Vind goedkope vluchten naar Boston (BOS)

Voordelen: Nothing

Nadelen: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

Voordelen: the staff was nice and attentive

Nadelen: the boarding procedures at CDG were lengthy and unlcear

Nadelen: The seats on my flight were very hard. I found it almost impossible to sit through the flight. I normally enjoy flying but find myself dreading the trip home. I am planning to bring an extra cushion to sit on in hopes that it will make a difference.

Nadelen: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

Voordelen: Nothing

Nadelen: Lost my bag, took 3 days to deliver it to hotel ruined my holiday.

Voordelen: Same as other comment

Nadelen: Same as other comment

Voordelen: Great crew, typical seats

Nadelen: Not having to pay for headphones on a long international flight

Voordelen: The flight was comfortable and the crew were helpful.

Nadelen: It would have been better not to stand long waiting to board.

Voordelen: They considered my reguest of vegiterian food.

Nadelen: I have no complaints.

Voordelen: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Nadelen: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Voordelen: The crew was very nice

Nadelen: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Voordelen: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it

Voordelen: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.

Voordelen: Excellent short flight

Nadelen: Did not eat

Voordelen: It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

Nadelen: Late departure. No roof during queuing for loading and rain...

Voordelen: In time. Plane half full. Perfect.

Voordelen: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.

Voordelen: It was a rather empty flight so I was able to have space to myself to stretch out.

Nadelen: Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food.

Nadelen: Dinner (entree, salad, shrimp appetizer, roll, and flan) and breakfast (fruit,croissant, roll,meat, cheese) were delicious -- but left us stuffed.Outstanding service. Milk or creme with coffee would have been nice.

Voordelen: Crew, plane was very comfortable, meals good and generous, luggage easy, on time. Overall, outstanding

Nadelen: Would it be too much to ask for a free beverage for the almost 3 hour flight between Dublin and Rome?

Voordelen: Don’t know how to just give a “n/a” response for food and entertainment. It wasn’t applicable because of such a short flight.

Nadelen: The gal who checked me in for my flight didn’t check my baggage all the way through even though I have a connecting flight with Aer Lingus to LA. However, fortunately, the baggage team caught the error and retagged my luggage properly. By the time I realized her error, they had already emailed me with the solution! Yay baggage team!! Thank you!

Voordelen: Staff was wonderful, food was great! Takeoff was a little delayed but they kept us informed and that was fine. Over all a wonderful experience

Nadelen: Nothing

Nadelen: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a

Nadelen: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.

Voordelen: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

Voordelen: Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time.

Voordelen: Arrived on time

Voordelen: Responsive excellent crew.

Nadelen: Long waits to get to the bathroom. Plane dated.

Voordelen: Entertainment System (technical apparatus neat); Food tasty

Nadelen: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

Voordelen: Crew was lovely! Friendly and happy. Well organized and responsive.

Nadelen: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Voordelen: Helpful crew

Nadelen: No food except for purchase. Expected at least cup of coffee/crackers

Voordelen: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Nadelen: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Voordelen: So so

Nadelen: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

Voordelen: It was on time

Nadelen: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Nadelen: Toilets were dirty and not enough toilet papers

Voordelen: Everything else

Nadelen: Was cold on plane

Voordelen: On time.

Voordelen: Great staff!

Nadelen: Nothing

Nadelen: Excellent flight but United lost my bag

Nadelen: Plane was over four hours late to depart! United did keep me up-dated but the reason for the delays kept changing!

Voordelen: United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant.

Voordelen: The seats were surprisingly comfortable.

Nadelen: Vegetarian selection of food could have been better.

Voordelen: I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well

Nadelen: A slight delay

Voordelen: The space of the seat is wide. Nice chocolate.

Nadelen: First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking.

Voordelen: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Nadelen: Could not check in online because the system was down.

Nadelen: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)

Nadelen: You are considered as a robber but it is inscribe nowhere you don’t have luggage

Voordelen: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

Nadelen: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Voordelen: Made up tons of time en route.

Nadelen: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Nadelen: 25 min late too much announcements during night flight, especially about duty free items and prices...

Voordelen: Good service for the price

Nadelen: More legroom

Voordelen: There were many comforts to the plane even in economy.

Nadelen: There is little leg room in economy for someone over 5’11”

Voordelen: My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing

Nadelen: At least air fresheners in bathrooms or something better so passengers can sit comfortably

Voordelen: The crew was great. Food was good for the most part.