Inn at the Peachtrees Ascend Hotel Collection

Review

The staff was super sweet and helpful. All of them! I feel bad saying anything bad about the hotel bc they literally were so nice!

The phone didn't work, someone had to come fix it, the shower head was set up in a way that it was impossible to move in the shower. Really weird. The room was located right next to a busy street and all we heard was trucks all night long. Thin walls and we heard people fighting in other rooms. There was this bright streetlight that shined through our room and curtains. We couldn't keep it out. The parking was annoying and very hard to do in a cramped space. I left my stay early, and complained about the room. The guy at front desk told me he would credit me half the day back, but I ended up being charged another half day and not credited. So I have paid more for a stay than I was suppose to. I've called and left a message anout getting my money back, but no response.

Very nice staff. Well priced for a good location

Our booking was not confirmed. But they were very nice and helped us through it. The room was loud

Toilet leaked, couldn't use the fridge it wouldn't shut. Made a call to get it fixed and no came.

The people working there were friendly and helpfull

The first room they gave us the air was not cooling the room. The next room they gave us by the next morning the whole floor by bathroom and sink were wet. Finanly they gave us a 3rd room and it was ok. They had only 2w4 room they were using and the rest were under renovation.

The staff were all extremely friendly and helpful. The location was good-- a couple of blocks from the Peachtree marta station.

The room was in fairly poor shape, and the housekeeping left a lot to be desired--the bathroom floor was never swept in the 4 days and 3 nights I was there, and it seemed as if the room was not actually being cleaned during the day, just towels being replaced and bed made. The hotel had begun a much-needed renovation about a month before I stayed there, so hopefully things will be better for people who come later.

I liked the fact that my room had a stove, refrigator, and microwave. This was convient for a family that do not want to eat out every night.

I did not like the bed, it was very low to the ground and the could not sleep. I also woke up with back pain. I also did not like the fact, my family did not have any soap and lotion. The bathtub was also not really clean.

Very nice and friendly staff.

The location of the hotel is well suited to reach downtown things to see and do.

The hotel is in a dilapidated state. To be fair, the hotel is in the middle of being refurbished, however, it would have been nice to know about this beforehand. This means sections are inaccessible and noisy builders are around during day time. Room door didn't close well. Staff is friendly, though.

Positive attitude of staff to handle any & every matter....keep it up

Close to downtown, easy to get to freeways