Hipotels Playa de Palma Palace

We spent there 2 weeks and it was amazing. Our room were extremely clean when we arrived and it was well managed during our stay. The reception was great in overall: some receptionist were truly outstanding, some were good. The breakfast and the dinner were outstanding as well: the food is always fresh, it has a huge variability and between the days they combine them to make sure that the guests like it after the first days. The only "problem" was that we gained some weight.. :) The gym, wellness and the pool were clean & usable as well. Who do I suggest for: everybody, but mostly young people who are extrovert & planning to go out at nights and families as well: you can easily spend your time all day, without getting bored by not leaving the hotel. I also hint it for german people: for them the location is a huge advantage as well.

The location of the hotel is at a very German-specialized area. I do not have problem with that, but when we left the hotel and arrived to the coastline, we saw a lot of drunk people, who were chanting and making mess all the time.

House keeping is excellent and very clean. Bar and restaurant staff is superb.

In room safety box is charged additionally. The shower area does not have a wall. We needed to be very cautious not to be flooded all over the bathroom. The roll up screen is useless. There seems to be only few rooms without a wall or a window at shower booth.

Like many have said its a great hotel in a good location if you want to be close to the German party areas. Rooms are very modern clean with excellent facilities and breakfast was vast! however there are a few downsides...

The hotel really feels like a 4.5*, it just doesn't have much of an atmosphere outside the rooms. the reception feels large and soulless, I felt like I was stepping into a hospital rather than a 5* hotel. If the management could add more decorations and give it a sense of place then they would be on to a winner. also as other had mentioned the Germans really do come down before breakfast and reserve the sun loungers. I was down at breakfast every day 8am and watched how the germans would go and put their towels down. I thought if you cant beat them then you should join them and reserved a lounger after breakfast. finally the 4* sister hotel next door looks almost identical and I could not think of a reason why you would go for the 5*, save the money and go with the one next door because I could not find any difference.

Waiters, hospitality , reception, placea

Free water at the pool. Longer time than 20.00. Water at jacuzzi

Pool was amazing! On Upper terrace was great view!