Les Deux Tours

Overall a very good choice and lovely ambience.

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A secluded haven. The hotel grounds are very beautiful. It is a very intimate and nature loving place. A lot of thought, love and care has been taken to create a wonderul, diverse and natural landscaped space. Many of the trees and plants are labelled for interest. My favourite moments, the serene view from the main restaurant terrace overlooking the garden, amazing breakfast, the continuous sound of birdsong across the whole resort (divine), the relaxed wildlife roaming freely around like the peacocks and hotel cats. The hotel vegetable garden is a great place to hide away in to read a book, lots of hidden seating too for privacy. The open fires in my suite and across the hotel areas. Also loved the families of tortoise in the hotel ponds. My hamman treatment was also a highlight, the therapist was very attentive and I had the whole hamman for the session.

I was a solo traveller booked into a suite with pool (room 5). On hindsight I should have asked to change to a smaller suite at ground level. There were 3 doors and 2 flights of stairs to get to my suite. As a solo traveller a ground level room would have been more appropriate and I would have felt safer. The front (first) door of the garden suite was often left unlocked by staff and on two occassions, staff entered the suite pool area without knocking/ringing door bell and in both incidences I was in the pool. Thank goodness I was not skinny dipping. The second door didn't lock at all. For a £300+ a night suite I also found small niggles in the suite, like the evening lamps leading up the suite not working (housekeeping did fix them when asked), taps missing parts and having to call housekeeping to light the fire every evening or make the TV work. Small things but important for a relaxing stay.

We loved the garden, pool and outdoors.

PLASTIC - the use of so many plastic straws with each drink and bottled water made us feel quite bad. It’s time to rethink, and although they have a sustainability ethos on the website it isn’t thought through enough in other departments such as room service, bar and housekeeping. Even the sugar is packed in little plastic sacks, shower gel and shampoo is in plastic bottles etc! Plus, although the rooms are beautiful and comfortable, it’s lacking a little on the final touches - coffee amenities pretty poor for example, bad lighting l, old air conditioning units and we didn’t rate the room service which arrived cold most (please invest in glitches and don’t use aluminium foil!!!) of the time and there was always something missing. The waiters were lovely though!