HELPFUL EXPLAINED EVERY THING , HE IS VERY CUSTOMER FRIENDLEY.OVERALL EXCELLANT EXPERIENCE

Nadelen: NOTHING

Beoordeeld: jul. 2019

beoordeling van
9,6

Voordelen: Friendly staff good doing business with them

Nadelen: nothing

Beoordeeld: jul. 2019

beoordeling van
8,8

Voordelen: Choice of vehicle 2019 KAI,VERY NICE CAR.

Nadelen: Rental price by month was to high.

Beoordeeld: mrt. 2019

beoordeling van
10,0

Voordelen: great guys...great service

Beoordeeld: aug. 2018

beoordeling van
9,2

Matt the Man

Voordelen: Pleasant surprise...great customer service. Great experience. Would recommend highly

Beoordeeld: aug. 2017

beoordeling van

7,6

Car was nice

Voordelen: Good value

Nadelen: That after the rental, your location did not close out my rental and,1 1/2 weeks later it stil wasnt closed out and you still retained my deposit. I had to call corporate AND the local to get my agreement finished AND I still have to wait another week and a half for my refund of the deposit. Which you will have retained for a total of 3 weeks. I'LL NEVER RENT HERTZ AGAIN

Beoordeeld: sep. 2017

beoordeling van

5,6

Voordelen: Hertz staff bent over backwards tring to fix the problems caused by useing this 3rd party to rent.

Nadelen: 3rd party sites dont cover all the requirements needed. Bad coverage was offered by 3rd party insurance. No refunds available....even though the 3rd party caused the loss. Will never rent from again.

Beoordeeld: mrt. 2019

beoordeling van
4,0

Customer service

Voordelen: Close to my house

Nadelen: The gentlemen checking me in was rude. He was more interested in his personal phone. The car was not ready and was not clean so I had to wait . Once I waited a half an hour more the car was still not clean but I took anyway because I was due to leave the city. Customer service and overall lack of respect is an issue at this location. I still have not received the final bill even though I called the day after I dropped the car.

Beoordeeld: jun. 2018

beoordeling van
2,0

Felt like a scam

Nadelen: My reservation was not found when I arrived to pick up my car. There is no 800 number that I could have called to sort this out with KAYAK. Hertz accommodated me very well, but I would never recommend to use this service to book in the future.

Beoordeeld: jun. 2018

beoordeling van
2,0

Nadelen: You don't have a customer service phone number. Please have some-one call me on 323 518 4616 asap. Otherwise you will be fully reported to the company in which you co-join. Thanks Karen

Beoordeeld: jan. 2018

beoordeling van
4,0

Nadelen: Are rental was prepaid and it took 45 minutes to check in due to Hertz needing a credit check.

Beoordeeld: okt. 2017

beoordeling van
2,0

Employees need to be replaced

Voordelen: Nothing

Nadelen: -No customer service skills, -Employees felt that their conversation about what they did the night before was more important than helping the 7 people in line. -Better training for the employees on rules and regulations. 90% of people go paperless in parts to the rest of the world going green. For them to sit there and say they have to have 2 different bills that is mailed to my address was obscured! To turn away a customer because they did not have these two "home" bills, even though I was a prepaid customer is just unheard of. Very, very bad for business.

Beoordeeld: okt. 2017

beoordeling van

Best beoordeeld #5

Thrifty

7,1 Goed (2.764 beoordelingen)

1 locatie in Melbourne

╳

Thrifty beoordelingen

Autoverhuurlocaties

Thrifty

Locaties in Melbourne

One Air Terminal Parkway

+1 321 727 8484

Alle beoordelingen voor Thrifty

Thrifty beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

2,0

Nadelen: According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.

Beoordeeld: aug. 2019

beoordeling van
10,0

Voordelen: Everything went great!

Nadelen: Keep-up the good work

Beoordeeld: jun. 2019

beoordeling van
5,2

Nadelen: Long wait to get car/keys. Overcharged and charged for services not used or agreed to.

Beoordeeld: sep. 2018

beoordeling van
8,0

Nadelen: Slightly higher charge than agreed due to taxws

Beoordeeld: jul. 2018

beoordeling van
9,6

Voordelen: The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !

Beoordeeld: jul. 2018

beoordeling van
4,0

Line too long

Nadelen: I canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.

Beoordeeld: jul. 2018

beoordeling van
2,0

Nadelen: I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.

Beoordeeld: jul. 2018

beoordeling van
5,2

Voordelen: Great customer service during check in /out

Nadelen: The first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.

