FERGUS Style Palmanova - Adults Only

Heerlijk ontbijt! Comfortabele ligbedden bij zwembad en ontzettend vriendelijk personeel!

Ontbijt was super! Alles was heerlijk schoon en personeel erg vriendelijk.

The welcome was positive and friendly. Aga and her team (Sandro, Izla (?) are always polite and helpful. We were loaned a free wheelchair which was so useful with my elderly mother. The dining-room staff were also lovely and Carlos greeted us with a warm welcome every time. We thoroughly enjoyed the vast array of food and were grateful for our extra tea bags and milk in our room. The pool and its surrounding area was always clean and tidy and we enjoyed our bar meals and drinks. Nothing is too much trouble and we had a relaxing, pleasant stay. We also spent a great evening with Bruno & Friends with fabulous singing and dancing, all for free. We love the convenient location and the shops and cafés nearby. The free WiFi was excellent to use and the a/c in the rooms worked well. The beds were comfortable and we had plenty of pillows/cushions too.

I was glad that I’d brought a shower mat as the shower was very smooth and dangerous for my 89 year old mother.

Outstanding service, we will be returning!

We arrived at 11pm to be greeted by a friendly and helpful receptionist named Javier. We had missed dinner but a tasty meal had been left for us which was thoughtful and an unexpected treat. Our allocated sea view room smelled of cigarette smoke and Javier immediately apologised and found us another room, telling us that in the morning we could choose to stay in the new room or return to our deodorised original room the following day. However, in the morning we were upgraded to a superior sea view room with a roof terrace, sun beds and tub, which was excellent. The hotel is spotlessly clean and the staff - including the maintenance man - were helpful and friendly, always greeting us with a smile. The selection of food at breakfast and dinner was good and the restaurant staff efficient and friendly. In fact we loved our stay so much we've booked a suit for next year!

There wasn't anything that we didn't like about the hotel but if we had to be critical of anything it was that the dinner dress code ie no shorts - was not enforced. The notice excluding shorts was not clearly visible so it wasn't really a surprise that guests didn't comply.