Vind goedkope vluchten naar Montréal

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Vluchtinformatie: Nederland - Montréal

Vlucht komt aan over Montréal
Vluchten vertrekken vanaf Nederland
Vlucht prijs € 263
Luchtvaartmaatschappijen WOW air, Air Transat, British Airways, KLM, SWISS, Lufthansa, Icelandair

Tips voor het vinden van goedkope vliegtickets naar Montréal

Goedkoop vliegticket naar Montréal boeken? 25% van onze gebruikers vonden een retourticket naar Montréal voor de volgende prijs (of minder): Vanaf Amsterdam Schiphol € 359
Boek minstens 2 weken voor vertrek als je een ticket voor minder dan de gemiddelde prijs wilt boeken.
Het hoogseizoen is in mei, juni en juli. De goedkoopst vliegmaand naar Montréal is september.
Vul je favoriete vertrekluchthaven en reisdatums in in het zoekformulier hierboven en bekijk direct de meest actuele vliegdeals voor Montréal.

Veelgestelde vragen - Montréal-vliegtickets boeken

Hoe lang duurt de vlucht naar Montréal?

Vluchten vanaf Amsterdam 7u 08m

Wat is de goedkoopste vlucht naar Montréal?

Het goedkoopste vliegticket naar Montréal vanaf Nederland in de afgelopen 72 uur kostte € 263 retour met de route Amsterdam naar Montréal. De populairste route is van Amsterdam naar Montréal en het goedkoopste ticket dat werd gevonden op deze route in de afgelopen 72 uur kostte € 274 retour.

Welke maatschappijen vliegen naar Montréal?

Vanaf Nederland vliegen over het algemeen KLM, Air France en Delta het vaakst naar Montréal. De populairste route is vanaf Amsterdam en KLM, Air France & Delta vliegen deze route het vaakst.

Welk vliegveld in Montréal ligt het dichtstbij het centrum van Montréal?

Montréal is met 2 grote vliegvelden verbonden. St Hubert (11 kilometer) is de dichtstbijzijnde luchthaven voor het centrum van Montréal en Pierre Elliott Trudeau Internationaal is 16 kilometer verwijderd van het centrum. Bekijk op de kaart.

Boek goedkope vluchten naar Montréal

(Retour)
Luchthavens
Herkomst
Amsterdam
€ 263
alleen
€ 263
Bestemming
Montréal
€ 263
alleen
€ 263
wo 20 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
ma 25 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 263
Trip: 6 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
KEF
CPH
Oké 5,6

Voordelen: Nice newish planes. Competent but basic service in the air. Nice air crew.

Nadelen: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Matig 2,0

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Goed 6,3

Voordelen: In flight staff was friendly.

Nadelen: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ma 11 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
32u 50m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 353
Trip: 10 dagen
Gemiddeld 0,0 Onvoldoende
Gebaseerd op 0 beoordelingen
do 2 mei
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
14u 15m
zo 12 mei
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
13u 30m
€ 465
Trip: 11 dagen
Gemiddeld 7,1 Goed
Gebaseerd op 1.013 beoordelingen
Boardingsproces
7,5
Comfort
6,8
Personeel
8,0
Entertainment
6,9
Eten
6,4
YUL
YYZ
Oké 5,0

Voordelen: Price

Nadelen: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

YEG
YYZ
Oké 4,6

Voordelen: Flight was quiet and uneventful. Kudos to the pilots.

Nadelen: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.

CUN
YEG
Uitstekend 10,0

Voordelen: Lots of leg room.

YVR
YUL
Goed 6,6

Nadelen: No charging outlet for tablets or cell phones

YEG
YYZ
Matig 2,3

Nadelen: Seats are too small, not enough leg room, no entertainment

ma 28 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
28u 00m
wo 27 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
15u 50m
€ 485
Trip: 31 dagen
Gemiddeld 7,3 Goed
Gebaseerd op 20.068 beoordelingen
Totaal
7,4
Boardingsproces
7,6
Comfort
7,2
Personeel
8,0
Entertainment
6,9
Eten
6,8
EWR
LHR
Uitstekend 10,0

Voordelen: Very friendly

MXP
LHR
Uitstekend 10,0

Voordelen: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

LHR
BWI
Uitstekend 8,0

Voordelen: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Nadelen: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

LHR
PHX
Matig 2,6

Voordelen: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Nadelen: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

LHR
PRG
Matig 3,3

Voordelen: Direct flight. That’s it.