Beoordeeld: jul. 2018

beoordeling van
6,8

Bogus charges

Nadelen: :bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.

Beoordeeld: apr. 2018

beoordeling van
9,2

Not vehicle I reserved

Nadelen: Reserved an altima,they had none so I was charged more for a van

Beoordeeld: apr. 2018

beoordeling van
2,0

Horrible Customer Service

Voordelen: Absolutely nothing!

Nadelen: Absolutely no hello or smile Upon arrival. I asked if the rental agent could go over terms and conditions as she advised they were different from the web site. She refused and also advised that she will not except the coverage I prepaid for. She advised if I didn’t take the coverage she was offering I could not rent the vehicle. Do not rent from Thrifty/ Dollar at MLB airport. This is a franchisee location and they do not have even a mediocre representation of Thrifty/ Dollar.

Beoordeeld: mrt. 2018

beoordeling van
10,0

Voordelen: No issues. Great

Nadelen: N/A

Beoordeeld: jan. 2018

beoordeling van

10,0

Voordelen: Everything went great!

Nadelen: Keep-up the good work

Beoordeeld: jun. 2019

beoordeling van
9,6

Voordelen: The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !

Beoordeeld: jul. 2018

beoordeling van
9,2

Not vehicle I reserved

Nadelen: Reserved an altima,they had none so I was charged more for a van

Beoordeeld: apr. 2018

beoordeling van
10,0

Voordelen: No issues. Great

Nadelen: N/A

Beoordeeld: jan. 2018

beoordeling van

8,0

Nadelen: Slightly higher charge than agreed due to taxws

Beoordeeld: jul. 2018

beoordeling van
6,8

Bogus charges

Nadelen: :bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.

Beoordeeld: apr. 2018

beoordeling van

2,0

Nadelen: According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.

Beoordeeld: aug. 2019

beoordeling van
5,2

Nadelen: Long wait to get car/keys. Overcharged and charged for services not used or agreed to.

Beoordeeld: sep. 2018

beoordeling van
4,0

Line too long

Nadelen: I canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.

Beoordeeld: jul. 2018

beoordeling van
2,0

Nadelen: I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.

Beoordeeld: jul. 2018

beoordeling van
5,2

Voordelen: Great customer service during check in /out

Nadelen: The first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.

Beoordeeld: jul. 2018

beoordeling van
2,0

Horrible Customer Service

Voordelen: Absolutely nothing!

Nadelen: Absolutely no hello or smile Upon arrival. I asked if the rental agent could go over terms and conditions as she advised they were different from the web site. She refused and also advised that she will not except the coverage I prepaid for. She advised if I didn’t take the coverage she was offering I could not rent the vehicle. Do not rent from Thrifty/ Dollar at MLB airport. This is a franchisee location and they do not have even a mediocre representation of Thrifty/ Dollar.

Beoordeeld: mrt. 2018

beoordeling van

Best beoordeeld #6

National

8,0 Uitstekend (880 beoordelingen)

1 locatie in Melbourne

╳

National beoordelingen

Autoverhuurlocaties

National

Locaties in Melbourne

1 Air Terminal Pkwy

+1 844 891 0545

Alle beoordelingen voor National

National beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

10,0

Voordelen: Fast, efficient, friendly personnel.

Beoordeeld: feb. 2019

beoordeling van

10,0

Voordelen: Fast, efficient, friendly personnel.

Beoordeeld: feb. 2019

beoordeling van

Best beoordeeld #7

Avis

7,4 Goed (19 beoordelingen)

2 locaties in Melbourne

╳

Avis beoordelingen

Autoverhuurlocaties

Avis

Locaties in Melbourne

1 Air Terminal Parkway

+1 321 768 7578

1700 West New Haven Avenue, Suite 619A

+1 321 726 9845

Alle beoordelingen voor Avis

Avis beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

5,2

Voordelen: Nice location but could use more parking

Nadelen: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.

Beoordeeld: jan. 2019

beoordeling van
2,0

Nadelen: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.

Beoordeeld: mei 2018

beoordeling van
6,0

Car and service was good BUT....

Voordelen: car was clean.

Nadelen: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.

Beoordeeld: dec. 2017

beoordeling van
10,0

Voordelen: Cost what was quoted when I picked it up I asked for compact but all the had was midsize Good customer service-pick up and drop off easy

Beoordeeld: jan. 2017

beoordeling van
8,0

Simple dropoff at small airport

Voordelen: Dropoff was quick and simple

Nadelen: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.

