Leonardo Hotel Vienna

Location, proximity of underground, friendly staff.

After receiving information about problems with booking related to credit card I send question to hotel but received no reply. However, room was booked and there were no issue on checking in.

The location of the hotel was excellent - shopping street just around the corner, West Station 10 min walk and metro to the city center also very close. Room was nice and bed comfy.

The breakfast room is a bit too small for the amount of visitors and food run out sometimes but overall the variety for breakfast was nice.

The location, the breakfast and politeness of staff

For the rate paid, I had more expectations. What I didnt like is that the room was hot and airconditioning disconnected. There was mildew in a corner of the bathroom. And room rather small.

The location of the hotel is excellent!! There is a big shopping area just around the corner and an indoor shopping centre opposite. 5 min walk to metro and trams. Great pressure showers on the rooms, comfortable beds and a good buffet breakfast.

We booked a superior room and for the price we paid, we expected it to be a much larger room than it was, pretty small in fact.... however, we did complain and the desk staff were very helpful and moved us to a room for three which was much more spacious and bearing this in mind, if we booked to stay again, then we would definitely book a room that slept three for the extra space.