Nadelen: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

di 12 mrt.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 00m
ma 18 mrt.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
6u 55m
€ 515
Trip: 7 dagen
Gemiddeld 6,8 Goed
Gebaseerd op 8 beoordelingen
Totaal
8,0
Boardingsproces
8,0
Comfort
7,7
Personeel
8,4
Entertainment
7,1
Eten
7,5
AMS
MAN
Oké 5,0

Voordelen: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Nadelen: There were several flight delays and gates were changes a few times.

EBB
AMS
Uitstekend 10,0

Voordelen: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Nadelen: tough to sit on a plane for 9.5 hours

VCE
AMS
Oké 5,0

Nadelen: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

AMS
DXB
Oké 5,3

Voordelen: Entertainment options.

Nadelen: Service was poor, seat did not recline, and the food was terrible.

AMS
YUL
Oké 5,6

Voordelen: Food was good and crew members were very nice

Nadelen: My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that.

za 2 mrt.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
30u 25m
ma 1 apr.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 525
Trip: 30 dagen
8,1UitstekendToon beoordelingen
Gemiddeld 8,1 Uitstekend
Gebaseerd op 7.639 beoordelingen
Totaal
8,2
Boardingsproces
8,3
Comfort
7,9
Personeel
8,7
Entertainment
7,7
Eten
8,0
ZRH
SFO
Uitstekend 8,3

Voordelen: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Nadelen: Our flight was delayed and the seats were narrrow.

ZRH
SFO
Uitstekend 8,0

Voordelen: Crew was lovely! Friendly and happy. Well organized and responsive.

Nadelen: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

MXP
ZRH
Uitstekend 9,6

Voordelen: Very friendly, without being intrusive. Responsive and happy.

Nadelen: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

ZRH
LED
Oké 4,3

Nadelen: One hour delay. Last minute change of seats.

FCO
ZRH
Uitstekend 8,0

Voordelen: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Nadelen: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

wo 20 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
ma 25 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 263
Trip: 6 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

YYZ
KEF
Uitstekend 8,0

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Matig 2,0

Voordelen: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Nadelen: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

EDI
KEF
Goed 6,6

Voordelen: No frills budget carrier, mostly exactly as I expected.

Nadelen: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

ORD
KEF
Matig 2,0

Voordelen: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Nadelen: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

ma 28 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
10u 40m
di 26 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
12u 40m
€ 539
Trip: 30 dagen
8,0UitstekendToon beoordelingen
Gemiddeld 8,0 Uitstekend
Gebaseerd op 24.202 beoordelingen
Totaal
8,1
Boardingsproces
8,1
Comfort
7,9
Personeel
8,5
Entertainment
7,7
Eten
7,7
MUC
DUS
Oké 4,0

Nadelen: No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again.

SAN
FRA
Oké 5,0

Voordelen: Standard flight and comfort.

Nadelen: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

MUC
SOF
Uitstekend 9,6

Voordelen: Efficiency

Nadelen: Na

DFW
FRA
Uitstekend 10,0

Voordelen: Great staff and food

MUC
LHR
Goed 6,0

Voordelen: The flight was adequate.

Nadelen: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

ma 3 jun.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
10u 35m
za 15 jun.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 30m
€ 559
Trip: 13 dagen
Gemiddeld 7,3 Goed
Gebaseerd op 8.135 beoordelingen
Totaal
7,5
Boardingsproces
7,2
Comfort
7,4
Personeel
8,1
Entertainment
7,7
Eten
6,2
KEF
DEN
Goed 6,3

Voordelen: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Nadelen: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

KEF
YYZ
Goed 6,6

Voordelen: Same as other comment

Nadelen: Same as other comment

GLA
KEF
Uitstekend 8,4

Voordelen: Crew was very helpful and friendly. Seat comfort was fine. Entertainment is nice with free movies, music and Iceland travel video blogs. Can do a stay over in Iceland for no extra, up to 7 days, we plan to try that sometime.

DEN
KEF
Uitstekend 10,0

Voordelen: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!

Nadelen: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.

ZRH
KEF
Goed 6,6

Voordelen: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Nadelen: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

do 24 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
do 31 jan.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 272
Trip: 8 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Oké 5,6

Voordelen: Nice newish planes. Competent but basic service in the air. Nice air crew.

