Occidental Punta Cana

Terrible rooms, rude staff, and pushy salesman.

I don't review resorts often but the Occidental Punta Cana is an exception to the rest. After flying in, we waited in line to check in for an hour. We were then taken to our dark, dated room that was supposed to have one king bed, only to find two twin size beds pushed together to form one giant bed. Normally this would not be so bad if it were not for the fact that if you laid anywhere near the middle you would simply fall through, as the beds slid apart. The next morning we waited in line for another hour at the front desk in hopes of getting the room we paid for, only to be told to come back tomorrow. Relaxing on the beach was also impossible, since every five minutes a pushy salesman would walk by trying to sell any junk you could need. Again, this would not be so bad if they simply moved along as you said "no thank you" but this was not the case, on one occasion we were lectured for five minutes on how saying "no thank you" was rude. After finally deciding to go to bed, we were awoken at 4am by loud screaming and the sound of a fist fight in the common area of the building our room was in. The third morning we finally got a new room with one king beg, but in this room the safe was broken, and the door knob inside the bathroom was ripped off. Later that night we also learned that the resort turned off the water supply to the room after 1AM. The moral of the story is that if you have a family or want to relax, spend the extra money and stay at a 4 or 5 star resort.