Location was great! Excellent breakfast!
Area rug in lobby seating area was disgustingly dirty! Overall and spots! And the seating was very low and uncomfortable!
loved this place!
service, service, service!
Excellent location Allowed early check in Clean and comfortable room
Not what a Sofitel should be
The hotel smells like sewer gas, everywhere. The rooms are outdated, dingy, and dirty. Housekeeping was lazy or poorly trained. This hotel did not maintain the standards of other Sofitels. However, the staff were friendly. I sought compensation for the problems encountered and they gave us free transportation to the train station.
Virtually everything was great!
Had no complaints.
Excellent location and great breakfast. Concierge staff excellent, we needed to get a taxi to the country and she ordered the taxi then came out to talk to the drive to ensure he new where to take us.
Check in staff not very welcoming, in fact he was on the phone for some of the process, didn't offer any information about the hotel, breakfast times etc. Only one pair of slippers in the room and two towels for a Twin room, called housekeeping to ask for more items to be brought to the room, an hour later they still hadn't brought them so had to call again. Next day no towels in room as they had run out, left a note in room to say they would be delivered but they never did. Obviously don't cope well if the hotel is full.
Terrific location, right next to Chain Bridge and less than a 5-minute walk to the edge of the main square. Gorgeous views of Castle Hill as soon as you walk outside. Easy walk to the bridge and funicular starting point.
The room had absolutely no view; it just looked out onto other rooms.
The concierge was not professional, not that friendly and tried to send us to the places she is getting higher commission from. It was very unpleasant experience. We had to go to the next door hotels to get the info we needed. I think that 5 stars hotel can do much better in giving its guests an accurate info.
Breakfast and location
Sofitel Budapest Chain Bridge biedt een spectaculair uitzicht op de beroemde kettingbrug en ligt op een toplocatie dicht bij de Donau, het Hongaarse parlement, de opera en het kasteel in het centrum. Het hotel heeft een luxe spa met een zwembad en sauna, een Frans-Hongaars gourmetrestaurant met showkeuken, en een stijlvolle bar. Ultramoderne ruimten bieden plaats voor onvergetelijke evenementen. Veel van de 357 kamers en suites hebben uitzicht op de Donau en bieden de voordelen van Club Millesime.
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