Nadelen: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

BOS
KEF
Matig 2,0

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Goed 6,6

Voordelen: I got a seat with more leg room and it was much more comfortable

Nadelen: Boarding was a bit frantic because of the lines at the airport for customs

DUB
KEF
Matig 2,0

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

do 24 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
do 31 jan.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 272
Trip: 8 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
KEF
BOS
Goed 6,6

Voordelen: I got a seat with more leg room and it was much more comfortable

Nadelen: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Goed 6,3

Nadelen: Seats are too small

BOS
KEF
Matig 2,0

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Goed 6,3

Voordelen: In flight staff was friendly.

Nadelen: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
Oké 5,6

Voordelen: Nice newish planes. Competent but basic service in the air. Nice air crew.

Nadelen: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

ma 11 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
32u 50m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 353
Trip: 10 dagen
Gemiddeld 0,0 Onvoldoende
Gebaseerd op 0 beoordelingen
zo 27 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
wo 6 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 274
Trip: 11 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
YYZ
KEF
Uitstekend 8,0

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

ORD
KEF
Matig 2,0

Voordelen: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Nadelen: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

DUB
KEF
Matig 2,0

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

zo 27 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
wo 6 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 274
Trip: 11 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
SXF
KEF
Goed 6,3

Voordelen: In flight staff was friendly.

Nadelen: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

YYZ
KEF
Uitstekend 8,0

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Matig 2,0

Voordelen: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Nadelen: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

zo 10 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
32u 50m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 382
Trip: 11 dagen
Gemiddeld 0,0 Onvoldoende
Gebaseerd op 0 beoordelingen
wo 13 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 274
Trip: 8 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
BOS
KEF
Matig 2,0

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Goed 6,6

Voordelen: I got a seat with more leg room and it was much more comfortable

Nadelen: Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

ORD
KEF
Matig 2,0

Voordelen: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Nadelen: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

zo 10 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
32u 50m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 382
Trip: 11 dagen
Gemiddeld 0,0 Onvoldoende
Gebaseerd op 0 beoordelingen
do 2 mei
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
14u 15m
zo 12 mei
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
13u 30m
€ 465
Trip: 11 dagen
Gemiddeld 7,1 Goed
Gebaseerd op 1.013 beoordelingen
Boardingsproces
7,5
Comfort
6,8
Personeel
8,0
Entertainment
6,9
Eten
6,4
YUL
YYZ
Matig 2,6

Nadelen: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

PUJ
YYZ
Oké 4,0

Voordelen: direct flight

Nadelen: like being in a flying school bus only the seats are less comfortable

YEG
YYZ
Matig 2,3

Nadelen: Seats are too small, not enough leg room, no entertainment

YUL
YYZ
Uitstekend 8,0

Voordelen: It left fairly promptly. Service was efficient. The seat was comfortable.

YUL
YVR
Oké 5,3

Voordelen: Crew was kind and attentive. Boarding was efficient.

Nadelen: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

wo 13 feb.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
11u 25m
wo 20 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
10u 10m
€ 274
Trip: 8 dagen
Gemiddeld 5,6 Oké
Gebaseerd op 1.502 beoordelingen
Totaal
5,9
Boardingsproces
6,2
Comfort
5,6
Personeel
6,9
Entertainment
4,2
Eten
4,7
SFO
KEF
Matig 2,0

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

BOS
KEF
Matig 2,0

Voordelen: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Nadelen: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Matig 2,0

Voordelen: Nothing

Nadelen: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BCN
Matig 2,0

Voordelen: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Nadelen: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Matig 2,0

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

ma 28 jan.
AMS
Amsterdam Schiphol
YUL
Montreal Pierre Elliott Trudeau International
28u 00m
wo 27 feb.
YUL
Montreal Pierre Elliott Trudeau International
AMS
Amsterdam Schiphol
15u 50m
€ 485
Trip: 31 dagen
Gemiddeld 7,3 Goed
Gebaseerd op 20.068 beoordelingen
Totaal
7,4
Boardingsproces
7,6
Comfort
7,2
Personeel
8,0
Entertainment
6,9
Eten
6,8
EWR
LHR
Uitstekend 10,0

Voordelen: Very friendly

MXP
LHR
Uitstekend 10,0

Voordelen: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

LHR
BWI
Uitstekend 8,0

Voordelen: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Nadelen: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

LHR
PHX
Matig 2,6

Voordelen: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Nadelen: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

BCN
LHR
Oké 5,6

Nadelen: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

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