Pittsburgh autoverhuur

Voordelen: The car was clean.

Nadelen: Not taking advantage of new renters. A rental that should have been $125, was over $300. These “fees” were for insurances and add on I thought I needed. Good for Dollar, they made a pretty penny off my ignorance. However, I’ll be renting from someone else from now on; even if it cost a bit more.

EZ Pass Nightmate and False Advertising

Voordelen: The car was clean

Nadelen: Dollar and Kayak advertised a Toyota RAV4 or similar. However , when they did not have that available and I inquired, the rude woman kept yelling over me “OR SIMILAR.” She said they actually don’t even have almost any Toyota’s. Then why advertise it? She said I got an even better car with an upgrade. What she meant was they gave me a larger, crappier car that takes more gas because they didn’t have the inventory for the size car I wanted. She then told us our route had at least 4 tolls in every leg of our trip. She was impatient as we tried to confirm this on google maps, and we ended up buying the EZ Pass for a daily $15.99 charge. We got to the tolls and the device did not work. I called Dollar and they told me to pay for them myself and it would be handled when I returned the car. Thankfully there were only 2 tolls total in our whole trip, so the woman was either mistaken or lied. However, Dollar then told me that EZ Pass is a different company so it’s my problem. The attendant at Akron actually yelled over me. He told me it’s mh problem because they are Dollar, not EZ Pass, so I need to call EX Pass. Thankfully, the other attendant was pleasant and listened, and they refunded the daily charge. What a ridiculous rental experience. I’m renting with Enterprise next time. I’ve never had an issue with them.