Beoordeeld: dec. 2016

beoordeling van
10,0

Voordelen: Kosten werd aangehaald toen ik opgehaald Ik vroeg voor compacte maar alle hadden was midsize Goede klantenservice-pick-up en drop-off easy

Beoordeeld: jan. 2017

beoordeling van

10,0

Voordelen: Cost what was quoted when I picked it up I asked for compact but all the had was midsize Good customer service-pick up and drop off easy

Beoordeeld: jan. 2017

beoordeling van
10,0

Voordelen: Kosten werd aangehaald toen ik opgehaald Ik vroeg voor compacte maar alle hadden was midsize Goede klantenservice-pick-up en drop-off easy

Beoordeeld: jan. 2017

beoordeling van

8,0

Simple dropoff at small airport

Voordelen: Dropoff was quick and simple

Nadelen: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.

Beoordeeld: dec. 2016

beoordeling van

5,2

Voordelen: Nice location but could use more parking

Nadelen: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.

Beoordeeld: jan. 2019

beoordeling van
2,0

Nadelen: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.

Beoordeeld: mei 2018

beoordeling van
6,0

Car and service was good BUT....

Voordelen: car was clean.

Nadelen: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.

Beoordeeld: dec. 2017

beoordeling van

Best beoordeeld #8

Dollar

5,8 Oké (15 beoordelingen)

1 locatie in Melbourne

╳

Dollar beoordelingen

Autoverhuurlocaties

Dollar

Locaties in Melbourne

One Air Terminal Parkway

+1 321 725 5255

Alle beoordelingen voor Dollar

Dollar beoordelingen voor Melbourne

Recente beoordelingen

Alle beoordelingen
Positief
Neutraal
Negatief

10,0

Nadelen: Everything was good, but this survey didn't allow me to enter my opinion

Beoordeeld: feb. 2019

beoordeling van
4,4

Nadelen: My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??

Beoordeeld: feb. 2018

beoordeling van
2,0

No unlimited miles

Nadelen: Booked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.

Beoordeeld: mei 2017

beoordeling van
2,0

No one was at the counter - other agents speculated that she went home

Voordelen: Nothing

Nadelen: We were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.

Beoordeeld: apr. 2017

beoordeling van
2,0

Mileage rule was not disclosed

Nadelen: When I arrived I was told for the "price" I booked at I couldn't do more than 400 miles in three days. Problem was, that was not disclosed at the time of my online reservation and I was going to Miami which was 200 miles one way. When I explained that the girl called over the manager. He was sitting in the waiting area and I think bothered he had to come to the desk. He said no, not at that price only 400. I went to Enterprise right next door. ThNk goodness they had a car left.

Beoordeeld: dec. 2016

beoordeling van
2,0

Dollar rental is a scam and should not be allow on

Nadelen: Dollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??

Beoordeeld: feb. 2016

beoordeling van
9,6

Voordelen: The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.

Nadelen: There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.

Beoordeeld: jan. 2016

beoordeling van

10,0

Nadelen: Everything was good, but this survey didn't allow me to enter my opinion

Beoordeeld: feb. 2019

beoordeling van
9,6

Voordelen: The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.

Nadelen: There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.

Beoordeeld: jan. 2016

beoordeling van

4,4

Nadelen: My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??

Beoordeeld: feb. 2018

beoordeling van
2,0

No unlimited miles

Nadelen: Booked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.

Beoordeeld: mei 2017

beoordeling van
2,0

No one was at the counter - other agents speculated that she went home

Voordelen: Nothing

Nadelen: We were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.

Beoordeeld: apr. 2017

beoordeling van
2,0

Mileage rule was not disclosed

Nadelen: When I arrived I was told for the "price" I booked at I couldn't do more than 400 miles in three days. Problem was, that was not disclosed at the time of my online reservation and I was going to Miami which was 200 miles one way. When I explained that the girl called over the manager. He was sitting in the waiting area and I think bothered he had to come to the desk. He said no, not at that price only 400. I went to Enterprise right next door. ThNk goodness they had a car left.

Beoordeeld: dec. 2016

beoordeling van
2,0

Dollar rental is a scam and should not be allow on

Nadelen: Dollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??

Beoordeeld: feb. 2016

beoordeling van

keddy by Europcar

1 locatie in Melbourne

╳

Autoverhuurlocaties

keddy by Europcar

Locaties in Melbourne

Terminal Buildings, Melbourne, Victoria

Sunnycars

1 locatie in Melbourne